Staff was friendly and knowledgeable. Breakfast was good and area was clean.
No fridge or microwave in the room. I guess at $300.00 a night I expected to have a mini fridge and a microwave. Breakfast was good and enjoyed the pool. Staff was very helpful. Great seafood restaurant across the street! Went there for my wife’s birthday.
It was in a great location. Nice pool area. Good continental breakfast
Had to change rooms upon arrival due to a leak in the air conditioner leak that left puddles on the carpet. Our new room we realized the next day that the TV was not functional. They said there was nothing they could do.
I have an unexpected charge on my credit card for $20.00. I called the hotel to ask what the charge was for and the receptionist was unsure but Thought it may be for parking. The hotel advertised free parking on their portal so I will escalate this with their management. Otherwise the facility, staff and accommodations were great. I hope this is an error that can be resolve quickly.
The hotel is nice. Check in area was easy and clean. The front desk worker was a bit confused and was going to charge me an additional cost thinking I hadn’t paid the full amount but retracted as soon as I showed proof of payment. They tested the fire alarms which they did warn us about but they also went off at around 2am which was really annoying. Breakfast was good.
Great breakfast and room. Good value for middle keys stop at nice hotel.
Everyone at the hotel was very nice. The breakfast was very good. Aside from a fire alarm one evening everything was great.
When we checked in they put us in a room that someone else was checked into and we had to move to another room which was bothersome. That room had plumbing problems and maintenance had to be called as the toilet didn't function. Maid service did not touch our room any morning we were there and we ended up leaving a day early as a result.
Maria and staff were wonderful. Staff cleaned our room on time. Everyone working on the property had a smile. The location of the hotel is ideal for keys. It’s right in the middle and one can go either way. There are multiple good restaurants next to the property.
Beds were not very comfortable. Decent breakfast.
We liked the room, pool, tiki bar, and continental breakfast!
The hotel is just about in the middle of the Keys, so if you want to do things on both ends it’s great. The same breakfast options got old fast.
Holiday Inn Express Hotel & Suites Marathon places you within a leisurely stroll of Florida Keys Aquarium Encounters and Captain Hooks Marina and Dive Center. This 134-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.
Free buffet breakfast is served each morning from 6:30 AM to 10:30 AM. Enjoy a bite to eat at the hotel's seafood restaurant, or relax with a drink at the bar/lounge.
All 134 air-conditioned rooms feature microwaves, coffee makers, and free local calls. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include safes, ironing boards, and desks.
At Holiday Inn Express Hotel & Suites Marathon, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and tours/tickets. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Staff was friendly and knowledgeable. Breakfast was good and area was clean.
No fridge or microwave in the room. I guess at $300.00 a night I expected to have a mini fridge and a microwave. Breakfast was good and enjoyed the pool. Staff was very helpful. Great seafood restaurant across the street! Went there for my wife’s birthday.
Thank you for taking the time to give us feedback about your stay. I have forwarded your comments to the correct departments for further review and investigation. Please know that your feedback is extremely valuable to us and we use feedback, to continuously make changes to our hotel to improve guest experience.
It was in a great location. Nice pool area. Good continental breakfast
Thank you for taking the time to tell us about your experience at Holiday Inn Express MARATHON. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Had to change rooms upon arrival due to a leak in the air conditioner leak that left puddles on the carpet. Our new room we realized the next day that the TV was not functional. They said there was nothing they could do.
Thank you for taking the time to give us feedback about your stay. I have forwarded your comments to the correct departments for further review and investigation. Please know that your feedback is extremely valuable to us and we use feedback, to continuously make changes to our hotel to improve guest experience.
I have an unexpected charge on my credit card for $20.00. I called the hotel to ask what the charge was for and the receptionist was unsure but Thought it may be for parking. The hotel advertised free parking on their portal so I will escalate this with their management. Otherwise the facility, staff and accommodations were great. I hope this is an error that can be resolve quickly.
Greetings from Marathon, $20 was only an incidental hold and should fall of your card. If it hasn't please contact Amber Daniels Assistant General Manager at 305-289-0222.
Thank you for your feedback!
The hotel is nice. Check in area was easy and clean. The front desk worker was a bit confused and was going to charge me an additional cost thinking I hadn’t paid the full amount but retracted as soon as I showed proof of payment. They tested the fire alarms which they did warn us about but they also went off at around 2am which was really annoying. Breakfast was good.
Thank you for your feedback,
Thank you for your feedback,
Thank you for your feedback, I have passed your comments to the staff to let them know what a great job they did.