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Quality Inn & Suites

2.5 star property

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Photo gallery for Quality Inn & Suites

Lobby
Lobby
Dining
Down comforters, pillowtop beds, desk, laptop workspace
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1937 Short Road, Kearneysville, WV, 25430
  • Place, Hillside Lake
    ‪5 min drive‬
  • Place, A-T Gift Company Farm Winery
    ‪6 min drive‬
  • Place, Hollywood Casino at Charles Town Races
    ‪10 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪35 min drive‬

Room options

View all photos for Suite, Non Smoking

Down comforters, pillowtop beds, desk, laptop workspace

Suite, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down comforters, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Down comforters, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Kearneysville

Quality Inn & Suites places you within a 10-minute drive of Hillside Lake and A-T Gift Company Farm Winery. This 76-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Hillside Lake - 5 min drive - 4.1 miles
  • A-T Gift Company Farm Winery - 6 min drive - 3.9 miles
  • Apollo Civic Theatre - 9 min drive - 6.7 miles
  • Adam Stephen House - 9 min drive - 6.7 miles
  • Hollywood Casino at Charles Town Races - 10 min drive - 10.9 miles

Getting around

  • Martinsburg Station - 9 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional) - 35 min drive

Restaurants

  • ‪Pizza Tonight - ‬6 min drive
  • ‪Sheetz - ‬1 min walk
  • ‪Katara’s Crosswinds Cafe - ‬13 min drive
  • ‪Olde Country Diner - ‬8 min drive
  • ‪The Red Cafe - ‬7 min drive

About this property

Quality Inn & Suites

At Quality Inn & Suites, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Climb into a pillowtop bed with a down comforter. Other amenities include microwaves, coffee makers, and free weekday newspapers.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 15.00 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to September.
  • Pool access available from 10 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Hotel Martinsburg
Comfort Suites Martinsburg
Comfort Inn Martinsburg
Martinsburg Comfort Inn
Quality Suites Hotel Martinsburg
Quality Suites Martinsburg
Quality Inn Martinsburg
Quality Martinsburg
Quality Inn Kearneysville
Quality Kearneysville
Quality Inn & Suites Hotel
Quality Inn & Suites Kearneysville
Quality Inn & Suites Hotel Kearneysville

Frequently asked questions

Is a free cancellation option available at Quality Inn & Suites?

Quality Inn & Suites offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What's there to see around Quality Inn & Suites?

This hotel is located in Kearneysville, close to Chesapeake and Ohio Canal, For the Kids, By George Children's Museum, and Shepherdstown Visitors Center. You'll also find Hillside Lake and A-T Gift Company Farm Winery within a short drive.

Will I be able to park at Quality Inn & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites feature a casino on the premises?

No, Quality Inn & Suites doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10 AM and 10:00 PM and the seasonal pool is normally open from July until September.

What will couples enjoy most about a stay at Quality Inn & Suites?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a seasonal outdoor pool and a 24-hour fitness facility.

Are there hot tubs at Quality Inn & Suites?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites have a restaurant that serves breakfast?

Quality Inn & Suites offers free buffet breakfast though there is no restaurant.

Will Quality Inn & Suites allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Quality Inn & Suites for a fee of USD 15.00 per pet, per night.

Are there connecting rooms at Quality Inn & Suites?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Quality Inn & Suites?

The closest major airport to Quality Inn & Suites is Martinsburg, WV (MRB-Eastern West Virginia Regional), which is 8.2 mi away (12 minutes by car). Another top airport is Hagerstown, MD (HGR-Hagerstown Regional), which is around 23 mi away.

Are there rooms with balconies that I can book at Quality Inn & Suites?

No, there aren't any guestrooms with balconies at Quality Inn & Suites.

