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Riad Palais Azukar

Property class: 3

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Photo gallery for Riad Palais Azukar

A pool area with a clear view of the pool, white pillars, and surrounding furniture.
A traditional room with a wooden sofa, a small round table with a decorative bowl, a cabinet, and a door with curtains.
A courtyard with arches, potted plants, and a balcony with a decorative railing.
A room with a bed, a table with a basket of fruits, two stools, and decorative wall sconces.
A living room with a sofa, a table with fruit, and a bottle.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
84 Derb Lala Chacha, Douar Graoua, Marrakech, 40000
  • Place, Bahia Palace
    ‪5 min walk‬
  • Place, Jemaa el-Fnaa
    ‪7 min walk‬
  • Place, Le Jardin Secret
    ‪13 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪11 min drive‬

Room options

View all photos for Family Suite, Ensuite, Executive Level

A bedroom with a bed, a nightstand, a wall-mounted artwork, and two wall sconces.

Family Suite, Ensuite, Executive Level

  • 322 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Non Smoking, Pool View

A room with two beds, red walls, a painting, and a window with curtains.

Superior Double Room, Non Smoking, Pool View

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

A dimly lit room with a textured wall, a bed with a red pillow, and a table lamp with a patterned lampshade.

Classic Double Room, 1 Double Bed, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room (Anex)

An open doorway leading to a room with a blue carpet and a white wall.

Standard Double Room (Anex)

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

Superior Triple Room, 3 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Superior Quadruple Room, Multiple Beds, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

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About the neighborhood

Marrakech

Located in Medina, Riad Palais Azukar is next to Dar Si Said Museum and Dar Tiskiwin Museum. This 8-room, 3-star riad has a full-service spa, a casino, and free breakfast.
View more Riads in MarrakechOpens in a new window

What's nearby

  • Dar Si Said Museum - 2 min walk - 0.1 miles
  • Bahia Palace - 5 min walk - 0.3 miles
  • Jemaa el-Fnaa - 7 min walk - 0.4 miles
  • Le Jardin Secret - 13 min walk - 0.7 miles
  • Koutoubia Mosque - 15 min walk - 0.8 miles

Getting around

  • Marrakech Central Station - 18 min drive
  • Menara Airport (RAK) - 21 min drive

Restaurants

  • ‪Grand Terrasse Du Cafe Glacier - ‬10 min walk
  • ‪Chez Lamine Hadj Mustapha - ‬9 min walk
  • ‪Iraki Shawarma - ‬9 min walk
  • ‪Naranj - ‬4 min walk
  • ‪Mi Fatima - Best Soup - ‬12 min walk

About this property

Riad Palais Azukar

Guests of Riad Palais Azukar have access to a full-service spa, a casino, and a nightclub. Airport transportation is made easy with an airport shuttle (available on request) for EUR 20 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this hot springs riad include an indoor pool, a children's pool, and a rooftop terrace.
Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. In-room massages are available, and other amenities include furnished patios and safes.
An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the riad's full-service spa, Azukar. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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  • Breakfast included
  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Casino
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Nightclub

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 18.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: EUR 28.00
  • Christmas Eve (December 24) Gala Dinner per child: EUR 14.00 (from 6 to 10 years old)
  • Christmas Day (December 25) Gala Dinner per adult: EUR 35.00
  • Christmas Day (December 25) Gala Dinner per child: EUR 24.00 (from 6 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: EUR 75.00
  • New Year's Eve (December 31) Gala Dinner per child: EUR 24.00 (from 6 to 10 years old)
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Airport shuttle transfer per adult: EUR 20 (one way)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 20 per vehicle (one way)
  • Rollaway bed fee: EUR 18.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the riad at the phone number listed on your booking confirmation.

Property is also known as

Azukar Marrakech
Riad Azukar
Riad Azukar Marrakech
Riad Palais Azukar Marrakech
Riad Palais Azukar
Palais Azukar Marrakech
Palais Azukar
Riad Palais Azukar Riad
Riad Palais Azukar Marrakech
Riad Palais Azukar Riad Marrakech

Frequently asked questions

Are free cancellation options available at Riad Palais Azukar?

