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Arkana Motel Maryborough, SureStay Collection by BW

3.0 star property

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Bicycling
Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Living Room) | Premium bedding, individually decorated, individually furnished, desk
Standard Room, Multiple Beds, Non Smoking, Microwave | Premium bedding, individually decorated, individually furnished, desk
BBQ/picnic area
Outdoor pool, open 7 AM to 7:00 PM, sun loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
46 Ferry Street, Maryborough, QLD, 4650
  • Place, Station Square Shopping Centre
    ‪10 min walk‬
  • Place, Customs House Interpretive Centre
    ‪2 min drive‬
  • Place, Brolga Theatre and Convention Centre
    ‪2 min drive‬
  • Airport, Hervey Bay, QLD (HVB)
    ‪32 min drive‬

Room options

View all photos for Family Room, 2 Queen Beds, Non Smoking, Microwave

Family Room, 2 Queen Beds, Non Smoking, Microwave | Premium bedding, individually decorated, individually furnished, desk

Family Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Microwave

Family Room, Multiple Beds, Non Smoking, Microwave | Premium bedding, individually decorated, individually furnished, desk

Family Room, Multiple Beds, Non Smoking, Microwave

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Microwave

Standard Room, Multiple Beds, Non Smoking, Microwave | Premium bedding, individually decorated, individually furnished, desk

Standard Room, Multiple Beds, Non Smoking, Microwave

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking, Microwave

Standard Room, 3 Twin Beds, Non Smoking, Microwave | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 3 Twin Beds, Non Smoking, Microwave

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Standard Apartment, Multiple Beds, Non Smoking, Kitchenette (Living Room) | Premium bedding, individually decorated, individually furnished, desk

Standard Apartment, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Living Room)

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Living Room) | Premium bedding, individually decorated, individually furnished, desk

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • Sleeps 7
  • 3 Twin Beds and 2 Queen Beds

About the neighborhood

Maryborough

Located in Central Maryborough, Arkana Motel Maryborough, SureStay Collection by BW is a leisurely stroll from sights such as Brennan And Geraghtys Store Museum and Station Square Shopping Centre. The 33 rooms at this 3-star motel include microwaves, flat-screen TVs, and premium bedding.
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What's nearby

  • Station Square Shopping Centre - 10 min walk - 0.6 miles
  • Mary Poppins Statue - 19 min walk - 1.0 mile
  • Customs House Interpretive Centre - 2 min drive - 1.5 miles
  • Maryborough Military & Colonial Museum - 2 min drive - 1.5 miles
  • Brolga Theatre and Convention Centre - 2 min drive - 1.5 miles

Getting around

  • Maryborough Station - 16 min walk
  • Hervey Bay, QLD (HVB) - 38 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪White Lion Hotel - ‬2 min drive
  • ‪Old Sydney Hotel - ‬2 min drive
  • ‪Club Crepery - ‬13 min walk
  • ‪KFC - ‬16 min walk

About this property

Arkana Motel Maryborough, SureStay Collection by BW

Guests staying at Arkana Motel Maryborough, SureStay Collection by BW enjoy an outdoor pool, express check-in, and express check-out. Self parking is available for AUD 1 per week. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include laundry facilities, a reception hall, and barbecue grills.
45-inch flat-screen TVs come with digital channels. Beds sport premium bedding and bathrooms offer free toiletries. Microwaves, desks, and wardrobes or closets are also standard.
Recreational amenities at the motel include an outdoor pool.

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Property amenities

Parking and transportation

  • Uncovered self parking on site (AUD 1 per week)
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Baby bath
  • High chair
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On the riverwalk
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 floor
  • 3 buildings
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium digital channels

Food and drink

  • Free bottled water
  • Freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Access code, staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: AUD 1 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 7:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Arkana Maryborough
Arkana Motel
Arkana Motel Maryborough
Arkana Motel Motel
Arkana Motel Maryborough
Arkana Motel Motel Maryborough

Frequently asked questions

What can I see within easy reach of Arkana Motel Maryborough, SureStay Collection by BW?

This motel is situated in Central Maryborough within a short 11-minute walk of Station Square Shopping Centre and also 10 minutes on foot from Brennan And Geraghtys Store Museum. You'll also find Mary Poppins Statue and Customs House Interpretive Centre within a short drive.

