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Quality Inn Spring Mills - Martinsburg North

2.5 star property
Hotel in Falling Waters with free breakfast and a fitness center

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Photo gallery for Quality Inn Spring Mills - Martinsburg North

Free buffet breakfast
Property grounds
Standard Room, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes
Exterior
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1220 T J Jackson Dr, Falling Waters, WV, 25419
  • Place, Valley Health I Spring Mills
    ‪13 min walk‬
  • Place, Hollywood Casino at Charles Town Races
    ‪26 min drive‬
  • Place, Whitetail Ski Resort
    ‪29 min drive‬
  • Airport, Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Falling Waters

Located within a leisurely stroll of Valley Health I Spring Mills, Quality Inn Spring Mills - Martinsburg North is within a few miles (5 km) of Potomac River. This hotel has 70 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Valley Health I Spring Mills - 13 min walk - 0.7 miles
  • Hollywood Casino at Charles Town Races - 26 min drive - 28.5 miles
  • Winchester Medical Center - 29 min drive - 37.8 miles
  • Whitetail Ski Resort - 29 min drive - 26.0 miles
  • Harpers Ferry National Historical Park - 35 min drive - 36.5 miles

Getting around

  • Martinsburg Station - 12 min drive
  • Washington Dulles Intl. Airport (IAD) - 76 min drive

Restaurants

  • ‪Dunkin' - ‬2 min walk
  • ‪AC&T/Subway - ‬4 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Kitzie's of Spring Mills - ‬13 min walk
  • ‪Spring Mills Diner - ‬15 min walk

About this property

Quality Inn Spring Mills - Martinsburg North

Hotel in Falling Waters with free breakfast and a fitness center
Guests of Quality Inn Spring Mills - Martinsburg North enjoy a gym, free WiFi in public areas, and a 24-hour business center. If you drive, take advantage of free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per pet, per night
  • 3 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children 13 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 175 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Holiday Inn Express Martinsburg-North
Holiday Inn Express Martinsburg-North Falling Waters
Holiday Inn Express Martinsburg-North Hotel
Holiday Inn Express Martinsburg-North Hotel Falling Waters
Quality Inn Spring Mills Martinsburg North Falling Waters
Quality Inn Spring Mills Martinsburg North
Quality Spring Mills Martinsburg North Falling Waters
Quality Spring Mills Martinsburg North
Holiday Inn Falling Waters
Holiday Inn Express Martinsburg North Hotel Falling Waters
Holiday Inn Martinsburg North
Falling Waters Holiday Inn
Quality Inn Spring Mills - Martinsburg North Hotel
Quality Inn Spring Mills - Martinsburg North Falling Waters

Frequently asked questions

Are free cancellation options available at Quality Inn Spring Mills - Martinsburg North?

Quality Inn Spring Mills - Martinsburg North offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

What is there to do around Quality Inn Spring Mills - Martinsburg North?

This hotel is located in Falling Waters, close to Potomac Park. Potomac River is also within a driving distance of 2.2 mi.

Will I be able to park at Quality Inn Spring Mills - Martinsburg North?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Quality Inn Spring Mills - Martinsburg North include a casino at the property?

No, Quality Inn Spring Mills - Martinsburg North doesn't have a casino.

Will I find an indoor pool at Quality Inn Spring Mills - Martinsburg North?

No, there is no indoor pool at this hotel.

Is Quality Inn Spring Mills - Martinsburg North good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as free breakfast and a 24-hour front desk.

Are there hot tubs at Quality Inn Spring Mills - Martinsburg North?

No, this hotel doesn't have a spa tub.

Does Quality Inn Spring Mills - Martinsburg North feature a restaurant that includes a breakfast menu?

Quality Inn Spring Mills - Martinsburg North offers free buffet breakfast though there is no restaurant.

Will Quality Inn Spring Mills - Martinsburg North allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Quality Inn Spring Mills - Martinsburg North for a fee of USD 20.00 per pet, per night.

Does Quality Inn Spring Mills - Martinsburg North have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Quality Inn Spring Mills - Martinsburg North?

The closest major airport to Quality Inn Spring Mills - Martinsburg North is Martinsburg, WV (MRB-Eastern West Virginia Regional), which is 12.1 mi away (14 minutes by car). Another top airport is Hagerstown, MD (HGR-Hagerstown Regional), which is located 16.8 mi away (19-minute drive).

Are there rooms with balconies that I can book at Quality Inn Spring Mills - Martinsburg North?

No, there aren't any guestrooms with balconies at Quality Inn Spring Mills - Martinsburg North.