Riad Palais Azukar offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see near Riad Palais Azukar?

This riad is situated in Medina, just steps from Dar Si Said Museum and Dar Tiskiwin Museum, and within a short walk of Jemaa el-Fnaa. You'll also find Marrakech Plaza and Majorelle Garden within a short drive.

Will I be able to park at Riad Palais Azukar?

Yes, there is wheelchair-accessible parking available.

Is there a spa available at Riad Palais Azukar?

Azukar is the riad's spa and services include sports massages, Thai massages, reflexology, and hot springs.

Does Riad Palais Azukar have a casino on the premises?

Yes, Riad Palais Azukar has a casino.

Will I find an indoor pool at Riad Palais Azukar?

Yes, this riad has an indoor pool.

What do couples enjoy most about Riad Palais Azukar?

There are many amenities for couples at this riad, including in-room massages as well as a restaurant and an indoor pool.

Are there hot tubs at Riad Palais Azukar?

No, but guests can enjoy hot/mineral springs at this riad.

Does Riad Palais Azukar have a restaurant that serves breakfast?

Yes, Riad Palais Azukar serves free continental breakfast from its restaurant.

Does Riad Palais Azukar allow pets to stay free of charge?

Yes, pets stay free at Riad Palais Azukar.

Are there connecting rooms at Riad Palais Azukar?

No, there aren't connecting guestrooms at this riad.

Where is the closest airport to Riad Palais Azukar?

The closest major airport to Riad Palais Azukar is Menara Airport (RAK), which is 5.3 mi away (21 minutes by car).

Can I book a room with a balcony at Riad Palais Azukar?

Yes, every guestroom at Riad Palais Azukar comes with a furnished patio and some offer pool views.

Does Riad Palais Azukar host weddings?

There are wedding services available at Riad Palais Azukar if that's in your vacation plans.

Riad Palais Azukar Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 4 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 3 out of 11 reviews

5.2/10

Cleanliness

6.0/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

REBECA

Liked: Staff & service, property conditions & facilities, room comfort

Volveria

Es un Riad sencillo, pero tambien hay que tener en cuenta lo que vale.Que sepas que no vas a un hotel cinco estrellas gran lujo, tampoco te lo cobran. El chico que nos atendio fue muy amable y super educado. Cuando llegamos con el taxi, como no se puede entrar por el callejon, vino a buscarnos hasta el taxi. Recomiendo llevar el telefono del Riad porque asi el taxista puede llamarle. El desayuno que te dan es super correcto. Cafe, te, creps, napolitana, pan, mermeladas, mantequilla y zumo de naranja natural. Para un fin de semana con amigos es un sitio estupendo ya que estas junto a la plaza en medio de la Medina. El ambiente del Riad era de gente joven y familiar. Por la noche no se oia ni una mosca, el descanso esta asegurado.
Stayed 3 nights in May 2018
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Accueil et personnel sur place irréprochable, très aimable et serviable .. le riad lui aurait besoin d une remise à neuf et d une remise en conformité . Robinet sdb cassé dans une chambre système WC HS , prise électrique arraché du mur , propreté passable..
Stayed 8 nights in Apr 2018
Verified review

2/10 Terrible

coco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas professionnels

Réservation 3 mois avant le départ Arrivé au riad PAS DE CHAMBRES POUR VOUS voilà la cueille me proposer de changer dan un autre riad J'ai de la chance tomber sur une personnalité très gentille Pour les personnels de azukar rein pas de contact pas de excuses
Stayed 5 nights in Apr 2018
Verified review

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très mauvaise expérience avec cet hôtel!!