How much does it cost to stay at Arkana Motel Maryborough, SureStay Collection by BW?

As of Feb 27, 2026, prices found for a 1-night stay for 2 adults at Arkana Motel Maryborough, SureStay Collection by BW on Mar 1, 2026 start from 83.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Arkana Motel Maryborough, SureStay Collection by BW?

Yes, uncovered parking is offered for AUD 1 per week.

Does Arkana Motel Maryborough, SureStay Collection by BW feature a casino at the property?

No, Arkana Motel Maryborough, SureStay Collection by BW doesn't have a casino.

Is there an indoor pool at Arkana Motel Maryborough, SureStay Collection by BW?

No, this motel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7 AM and 7:00 PM.

What will couples enjoy most about a stay at Arkana Motel Maryborough, SureStay Collection by BW?

Couples staying at this motel will appreciate amenities like premium bedding as well as an outdoor pool and a garden.

Does Arkana Motel Maryborough, SureStay Collection by BW have a hot tub?

No, this motel doesn't have a spa tub.

Does Arkana Motel Maryborough, SureStay Collection by BW have a restaurant with a breakfast menu?

No, Arkana Motel Maryborough, SureStay Collection by BW doesn't have a restaurant that serves breakfast.

Does Arkana Motel Maryborough, SureStay Collection by BW allow pets to stay free of charge?

No, pets aren't allowed at Arkana Motel Maryborough, SureStay Collection by BW though service animals are welcome.

Does Arkana Motel Maryborough, SureStay Collection by BW have connecting rooms?

Yes, this motel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Arkana Motel Maryborough, SureStay Collection by BW?

The closest major airport to Arkana Motel Maryborough, SureStay Collection by BW is Hervey Bay, QLD (HVB), which is 24.3 mi away (38 minutes by car).

Are there rooms with balconies at Arkana Motel Maryborough, SureStay Collection by BW?

No, you won't find guestrooms with balconies at Arkana Motel Maryborough, SureStay Collection by BW.

Arkana Motel Maryborough, SureStay Collection by BW Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 44 out of 213 reviews
Rating 8 - Good. 86 out of 213 reviews
Rating 6 - Okay. 43 out of 213 reviews
Rating 4 - Poor. 15 out of 213 reviews
Rating 2 - Terrible. 25 out of 213 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Deb

Disliked: Staff & service
The room was in ordinary condition. The bathroom light did not work. In the main room only 1 of the 2 lights worked, timber carpentary needed repairing and there were some renovations happening in other rooms. Staff did chec on us the first night and said they were going to fix the next day this did not happen.
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Stayed 3 nights in Oct 2025

4/10 Poor

Samantha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am disappointed with the state of the room. It was not what I was expecting. The images did not match what was shown. * Smelt horrible upon entry and lingered even after the aircon was switched on to try and air * The floor was sticky, and when I walked on it with bare feet, I spent a good while trying to wash the dirt off my feet * Overhead bed light buzzed continuously * Wires hanging out from the ceiling * The bed felt like it was just springs and no padding * No extra pillows or blankets * Appliances worked, but there were only cups, no cutlery to eat with Also, using a pressure washer at 8:30 am. I know it was a Tuesday morning, but still, check-out was not expected until 10 am. Will not be returning
Stayed 1 night in Oct 2025

2/10 Terrible

Dianne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What national park mold on curtains and in shower did not get asked if i needed anything in 3 days couldn't park outside of the room they had a room full of teenagers who completely out of control so there was no relaxing after travelling
Stayed 3 nights in Oct 2025

2/10 Terrible

Clarice

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and smelly,very noisy not worth half the money i paid,i do not recommend this place
Stayed 1 night in Oct 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Arkana. We were made to feel like one of the family and staff were super friendly and able to assist with anything. Rooms were clean and we had everything we needed. Bathrooms were freshly grouted and toilets spotless clean. For the price and proposition, I wouldnt hesitate staying again or recommending. The fact that onsite staff are always there added that extra safety and friendliness for me.
Stayed 1 night in Sep 2025

