Hivernage Hotel And Spa5.0 out of 5.0
Recent guest reviews
Friendly staff, nice location and overall style. You must try their SPA one of the best in Marrakech and worth the visit
Beautiful hotel within walking distance from the Medina. Staff was very helpful and arranged for my cab to pick me up at 6 AM on the day of my checkout. Everything went smoothly and couldn't think of a single reason to complain.
Overall I would describe the hotel as ordinary. Phone service was not available from the room, and the water was shut off for an entire night and morning for unclear reasons. No alarm clocks, minimal television choices, and poor air conditioning were concerns. Some of these deficiencies may have been ordinary for the city/region....of that aspect I am not sure.
The Hivernage Hotel & Spa was a welcomed surprise. The hotel was quite convenient to the happenings of Marakkech and much more beautiful than we had expected. Our double room was beautifully decorated and was quite spacious and actually had a King sized bed rather than the typical (2) twin beds pushed together. The hotel common areas were also decorated very nicely. The hotel had a large clean pool too. Overall, we would gladly recommend this hotel to others. We felt we had found a jewel of a hotel. There were just a few miniscule drawbacks to this hotel that we experienced. One of the clerks at the Reception desk was not friendly and unfortunately always there. It appeared to us that she was working 24/7...she was not friendly and provided no smiles and she was way too serious and not very helpful. Others that worked there were quite nice and pleasant. The tour guide they had arranged for us, talked us out of hiring him and we took the Red Double Decker Bus Tour instead...The hotel elevators were extremely small and could hold 2 normal sized people comfortably but could not accomodate both luggage and people at the same time. Lastly, the view from this hotel is less than spectacular. We had a street view which was ok especially when the horse drawn carriages would trot by. The pool was very nice but the huge concrete structure being built next door unfortunately overpowered the view of the swimming pool.
Located in Hivernage within a short walk of Koutoubia Minaret, Hivernage Hotel And Spa is within a mile (2 km) of other popular sights such as Jamaa el Fna. This 85-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and a 24-hour fitness center. Saadian Tombs and Palais des Congres are also near this Marrakech hotel.
Start your day off with buffet breakfast, available for a fee. Satisfy your hunger without leaving your room with 24-hour room service, or entertain your taste buds with bite a the onsite restaurant or 3 coffee shops/cafés.
All of Hivernage Hotel And Spa's 85 rooms are air-conditioned and have an array of amenities, including balconies, minibars, and free newspapers. TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. In-room massages are available, and other amenities include safes and desks.
Guests of Hivernage Hotel And Spa enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available—or if you're not driving, take the shuttle from the airport to the hotel (available 24 hours) for MAD 300 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, a sauna, and a rooftop terrace.
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 509 reviews