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Aston Inn Mataram

4.0 star property
Hotel in Mataram with free valet parking and a fitness center

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Photo gallery for Aston Inn Mataram

Relax in this inviting room with a large bed, desk, and television, offering a view of the pool and surrounding buildings.
Relax in this stylish living room with a sofa by the window, a small table, and a flat-screen TV.
Stylish hotel with a prominent entrance and modern design.
Welcome to our hotel lobby, featuring a large reception desk, comfortable seating area, and a large screen.
Relax in a stylish room with a large bed, sofa, and desk, offering a city view.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Parking included
  • Gym

Explore the area

Map
Jalan Panca Usaha No 1, Mataram, Lombok, 83126
  • Mataram Mall
    ‪1 min walk‬
  • Islamic Center NTB
    ‪2 min drive‬
  • Lombok Epicentrum Mall
    ‪3 min drive‬
  • Lombok (LOP-Lombok Intl.)
    ‪35 min drive‬

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Room options

View all photos for Aston Suite

Aston Suite | In-room safe, desk, free WiFi, bed sheets

Aston Suite

  • 387 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room with Pool View

Superior Room with Pool View | In-room safe, desk, free WiFi, bed sheets

Superior Room with Pool View

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Room

  • 279 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Aston Suite

  • Sleeps 2
  • 1 Double Bed

Superior Room with Pool View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Mataram

Located within a 5-minute walk of Mataram Mall, Aston Inn Mataram is within 2 miles (3 km) of Pura Meru. This 4-star hotel has 130 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mataram Mall - 1 min walk - 0.1 miles
  • Mayura Park - 2 min drive - 1.5 miles
  • Pura Meru - 2 min drive - 1.5 miles
  • Islamic Center NTB - 2 min drive - 1.5 miles
  • Lombok Epicentrum Mall - 3 min drive - 1.0 mile

Getting around

  • Lombok (LOP-Lombok Intl.) - 38 min drive

Restaurants

  • ‪Delicio Bakery & Cafe - ‬6 min walk
  • ‪Idoop Hotel - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Bubur Bandung Sari Rasa - ‬6 min walk
  • ‪Ayam Goreng Lombok Ijo - ‬1 min walk

About this property

Aston Inn Mataram

Hotel in Mataram with free valet parking and a fitness center
At Aston Inn Mataram, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for IDR 300000 per vehicle one way. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, a business center, and laundry facilities.
Guests can expect to find free WiFi and LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Refrigerators, coffee makers, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 3 kids 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 300000 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-2:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Aston Inn
Aston Mataram
Aston Inn Mataram Hotel
Aston Inn Mataram Mataram
Aston Inn Mataram Hotel Mataram

Frequently asked questions

Are free cancellation options available at Aston Inn Mataram?

Aston Inn Mataram provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of Aston Inn Mataram?

This hotel is located in Mataram, just steps from Mataram Mall. You'll also find Lombok Epicentrum Mall and Islamic Center NTB within a short drive.

Will I be able to park at Aston Inn Mataram?

Yes, valet parking and self parking are offered for free at the hotel.

Does Aston Inn Mataram feature a casino on the premises?

No, Aston Inn Mataram doesn't have a casino.

Is there an indoor pool at Aston Inn Mataram?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Aston Inn Mataram?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Aston Inn Mataram?

No, this hotel doesn't have a spa tub.

Does Aston Inn Mataram have a restaurant with a breakfast menu?

No, Aston Inn Mataram doesn't have a restaurant that serves breakfast.

Does Aston Inn Mataram allow pets to stay free of charge?

No, pets aren't allowed at Aston Inn Mataram.

Does Aston Inn Mataram have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Aston Inn Mataram?

The closest major airport to Aston Inn Mataram is Lombok (LOP-Lombok Intl.), which is 20.1 mi away (38 minutes by car).

Can I book a room with a balcony at Aston Inn Mataram?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy pool or city views.

Aston Inn Mataram Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 51 out of 115 reviews
Rating 8 - Good. 44 out of 115 reviews
Rating 6 - Okay. 14 out of 115 reviews
Rating 4 - Poor. 3 out of 115 reviews
Rating 2 - Terrible. 3 out of 115 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ibrahim, London

Stayed 6 nights in May 2024

10/10 Excellent

Muralidharan

Overall the stay was pleasant, with good hospitality and good ambience
Stayed 3 nights in Sep 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exactly what we needed for a good price. Our room was excellent and pretty clean. The hotel itself is very well-kept and clean. The lobby and restaurant area is very nice. Staff is helpful. The breakfast buffet was delicious with a lot of tasty options for everyone. We liked it so much we ended up extended our stay. If we come back to Mataram this is definitely where we will stay!

8/10 Good

Mei Ying

Business traveler
Liked: Staff & service, room comfort

Acceptable Stay

Room has ants crawling on the table from time to time. Accidentally had water patch on the side table and after house keeping, the water patch was still on the side table, so I think that goes to show how much the housekeeping does in each room. Wall was quite thin as I could hear next door room's television during bedtime.
Stayed 4 nights in Aug 2023

10/10 Excellent

AZIAN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so polite and friendly and assisted us when we need.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Good for a short stay

For a short stay it's ok, the rate is quite cheap. Food taste was somehow strange. The aircon was not working, I called a 3pm, nobody was coming. Only after another call mechanic arrived a 9pm!!! to fix. When my husband arrives, security asked him to put on the mask, even many people inside walking and sittind without mask, even staff. So if you require a mask, which is actually not working against anythind, which is evidenced, same rules for everybody should be applicable. Interior alrady bit shabby.
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Beds type choices are hoax

I travel alone for business trip and always choose the queen bed as I stayed alone. But the staff gave me twin beds with excuse "The rooms are full and we only have twin beds left, even though you've reserved for queen bed, it's doesn't mean you will get it, as we served who comes first". What the function of "type of beds" as choices if you CAN'T actually choose it? Why??????????? I really am not happy with the service and the receptionist staff ain't friendly, they gave me basic answers, not even trying to understand my situation.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Colin, Perth Australia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and really friendly, charming and courteous staff
Stayed 4 nights in Jul 2019

10/10 Excellent

Joanna, Perth

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were delightful, the restaurant was awesome and the room was a pleasant surprise, especially for the low price. Immaculately clean and had everything we needed for an overnighter. Pool deck is large and well presented, with gym, on 3rd floor. I could not fault my stay.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

AndrewC, Newcastle, Australia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel to stay in. Friendly staff and nice rooms and design. Air conditioning on 5th floor rooms very underpowered and yet to be replaced. Ensure you book a room on 6th or 7th floors with the updated bigger air con units. We were eventually moved up to 7th floor after being too uncomfortable on the 5th floor.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Noor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice & safe
Stayed 2 nights in Mar 2019

10/10 Excellent

SIMENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Stayed 1 night in Feb 2019

10/10 Excellent

Ewwa, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice inn. Love to back again.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Stayed 4 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 7 nights in Dec 2018

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