2/10 Terrible

Megan

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed was extremely uncomfortable, bathroom had not been cleaned. Window luvers missing in the bathroom. Did not feel safe and slept with a chair pushed against the door.
Stayed 2 nights in Sep 2025

6/10 Okay

B M de

Room was clean. Towels were clean. Okay for a night
Stayed 1 night in Sep 2025

10/10 Excellent

Arron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Trev

Traveled with partner
Liked: Cleanliness
Check-in was by emailed code as there was no one at reception. Having said that, the staff we met later were friendly and helpful.
Stayed 2 nights in Sep 2025

2/10 Terrible

Roberto

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is run down, not looked after, looks like squatters have moved in. The pool area had a mattress and bed frame just thrown there. The laundry was dirty with bags and clothes left there. Cats trying to run in when you open the room door. It was so unclean, the room hadn’t been vacuumed or even looked like it had been cleaned for weeks. The water from having a shower couldn’t drain away fast enough and started rising. The photos that are provided show a nice, clean place, obviously when the place was well looked after. They don’t show you what it actually looks like. Run down and dirty, it was disgusting. I will never stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay. The place was very very clean. They are making alot of improvements by refurbing which is excellent to see. Check in is simple and efficient. Honestly can't understand some of the reviews on here - Paying $140 a night and expecting the a 5 star hotel. The beds are fine, sheets are freshly laundered, free tea and coffee and biscuits
Stayed 1 night in Aug 2025

2/10 Terrible

Ian

Traveled with partner
Disliked: Amenities, property conditions & facilities
It would have been nice if, instead of the three e-mails advising of the contactless reception, one of those emails had mentioned the fact that it appeared as if the room was undergoing re-furbishment. No casual table, dodgy carpet laid, fridge up on a cupboard, for starters. The see through curtains were a feature, allowing the light outside the windows to light up the room. I did shut the bathroom windows to prevent bugs coming in, but re-opened them to prevent mould, as suggested on a notice in the bathroom. Sorry, but my rating can't be a high one.
Stayed 1 night in Aug 2025

2/10 Terrible

Kristen

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Loud. Dirty. Old.
Stayed 2 nights in Aug 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Rob

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The motel is showing its age. Our room did have new refrigerator, air conditioner and TV but the shower and toilet needs a make over.
Stayed 3 nights in Aug 2025

2/10 Terrible

Melinda

Disliked: Cleanliness, property conditions & facilities
We could not stay in the property and we immediately left - it was in a disgusting state (hadn’t been cleaned properly). I have photographs if required. Noting I could not stay and had to make alternate arrangements I would appreciate consideration of a return of money. Thank you for considering.
Stayed 1 night in Aug 2025

8/10 Good

Chrissy

Traveled with partner
Liked: Staff & service
It was a Great Stay the Bed was really comfy Staff were very accommodating overall it was a pleasant experience .
Stayed 2 nights in Aug 2025

10/10 Excellent

Mick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 2 nights in Aug 2025

6/10 Okay

Arthur

Stayed 1 night in Aug 2025

2/10 Terrible

Natalie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid good money for a room that is falling apart and in need of repairs and old. Toilet not secured to floor. Could see through curtains as well as alot of yelling outside by a group of men late hours of the night. Teenagers fighting n swearing at each other. Won't be staying there again and differently not worth $150 odd dollars for a night
Stayed 1 night in Aug 2025

2/10 Terrible

Paul

Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Traveled with family
We liked the having to not see reception and have codes sent via text to enter the room etc. The beds were comfy. Sheets could have fit the queen bed better. There was a smell in the bathroom that was a mixture of musty and mouldy and the toilet wasn’t sealed to the floor. It was a bit rocky. Overall good stay for a quick stay. Staff were fantastic when I did get to speak to them. I think there may be a renovation going on
Stayed 2 nights in Aug 2025

2/10 Terrible

Noah

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
got yelled at for apparently speeding over the 5km/hr limit. threatened that my windscreen would be smashed. definitely was not going fast as foot was on the brake. the room stunk like there was a combination of cigarettes, mould and dust with cleaning products to mask.
Stayed 1 night in Aug 2025

2/10 Terrible

Nicole

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Catfish. Nice people running it but it is awful. They do the best they can.
Stayed 3 nights in Jul 2025

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