Quality Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 257 out of 850 reviews
Rating 8 - Good. 239 out of 850 reviews
Rating 6 - Okay. 169 out of 850 reviews
Rating 4 - Poor. 97 out of 850 reviews
Rating 2 - Terrible. 88 out of 850 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Michael

Liked: Staff & service
A little seedy, but ok. The room and bed linens had a faint odor of something. Hotel was non-smoking but stairwell smelled of smoke. Decent breakfast bar with waffles, sausage, eggs, fresh fruit, etc. (though the waffle machine needs a timer). Better than sleeping in my car but worse (except for breakfast) than the place I stayed the night before in Somerset, PA, which was cheaper but cleaner and quieter. ... One more thing: a staff member wore a Confederate flag while serving breakfast. Like it or not, this is a racist symbol in 2025, and nobody should have to deal with that first thing in the morning. Anyway, WV was on the other side! Some guests are in the area to visit Antietam. Staff should be aware of the import of such symbols and avoid antagonizing guests.
Stayed 1 night in Nov 2025

6/10 Okay

Jayqwan

Traveled with family
Definitely okay not too bad , breakfast was decent honestly. Nosy people but it’s expected out there .
Stayed 1 night in Nov 2025

2/10 Terrible

Cherie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A rollaway bed was brought to us for my nephew to sleep on and it had so many pea rings on it it was disgusting. The cover on the bed had dark stains all over it. And there was some type of bodily fluid on the side of the bed. It was an all-around disgusting experience. Not to mention the person above us walked throughout the whole floor all night long with a squeaky floor so we didn't sleep much that night. It was terrible. I wouldn't recommend this hotel to anyone.
Dirty walls
Urine stains
Dirty floors
Dirty floors
Stayed 1 night in Nov 2025

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities
Excellent experience
Stayed 1 night in Nov 2025

8/10 Good

Sangtae

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

6/10 Okay

Renee

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
Customer service outstanding. Cleanliness needs some improvement
Stayed 7 nights in Nov 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was hot and kept fully stocked every morning
Stayed 1 night in Nov 2025

8/10 Good

Stacy

Stayed 1 night in Oct 2025

10/10 Excellent

Tammy

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great staff, nice clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities
Great place to stay
Stayed 1 night in Oct 2025

2/10 Terrible

Patricia

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
What a DUMP. The people were nice but there was no toilet paper in the room. The door in the bathroom was goiged from a dog. The fan in the bathroom was broken. This place just needs some love. If you don't get to breakfast early you'll be out of luck. And it's in the middle of nowhere with only a Sheetz to eat at near by.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tanya

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Marlene

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Deborah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled awful, like body odor. No shampoo. Dead bugs in bathroom light fixture. Drippy tub faucet. Loose toilet seat. Not advised no elevator prior to booking; steps to second level poorly maintained.
Stayed 1 night in Oct 2025

6/10 Okay

Tabetha

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great staff but a little worn down.
Stayed 1 night in Oct 2025

4/10 Poor

Maxine

Traveled with family
Stayed 1 night in Oct 2025

4/10 Poor

Katherine

Disliked: Staff & service, property conditions & facilities
Bathtub had a serious drip. After a shower, the drip went all over the floor. This happened twice. Staff did not pick up the wet mildewy towels. Instead they just left clean towels in the hallway. No coffee maker. Weekend breakfast didn’t open until 7am. Breckfast ran out of coffee.
Stayed 4 nights in Oct 2025

6/10 Okay

Taylor

Traveled with family and small children
The cleanliness of the room wasn’t bad, almost what’s to expect at this price point. Lots of sketchy characters smoking just outside the entrance doors and painters tape painted over on the bathroom ceilings. All of our neighbors were very noisy, yelling at night. The toilet ran all night, no matter what I did. We liked the location, though.
Stayed 2 nights in Oct 2025

10/10 Excellent

Craig

Stayed 3 nights in Sep 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole crew was perfect.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff especially Kayla who went out of her way to make sure we had a pleasant stay.
Stayed 5 nights in Sep 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities
staff are excellent
Stayed 2 nights in Sep 2025

6/10 Okay

Bruce

Disliked: Amenities
Someone in an adjacent room was smoking
Stayed 1 night in Sep 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was wonderful, and let us check into our two rooms early. However, the waste bin in one of the bathrooms was filled with a mystery liquid that we had to dump out, and both rooms had a very strong musty odor. The bathroom fan didn't work; the bathroom lights sometimes cut out, the pillows were pretty uncomfortable, and the streaming service in one of the rooms kept buffering us out. The stairs were showing major signs of wear. The upper hall had an uneven spot that I tripped on and nearly fell over. The breakfast room was clean and well-kept, and met expectations. I think the staff is doing the best they can with what they have been given.
Stayed 1 night in Sep 2025

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