Nous sommes partis à Marrakech pour 3 jours et nous avions réservés cet hôtel sur internet via Voyages sncf.com. A notre arrivée une personne travaillant dans ce Riad nous à reçu et nous a servi un thé jusque là tout allait bien sauf peut être la très forte odeur de cigarette dans la cour...mais bon passons ce détail ce n'est pas le plus grave. Donc cette personne revient vers nous et nous informe que le Riad est complet...et que nous allons être redirigé vers une annexe équivalente à ce Riad située juste à côté. Et c'est la que les soucis ont commencés, car cette "annexe" se situait à environ 10min de taxi donc pas "juste à côte" et n'avait rien à voir avec le Riad que nous avions réservé car il s'agissait en réalité d'un tout autre Riad appartenant à d'autres personnes et appliquant de tout autres tarifs. En effet ce dernier était beaucoup moins cher qui celui réservé à la base et donc d'une catégorie plus basse. Nous avons donc été "déclassé" et absolument pas remboursé de la différence! Nous avons à plusieurs reprises essayés de joindre la propriétaire du Riad qui n'a jamais daigné nous rappeler... Pour couronner le tout, la veille de notre départ la même personne qui nous avait reçu à notre arrivée débarque à notre nouveau Riad et nous réclame le paiement de la taxe de séjour ainsi que les petits déjeuners...qui étaient compris dans notre tarif! En bref je vous déconseille fortement ce Riad Azukar et son personnel qui ne sont rien d'autres que des arnaqueurs.
Verified review

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service

Não recomendo este Riad para ninguém!

Fizemos esta viajem em um grupo de 9 pessoas, que ficariam acomodadas em 5 quartos do Riad, no entanto no dia em que chegamos fomos surpreendidos ao fazer o check in, uma vez que não havia quartos disponíveis para todos. Assim, encaminharam 6 pessoas para outro Riad, o que foi um incômodo, pois já havíamos pagado um carregador de malas, e tivemos que nos deslocar novamente dentro da Medina com várias malas. Passamos uma noite no Riad Celia, que nos atendeu bem, mas no dia seguinte o dono do Riad Palais disse que levaria nossas malas, mas não cumpriu com o combinado, tivemos novamente que nos deslocar com malas pesadas dentro da Medida. Durante nossa hospedagem encontramos acomodações boas no Riad Palais, porém não houve limpeza de quarto em nenhum dia de hospedagem e nem troca de toalhas. Para conseguirmos papel higiênico era necessário requisitar. O café da manhã foi muito fraco todos os dias, eles forneciam uma quantidade irrisória que não dava para 9 pessoas. Sempre tínhamos que requisitar reposição, pois senão a metade das pessoas não comiam. Como passamos 2 noites no deserto, o dono do Riad disse que nos daria 2 lanches à noite, equivalente ao café da manhã, mas não forneceu em nenhum dia, sempre dava uma desculpa de que tínhamos que ter avisado, sendo que já estava tudo acertado. Ahmed se embebeda com outros homens o dia inteiro dentro do Riad o que é horrível. E por fim, nos cobraram taxa de quarto de 47 euros para cada ao final da hospedagem sem prévia informação.
Verified review

10/10 Excellent

Francesco paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eccellente è dire poco!!! Consigliato!!!

Riad strutturalmente molto caratteristico, tranquillissimo, accogliente e nel cuore della Medina. Personale accogliente e mostra massima disponibilità. È stato come trovare una seconda casa!
Verified review

6/10 Okay

Paula

Liked: Staff & service
Es un riad muy agradable en pleno corazon de la medina antigua
Verified review

6/10 Okay

Verified traveler

Disliked: Staff & service

nähe von centrum

was ich als sehr negativ und ärgerlich empfand dass ich für ein zweites handtuch mehrmals betteln muste auch für toilettenpapier. mir wurde auch gesagt dass sei hier kein hotel wegen den beiden artikel. wenn jeman wert auf frühstück legt ist hier fehl am platz. frühstück sehr sehr mager und man kann auch nichts nachholen.
Verified review

2/10 Terrible

amir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was terrible

Did not enjoy the stay at this hotel, was a bit scary as its in a small path road and it gets dark at night with no lights. The staff couldn't even speak arabic or english, just french which i found not helpful at all
Verified review

8/10 Good

Supersue

Liked: Cleanliness, staff & service, room comfort

Comfortable sightseeing base

The staff were very obliging at this comfortable rather than luxurious riad. The decor was calming and tasteful as well as being different to our eyes. The hot water was a little temperamental at times. We would definitely return to this riad.
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Stayed 4 nights in Feb 2018