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Lancaster Hotel Manila

3.5 star property

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Photo gallery for Lancaster Hotel Manila

Outdoor pool
Exterior
Reception
Breakfast, lunch and dinner served
Junior Suite | Premium bedding, minibar, in-room safe, desk

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
622 Shaw Boulevard corner Samat Street, Metro Manila, Mandaluyong, Manila, 1552
  • Place, Shangri-La Mall
    ‪6 min walk‬
  • Place, SM Megamall
    ‪8 min walk‬
  • Place, Greenfield District Pavilion
    ‪10 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪21 min drive‬

Room options

View all photos for Junior Suite (Twin)

Junior Suite (Twin) | Premium bedding, minibar, in-room safe, desk

Junior Suite (Twin)

  • City view
  • 291 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • City view
  • 291 sq ft
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for 1 Bedroom Executive Suite

1 Bedroom Executive Suite | Living area | Flat-screen TV

1 Bedroom Executive Suite

  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for 2 Bedroom Deluxe Suite

In-room dining

2 Bedroom Deluxe Suite

  • City view
  • 667 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Lancaster Suite, 3 Bedrooms

Flat-screen TV

Lancaster Suite, 3 Bedrooms

  • City view
  • 710 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds
  • Free WiFi

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About the neighborhood

Mandaluyong

Located in Wack-Wack Greenhills, Lancaster Hotel Manila is within a 10-minute stroll of sights such as SM Megamall and Shangri-La Mall. This 3.5-star hotel has 110 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Shangri-La Mall - 6 min walk - 0.4 miles
  • SM Megamall - 8 min walk - 0.5 miles
  • Greenfield District Pavilion - 10 min walk - 0.5 miles
  • Wack Wack Golf and Country Club - 11 min walk - 0.6 miles
  • The Podium - 13 min walk - 0.7 miles

Getting around

  • Shaw Boulevard Station - 6 min walk
  • Manila Paco Station - 7 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 33 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Super Spy - ‬3 min walk
  • ‪The Sandwich Guy - ‬2 min walk
  • ‪Lu Chi Authentic Dimsum House - ‬3 min walk
  • ‪The Peak - ‬1 min walk

About this property

Lancaster Hotel Manila

Guests of Lancaster Hotel Manila have access to an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is PHP 90.00 per day, and there's also an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Additional amenities include conference space, express check-out, and free newspapers.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Kitchens, dining areas, and sitting areas are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (PHP 90 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Royal Lancaster

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room kitchen
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 42 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Kitchen
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PHP 3000.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: PHP 90.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Lancaster Manila
Lancaster Hotel Manila
Lancaster Hotel Manila Mandaluyong
Lancaster Manila
Lancaster Manila Hotel
Lancaster Manila Mandaluyong
Manila Lancaster Hotel
Lancaster Hotel Mandaluyong
Lancaster Hotel Manila Hotel
Lancaster Hotel Manila Mandaluyong
Lancaster Hotel Manila Hotel Mandaluyong

Frequently asked questions

Are free cancellation options available at Lancaster Hotel Manila?

Lancaster Hotel Manila provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see close to Lancaster Hotel Manila?

This hotel is situated in Wack-Wack Greenhills within a 10-minute walk of SM Megamall, Shangri-La Mall, and Wack Wack Golf and Country Club. You'll also find Greenhills Shopping Center and Glorietta Mall within a short drive.

Is parking available on site at Lancaster Hotel Manila?

Yes, parking is offered for PHP 90 per day. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Lancaster Hotel Manila feature a casino at the property?

No, Lancaster Hotel Manila doesn't have a casino.

Will I find an indoor pool at Lancaster Hotel Manila?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Lancaster Hotel Manila?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and an outdoor pool.

Does Lancaster Hotel Manila have a hot tub?

No, there isn't a spa tub at this hotel.

Does Lancaster Hotel Manila feature a restaurant that includes a breakfast menu?

Yes, Lancaster Hotel Manila serves breakfast for a surcharge at Royal Lancaster.

Will Lancaster Hotel Manila allow pets to stay free of charge?

No, pets and service animals aren't allowed at Lancaster Hotel Manila.

Does Lancaster Hotel Manila have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Lancaster Hotel Manila?

The closest major airport to Lancaster Hotel Manila is Ninoy Aquino Intl. Airport (MNL), which is 7.8 mi away (33 minutes by car).

Are there rooms with balconies that I can book at Lancaster Hotel Manila?

No, you won't find guestrooms with balconies at Lancaster Hotel Manila.

Does Lancaster Hotel Manila host weddings?

Take advantage of the wedding venue at Lancaster Hotel Manila if you plan to say "I do" during your trip.

