The Orchard Cebu Hotel & Suites powered by Cocotel

3.0 star property

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Photo gallery for The Orchard Cebu Hotel & Suites powered by Cocotel

Exterior
Lobby sitting area
In-room safe, desk, rollaway beds, free WiFi
Front of property
Shower, rainfall showerhead, free toiletries, towels

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
A.S. Fortuna Street, Bakilid, Mandaue, Cebu, 6014
  • Place, J Centre Mall
    ‪5 min walk‬
  • Place, Cebu Country Club
    ‪16 min walk‬
  • Place, City Time Square
    ‪3 min drive‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪15 min drive‬

Room options

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Deluxe Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Standard Queen Room

  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Deluxe Queen Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Apartment

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Mandaue

Located in Bakilid, The Orchard Cebu Hotel & Suites powered by Cocotel is within a few miles (5 km) of popular sights such as SM City Cebu and Ayala Center. This 3-star hotel welcomes guests with 79 rooms and conveniences like free in-room WiFi, free self parking, and a conference center.

What's nearby

  • J Centre Mall - 5 min walk - 0.3 miles
  • Cebu Country Club - 16 min walk - 0.9 miles
  • City Time Square - 3 min drive - 1.0 mile
  • Mandaue City Hall - 3 min drive - 1.2 miles
  • SM City Cebu - 7 min drive - 2.8 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 20 min drive

Restaurants

  • ‪Yakiniku Like - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Dunkin’ - AS Fortuna - ‬2 min walk
  • ‪Nonki Japanese Restaurant - ‬3 min walk
  • ‪Tao Yuan Seafood Restaurant - ‬4 min walk

About this property

The Orchard Cebu Hotel & Suites powered by Cocotel

Guests of The Orchard Cebu Hotel & Suites powered by Cocotel enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Additional amenities include a business center, free newspapers, and laundry facilities.
Guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and toothbrushes and toothpaste. Free newspapers, safes, and phones are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (2,691 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Renovated entire property - January 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for PHP 1200.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: PHP 1200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Cebu Orchard Hotel
Orchard Cebu
Orchard Cebu Hotel
Orchard Hotel Cebu
The Orchard Cebu Hotel & Suites Cebu Island/Mandaue
The Orchard Cebu Hotel And Suites
The Orchard Cebu Hotel Mandaue
Orchard Cebu Hotel Mandaue
Orchard Cebu Mandaue
The Orchard Cebu Hotel Suites
The Orchard Cebu Hotel & Suites powered by Cocotel Hotel
The Orchard Cebu Hotel & Suites powered by Cocotel Mandaue
The Orchard Cebu Hotel & Suites powered by Cocotel Hotel Mandaue

Frequently asked questions

What can I see within easy reach of The Orchard Cebu Hotel & Suites powered by Cocotel?

This hotel is situated in Bakilid within a short 4-minute walk of J Centre Mall. You'll also find SM City Cebu and Waterfront Cebu City Casino within a short drive.

How much does it cost to stay at The Orchard Cebu Hotel & Suites powered by Cocotel?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at The Orchard Cebu Hotel & Suites powered by Cocotel on Jun 9, 2026 start from $32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at The Orchard Cebu Hotel & Suites powered by Cocotel?

Yes, self parking is offered for free at the hotel.

Does The Orchard Cebu Hotel & Suites powered by Cocotel feature a casino?

No, The Orchard Cebu Hotel & Suites powered by Cocotel doesn't have a casino.

Will I find an indoor pool at The Orchard Cebu Hotel & Suites powered by Cocotel?

No, there is no indoor pool at this hotel.

Is The Orchard Cebu Hotel & Suites powered by Cocotel good for couples?

Amenities that appeal to couples at this hotel include in-room massages, 24-hour room service, and a rainfall showerhead.

Does The Orchard Cebu Hotel & Suites powered by Cocotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Orchard Cebu Hotel & Suites powered by Cocotel have a restaurant that serves breakfast?

The Orchard Cebu Hotel & Suites powered by Cocotel offers breakfast for a surcharge though there is no restaurant.

Will The Orchard Cebu Hotel & Suites powered by Cocotel allow pets to stay for free?

No, pets aren't allowed at The Orchard Cebu Hotel & Suites powered by Cocotel.

Does The Orchard Cebu Hotel & Suites powered by Cocotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Orchard Cebu Hotel & Suites powered by Cocotel?

The closest major airport to The Orchard Cebu Hotel & Suites powered by Cocotel is Mactan - Cebu Intl. Airport (CEB), which is 5.3 mi away (20 minutes by car).

Can I book a room with a balcony at The Orchard Cebu Hotel & Suites powered by Cocotel?

No, there aren't any guestrooms with balconies at The Orchard Cebu Hotel & Suites powered by Cocotel.

Does The Orchard Cebu Hotel & Suites powered by Cocotel host weddings?

