Pan Pacific Manila5.0 out of 5.0
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Recent guest reviews
The staff were wonderful and helpful with all my needs.
This is my third visit to the hotel and it seems that with each trip it just gets better. I recommend to all my friends. I have already booked my next stay in February. This is the best hotel I know of in Manila.
I spent a couple nights in Pan Pacific hotel in the heart of Manila. The staff was very helpful. The breakfast buffet was above average as compared to the hotels in south East Asia. The hotel is located in an excellent location which is closed to everywhere. I will come back when I visit Manila in the future!
Comfortable and good area for nightlife, relatively safe.
This hotel is amazing! The customer service and hotel amenities and room are fantastic. Everything is amazing except the breakfast buffet. The only criticism I have is that the Breakfast Buffet in the morning is not the greatest. I would rate it a 3.5 out of 5. The pancakes should be made fresh to order. The fruit was not all that fresh. Coffee is not good. Some of the food were cold when they were suppose to be served hot.
I've stayed in many of the top hotels in Manila, and the Pan Pacific is undoubtably one of the best. Great staff and facilities, top drawer amenities and comfy bed. Service is 5 star level throughout the hotel. Breakfast buffet is outstanding and includes all types of food. The only knock aganist the hotel is it's location, but it is what it is.
The staff was outstanding, the buffet had many selections and the location was very authentic
Very nice hotel, staff and stay. Rooms were very clean
Everything about this hotel is exceptional including staff service, rooms, pool, and breakfast buffet.
Excellent hotel. Friendly professional staff. A true 5 star experience.. Very safe hotel with excellent security measures.
Nice hotel, in not the greatest neighborhood. Very close by are lots of homeless people, but it's likely you'll probably only walk from the hotel to the Robinson's shopping center about 2 minutes away. But the room is very spacious and very nice, and the staff are really 5 star. Food in the breakfast buffet upstairs is excellent. The pool is acceptable. It's close to top quality, at 1/2 the price of similar hotels located in Makati. the Malate area location for sightseeing is good, so overall an excellent value for money.
The hotel and it's staff could not be any better. Very friendly and accommodating. The location was good overall but on the same street you have some run-down properties. It is like this all over Manila so not really a mark against the hotel. There is a mall 2 blocks away where I got my Starbucks coffee in the morning. The hotel coffee is only so-so. There is an armed guard in front of the mall who somehow did not make me feel any safer and you do pass through metal detectors upon entering. They have everything an American mall would have. I shall be returning which is the highest complement I can pay the Pan-Pacific. It is deserving of the 5 stars I gave it.
This is a great business hotel. The free wifi works well, the rooms are comfortable, service is great, and the buffet breakfast is awesome! The only downside is traffic congestion around the hotel is pretty bad, especially during rush hour. I also wouldn't necessarily go walking around the neighborhood at night.
I arrived late, the staff took care of me promptly got me to my room quickly, upgraded me nicely. had a great buffet breakfast in the club lounge with a nice view of the ocean.
Friendly, helpful staff. Immaculately clean inside and out. Very accommodating! Asked for late check in and we got there after midnight (from airport immigration) and the room was nice and cool and ready for us. Highly recommend.
Stayed here at beginning & end of trip to Philippine-2 days.. Great hotel.for the price. Not a huge fancy hotel but very nicely laid out and pleasant. Room for first night was a bit on small side but clean and modern with lots of ammentities. Bathroom was clean and very nice. .Room at end of trip was larger and fancier and ammentities. Bathroom was large with shower and bathtub and was clean .Did not try outdoor pool or restaurants due to time contraints but I have no trouble recommending this hotel.
The hotel is great, the lobby is clean and well presented, security is very good, too. They have a K-9 unit all the time. Staff's members are very polite. Overall the hotel is very good for a five stars hotel. The only problem is where is located, lots of beggars as soon as you walk a block away, but also you have the Robinson Mall two blocks away, and this mall is huge! All kind of restaurants are available there, supermarkets, stores of all kinds, etc. A walking distance also you find restaurants, bars, etc. Remedios area is close for a Friday night hang-around. Also, Mall of Asia is close, but you need to take a taxi. Yes! I recommend it.
Yeah this place rocked my socks off, great staff, beautiful room, excellent service. Also the pool and gym were fantastic.
Upon checking in, I was upgraded to an executive room without asking. I was given a complimentary drink in the Lobby bar while waiting for the check in process to be completed (didn't take long). The service was outstanding and friendly the whole time I was there. I enjoyed drinks and buffet at the Pacific lounge every night. Beautiful view of the city and Manila Bay from my room. This hotel will be my first choice for for my next stay in Manila
Located in Ermita within a short walk of Baywalk, Pan Pacific Manila is within a mile (2 km) of other popular sights such as Rizal Park. This 5-star hotel welcomes guests with 236 rooms and conveniences like a casino, an outdoor pool, and a 24-hour health club. Located centrally in Manila, it's also close to SM Mall of Asia and San Agustin Church.
There are ample dining options with 5 onsite restaurants, including Pacific Lounge, which has ocean views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10:30 AM.
All 236 air-conditioned accommodations feature sitting areas. 32-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also standard.
Pan Pacific Manila features a casino, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for PHP 1000 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour health club, free WiFi in public areas, and 7 meeting rooms.