Quality Inn Spring Mills - Martinsburg North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 379 out of 1000 reviews
Rating 8 - Good. 332 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 65 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and the room was spacious and comfortable seating. It’s always nice when there are places to sit other than the bed, to read a book! I would stay here again in a heartbeat.
Stayed 1 night in Sep 2025

8/10 Good

Cliffton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
renovations were recently made and the place looked really nice. We were given the wrong room key and had to go back t o the desk for assistance. The TV came in well with extra channels from previous visits. Breakfast was not good. The sausages had gone bad!! Some things were omitted from the room, no clock, no towel bars.
Stayed 1 night in Sep 2025

8/10 Good

Cliffton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine

It was fine. There was some construction from the floor above and some was in the carpet on the first floor. The beds were very comfortable. They can improve by giving more towels as we had 4 people and were only given two but when we asked for more they provided it with no issue
Stayed 1 night in Aug 2025

4/10 Poor

Tracey, Mill Hall

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The duvet cover was dirty. The shower smelled. 3 tiny pillows for two people asked for another and couldn’t get one. The night shift desk clerk was rude. He was talking on the phone using an ear bud non stop and was not helpful. He didn’t seem to care about the customers as much as he did his phone calls.
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
We booked our room last minute and the staff was so helpful and friendly. Our room was clean and appeared to be recently remodeled.
Stayed 1 night in Aug 2025

2/10 Terrible

Kyle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were put into a room that smelled of smoke on a smokeless hotel. Then we found drug paraphernalia in the bathroom, blood stains on the mattress and the smoke detector was missing. We went and reported it immediately and there was no manager and they couldn’t print out our complaint. They did nothing to correct the situation or refund our money. We filed complaints with Expedia, Choice hotels and the Health Department.
Disgusting stains on bed
Missing smoke detector
Drug paraphernalia hidden behind the toilet paper.
Stayed 2 nights in Aug 2025

10/10 Excellent

Marc

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Knud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Hazel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick overnight stay in route to vacation.

Staff was nice, hotel was clean and quiet. Perfect for what we needed!
Stayed 1 night in Aug 2025

6/10 Okay

Mélanie

Traveled with family
Breakfast was poor… omelettes and soggy sausages, dry sliced bread, One dry baguel on the « display ». No forks. Doors, Windows, elevator doors were so dirty The comforter was dirty. You get What you pay for i guess
Stayed 1 night in Jul 2025

8/10 Good

Liz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, very nice people, great rooms, liked the pool and it's a good quiet place
Stayed 1 night in Jun 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Minoka

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is under renovation. The first room were placed in had no pillows, only on dirty blanket on the bed. Also the TV did not work. I had to go back to the desk to request a new room. Second room was cleaner with all appropriate bed linens and pillows. Breakfast in the morning was very poor in options. I don't know if I would be willing to try staying here again in the future once the remodeling is finished.
Stayed 2 nights in Jun 2025

2/10 Terrible

Rafael

Traveled with family and small children, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets and quilts had stains - also bed ( round, yellow, big stains ) when contacted Desk for help. They said it was hard water stains. The pillows smelled like someone else’s sweat, and the floors were not vacuumed or mopped because you can still see Food all over the place on the ground. My family and I were exhausted from a long drive and covered the pillows with our towels and laid on the bed with all of our clothes on.. our children had their own Blankey and fortunately they slept better than mom and dad. The reason I chose this location was because it was on the way. As soon as I walked in, I immediately regretted it due to the people in the front and also the condition of the luggage cart. I already knew that we were in for a treat.. I’ve stayed in hundreds if not, thousands of hotels and Airbnb’s. This was by far top five worst. I woke up with Red bites on my side and back. I don’t know if it was bedbugs, but it definitely felt like them. Will be avoiding this quality in and any other quality in in the United States due to this experience.
Hard water stains? Are they serious?
Dirt or make up on the sheets
Stayed 1 night in Jun 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would have liked a larger breakfast selection with milk options. Would have liked a blanket for the pull out couch. Went to breakfast before we checked out and when we returned to the room the key card had already been disabled at 8:30am. Check out is 11.
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Jeff, Staffordva

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Neither the television nor the phone worked in my room. They offered to move me but apparently the other available rooms the tvs didn’t work either. Telephone didn’t work so couldn’t call the front desk unless using my cellular. Seem to be doing renovations, no room numbers on doors or hallways. Placards tossed on the floor in the hallways. Main lobby dirty, hallways dirty, had a big couch in my room but too hard to sit on so it’s useless. Staff didn’t seem to care about the issues and weren’t willing to do anything about it last night or this morning. Disappointing.
Stayed 1 night in Jun 2025

8/10 Good

Peggy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Check in staff unfriendly. Breakfast just ok.
Stayed 1 night in May 2025

6/10 Okay

Jeff

Stayed 2 nights in May 2025

6/10 Okay

Samantha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities
The hotel is under renovation, so things are not quite in a finished condition, but the room was comfortable and the staff was friendly and helpful.
Stayed 1 night in May 2025

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