Lancaster Hotel Manila Reviews

Reviews

6.8
Rating 10 - Excellent. 60 out of 403 reviews
Rating 8 - Good. 158 out of 403 reviews
Rating 6 - Okay. 83 out of 403 reviews
Rating 4 - Poor. 67 out of 403 reviews
Rating 2 - Terrible. 35 out of 403 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Glieh

Disliked: Staff & service, amenities, property conditions & facilities
If you just need a place to sleep then this hotel is good enough
Stayed 4 nights in May 2022
Verified

6/10 Okay

Ernest

Liked: Staff & service
Disliked: Property conditions & facilities
Staff were amazing and very accommodating, the facility it’s self is under construction
Stayed 1 night in Jul 2022
Verified

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was filthy. Staff advised they are under renovation, they should closed and open after the renovation. Also no hot water and I was advised that the maintenance is only until 7 pm. I demanded to be transferred to another room, they send a maintenance personnel and reset the water heater. Staff are accommodating specially the security personnel.
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

Evelyn

Disliked: Staff & service, amenities, property conditions & facilities
2 tv remotes - both did not work! when fixed, only 3 local channels. thermostat did not work! bathroom fan did not work!. furniture looks old & filthy. roaches in the bathroom & sleeping area! staff only works 9am to 9pm & front desk does not answer even during work hours!
Stayed 12 nights in Oct 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope there is food or resto
Stayed 2 nights in Jan 2021
Verified

6/10 Okay

JENIF

Liked: Staff & service
Disliked: Property conditions & facilities
ROOM SERVICE STAFFS ARE REALLY FRIENDLY... BUT FOR MORE THAN 3 DAYS THERE WAS NO BEER WHEN EVERY TIME I CALL FOR A BEER.I HAVE TO GO DOWNSTAIRS AND DRINK IN THE RESTAURANT BUT NOT ALLOWED TO TAKE IT TO THE ROOM.. .. ROOM WINDOWS ARE REALLY DIRTY THAT YOU CANNOT SEE OUT SIDE VIEW.. BUT ALL THE STAFFS ARE REALLY FRIENDLY..
Stayed 7 nights in Mar 2020
Verified

2/10 Terrible

Janis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy, Bad smell from smoke , Staff unhospitality, Not recommend for anyone!!!
Stayed 10 nights in Jan 2020
Verified

2/10 Terrible

Aurea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy with stay at Lancaster Hotel. Curtains are dirty and dusty,
Stayed 5 nights in Jan 2020
Verified

10/10 Excellent

NINA MARIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All is good

Kitchenware and the kitchenette was very useful. Staff is attentive and nice. We enjoyed our stay
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
シャワーのレバーが壊れかかってて、温度調節が大変でした。 部屋にゴキブリもいました。(16階)
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Secure with great breakfast and services , even we arrived late the staff are accommodating but their is an initial deposit upon check in and it is refundable
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many requirements agreements that you have to sign, when checking in and then they inventory all items in your room and you sign a document that if they are missing or damaged you pay an huge amount of money before checking out. Did not like the attitude of bad customer service. But all the service peopple were very nice. Its just the hotel policy that is bad. To my taste. I will not stay here again.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Algernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is ok except that the wifi is no good. The reception said I need to pay for better connection. This is absurd!
Stayed 4 nights in Jul 2019
Verified

2/10 Terrible

Threerv

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dated and has musky smell and aircon dripping right on the bed. Lower floor toilet had a small roach .
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Mary ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent but no wifi connection
Stayed 1 night in May 2019
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Great staff but hotel very dirty

Although the staff were very friendly the room was very dirty and looked loke it had not been cleaned. The plates were chipped and there was a broken faucet in the bathroom. This, however, was immediately fixed. Breakfast was disappointing although the coffee was good and bread was ample. The staff were super efficient so it's a pity that the condition of the hotel was so poor
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness
The property is fairly affordable for it's location, basically all of the staffs are pretty nice. But there are some small issues when I was in the hotel: 1. The toilet room accidentally locked on my 3rd day after I am going back from work. Probably the cleaner accidentally locked it. Lucky I am not in a rush, thus need to wait for the Maintenance people to open it. 2. Please make sure you don't open and close the door too quickly. The door can be opened from outside (it's the case for my room) if it happens. Leave the door open for 2-3 seconds and then close it. 3. Refrigerator is not working.
Stayed 3 nights in Feb 2019
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, windows were very dirty could hardly see the view the breaker for the hot water would go off all the time a real problem when trying to have a warm shower. Did not have extra pillows the first night.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Domingo Jr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All goos

It was very clean and the attendants are very helpful.
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smelly, outdated facilities, doesnt clean the hallway over all terrible hotel. Hotel staff are excellent and walking distance to mall and public transport.
Stayed 16 nights in Jan 2019
Verified

4/10 Poor

Blandina

Disliked: Property conditions & facilities, room comfort

poor rate

you have to ask for a lot of things. and a you will miss a lot of things you get from other hotels of the same price or cheaper.
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Great location, but poor front staffs and no landline phone to outside calls. It was great before last time way back 2014 but now they falling apart. Sad to say.
Stayed 2 nights in Jan 2019
Verified

4/10 Poor

Ma

Disliked: Cleanliness
This is not a hotel it’s a condotel , Location is not that Bad For the price, towel it’s so disgusting dirty old looking.
Stayed 3 nights in Jan 2019
Verified

4/10 Poor

Aleli

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Meh

A lot of chinese are leasing and they are all occupying the elevator thus it is very hard to go up and down the building.
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Staff are very accommodating. Good room service. Conveniently located and reasonable price;
Stayed 1 night in Jan 2019