The bathroom was not as clean. The lighting in the bathroom was very dim. The AC in the room was somewhat dirty.
Employees are very helpful but the hotel management doesn't know how to run the hotel. Food room service took forever to deliver. No supervision at all. McHotel Fiarview address is way too confusing as the address are wrong. Needs to improve the service and train the management .
First of all, the address on the website is incorrect. It says Mchotel Fairview but the address is in a different branch. So we went to the wrong address. Very inconvenient, waste of time, waste of effort, extremely hassle! Then when we got to the correct branch, the staff was clueless regarding the online reservation. We were also supposed to have free breakfast meal, we NEEDED to call them just to verify this. Found out in the morning that our room phone is malfunctioning so we had to go down to the lobby to speak with someone about our breakfast. Again, they were clueless, in addition to that, the morning staff didnt know we exist. They thought our room was vacant. They did provide the breakfast but with no drinks! Good thing we bought water from outside. So overall, ABSOLUTELY HORRIBLE!!!
Located in Novaliches, McHotel Fairview is adjacent to SM City Fairview and within a 15-minute drive of Philippine Heart Center. This 131-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.
Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.
All of McHotel Fairview's 131 rooms are air-conditioned and have an array of amenities, including free bottled water, desks, and wardrobes or closets. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have free toiletries and bidets.
Guests of McHotel Fairview enjoy free WiFi in public areas, a meeting room, and express check-out. A stay here includes free parking. The 24-hour front desk has staff always at the ready. This smoke-free hotel also has a banquet hall.
The bathroom was not as clean. The lighting in the bathroom was very dim. The AC in the room was somewhat dirty.
Employees are very helpful but the hotel management doesn't know how to run the hotel. Food room service took forever to deliver. No supervision at all. McHotel Fiarview address is way too confusing as the address are wrong. Needs to improve the service and train the management .
First of all, the address on the website is incorrect. It says Mchotel Fairview but the address is in a different branch. So we went to the wrong address. Very inconvenient, waste of time, waste of effort, extremely hassle! Then when we got to the correct branch, the staff was clueless regarding the online reservation. We were also supposed to have free breakfast meal, we NEEDED to call them just to verify this. Found out in the morning that our room phone is malfunctioning so we had to go down to the lobby to speak with someone about our breakfast. Again, they were clueless, in addition to that, the morning staff didnt know we exist. They thought our room was vacant. They did provide the breakfast but with no drinks! Good thing we bought water from outside. So overall, ABSOLUTELY HORRIBLE!!!
Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We sincerely apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated and your feedback will help us improve to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.