Towels were old and gross, should be thrown out. Lack of soap, shampoo, toilet paper. took hours before staff attended to requests. breakfast buffet had no toast or pancake; looked like recycled dinner of night prior.
Check in is 1pm... Got there at 3pm. Room not ready. Waited over an hour asked front desk how long they askef to wait another hour. I said No way... then they gave me a tiny room. Never again!!!
This is a nice hotel to stay in with friendly helpful staff. This is second time I've stayed in this hotel and it appears that broken showers are to be expected.
Unfriendly staff when i checked in. Without even a greeting, she pushes a form for me to fill out and pushes a key across the counter. Went to my room, no toilet paper. Nothing to heat up water for coffee in the morning. Tired and outdated room fixtures. Weathered and stained end tables.Lined and towels yellowish and old. Uncomfortable 4 inch mattress. Noisy old air con unit runs and rattles all nite. Blacked out window, so no view. "Free" breakfast was a joke. No scrambled eggs, no bacon/tocino. This was at 9 am. Claimed they were making more in kitchen, but it never came out. Coffee was like bitter syrup. Thank God i only booked for 2 nites of irritation. I dont like paying 30.00 dollars per nite to leave tired when i wanted to rest. Wifi for my smart phone did not work and staff had no clue why. Checked out and booked into Asiatel in other end of Las Pinas, and it was a pleasure staying there for the same 30.00 per nite. What a dump! Stay away!
Friendly staff. Right across the street from the mall. Plenty of places to eat within walking distance. Wifi was super fast. Room was great. Upgraded me to a single queen at no charge. Breakfast was great. I'm going to stay again while I'm here.
Eurotel Las Pinas places you next to SM City Southmall and within 2 miles (3 km) of Alabang Town Center. This 133-room, 3-star hotel has a restaurant, free in-room WiFi, and free valet parking.
Start your day off with cooked-to-order breakfast, available for a fee. Order from 24-hour room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.
All of Eurotel Las Pinas's 133 rooms are air-conditioned and have an array of amenities, including free newspapers, free local calls, and free bottled water. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. In-room massages are available, and other amenities include safes and desks.
Eurotel Las Pinas features free WiFi in public areas, conference space, and a business center. If you plan to drive, free valet parking is available. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a computer station, free newspapers, and a TV in a common area.
Thank you for staying with us.
Towels were old and gross, should be thrown out. Lack of soap, shampoo, toilet paper. took hours before staff attended to requests. breakfast buffet had no toast or pancake; looked like recycled dinner of night prior.
Check in is 1pm... Got there at 3pm. Room not ready. Waited over an hour asked front desk how long they askef to wait another hour. I said No way... then they gave me a tiny room. Never again!!!
This is a nice hotel to stay in with friendly helpful staff. This is second time I've stayed in this hotel and it appears that broken showers are to be expected.
Sir James thank you for choosing Eurotel Las Pinas. We are happy that you notice our Staff's friendliness. Sorry for the inconvenience that you experienced. We hope that you can visit us again to see that we are working hard to make changes in order to improve our hotel.
Unfriendly staff when i checked in. Without even a greeting, she pushes a form for me to fill out and pushes a key across the counter. Went to my room, no toilet paper. Nothing to heat up water for coffee in the morning. Tired and outdated room fixtures. Weathered and stained end tables.Lined and towels yellowish and old. Uncomfortable 4 inch mattress. Noisy old air con unit runs and rattles all nite. Blacked out window, so no view. "Free" breakfast was a joke. No scrambled eggs, no bacon/tocino. This was at 9 am. Claimed they were making more in kitchen, but it never came out. Coffee was like bitter syrup. Thank God i only booked for 2 nites of irritation. I dont like paying 30.00 dollars per nite to leave tired when i wanted to rest. Wifi for my smart phone did not work and staff had no clue why. Checked out and booked into Asiatel in other end of Las Pinas, and it was a pleasure staying there for the same 30.00 per nite. What a dump! Stay away!
Sir Scott, thank you for the concern and I apologized for the inconvenience that you experienced. It is our culture to always smile and greet our Guest. We don't usually place electric kettle inside the room but you may request at our Front Office or request for hot water in the thermos. We are looking into your concerns and rest assured that we are working out things for you. Hope that you may experience the change that we are doing and we are looking forward to serve you.
Friendly staff. Right across the street from the mall. Plenty of places to eat within walking distance. Wifi was super fast. Room was great. Upgraded me to a single queen at no charge. Breakfast was great. I'm going to stay again while I'm here.
Dear M. Luna, We are truly happy that you had a fantastic stay with us. We do look forward to welcoming you again at Eurotel Hotel Las Pinas
thank you for staying with us. we appreciate your feedback.