Take advantage of the wedding venue at The Orchard Cebu Hotel & Suites powered by Cocotel if you plan to say "I do" during your trip.

The Orchard Cebu Hotel & Suites powered by Cocotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 25 out of 156 reviews
Rating 8 - Good. 55 out of 156 reviews
Rating 6 - Okay. 48 out of 156 reviews
Rating 4 - Poor. 20 out of 156 reviews
Rating 2 - Terrible. 8 out of 156 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julius Milson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its quite and safe
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good staff were nice limited food service near hotel also they don’t offer some of the things it says it does
Stayed 4 nights in Feb 2024
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service
Disliked: Amenities
Still under renovation. Staff were nice but careless about towel changes etc.
Stayed 1 night in Mar 2023
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Old with musty smell

Hotel was renovating, only 17 rooms are open. Available rooms are old with musty smell. Staff are nice, friendly. Too expensive for this type of accommodation.
Stayed 6 nights in Nov 2022
Verified

2/10 Terrible

Dong

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Just stay away. It’s dirty!!!!
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Ginalyn

Disliked: Cleanliness, property conditions & facilities
The room is so dark, no tv, bad internet, no umbrella to offer for the guest during rainy days, not so friendly stuffs.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
仕事関係の場所も近く、移動も楽でした。ホテルは、スタッフも笑顔をたやさず良い接客。部屋も清潔でした。ただ、部屋キーを差し込む場所があり、そこにキーがないと電源が全て落ちるため、冷蔵庫や、モバイル機器の充電が不十分でした。トータル80点くらいの評価です。
Stayed 5 nights in Mar 2020
Verified

8/10 Good

Jargalmaa

Liked: Staff & service, property conditions & facilities, room comfort

Hotel stay

a bit old different than picture on website
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Katsuhiro

J centre Mall

モールに歩いて10分弱。日本食レストランもあり便利でしょう。中国人、韓国人、日本人の留学生達の一時滞在者多し。土日は隣りの建物から日中からバンドの音うるさいのでちょっと注意すること。アメニティの交換に多少難あり。
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
It was okey. Breakfast was not what I expected. Your website showed property looked awesome but not in actuality. Staff were polite and courteous though.
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Exploration of the City of Cebu is an eye open

The ladies at the front desk and the security personnels are Very helpful in giving direction to the guest of the hotel.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本語ができるスタッフが非常に優しく対応してくれます。
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

部屋は広いがうるさい

部屋の広さは申し分なし。ただし廊下の音が筒抜けで夜でもうるさい。近くにはJセンターがあるが、それ以外は周辺施設も少なくてやや不便。
Stayed 1 night in Apr 2019
Verified

8/10 Good

JEONG BUM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Orchard CEBU의 추억

홀로 비즈니스 출장차 Orchard CEBU에 묵었다. 첫번째 방을 배정받았는데 욕조가 깨지고 냉장고가 시원하지 않아 방을 한번 교환했고 만족스런 방으로 교체해 주었다. 그리고 카드 키를 두개를 주어 룸을 방문하기전 에어컨이 작동할 수 있어 시원한 방에 들어갈 수 있었다. J Mall도 가깝고 오피스도 가까워서 아주 좋았다.
Stayed 4 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool nice big size room ac only thing the phone was a little diffcult laundry was little high in cost
Stayed 11 nights in Mar 2019
Verified

6/10 Okay

YONGEAN

Liked: Cleanliness, property conditions & facilities, room comfort

조식 꽝

조식은 아예 없는걸로 생각하는게 좋을듯
Stayed 2 nights in Jan 2019
Verified

8/10 Good

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy our stay , beautiful staff , place is not far in center as well
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel staff was helpful,,,the water in the shower was only a hair above being cold. The worst breakfast in a hotel I've ever had. The room itself was ok for the money considering we only needed one night. Would like to have had a face cloth to use in the shower. The breakfast was really bad,,the best part was a couple pieces of toast.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne place, mais mal situé

Cette hôtel est situé à environ 30 minutes de l’aéroport. Il n’y a aucun site touristique à voir près de l’hôtel. Il faut prendre un taxi pour se déplacer vers ces sites et la circulation est très lourde de jour comme de soir. Points forts: Personnel de l’accueil et de l’hôtel offre un très bon service. Les chambres sont grande et propre. Douche avec jet de pluie. Chambre propre. Très bon Wi-Fi. Près de centre commercial et d’une épicerie Points à améliorer. Chambre sombre (254) Très peu insonorisé. Climatisation très bruyante. Petit déjeuner inclus infect et peu de choix. C’est le pire déjeuner que j’ai eu de tout mes voyages. En conclusion, si vous voulez vous reposer, c’est bien, mais si vous voulez visiter Cebu, je ne vous le recommande pas.
Stayed 4 nights in Jan 2019
Verified

2/10 Terrible

DAVID

Disliked: Cleanliness, staff & service, room comfort

RATS !!...with your buffet breakfast!!

Before booking this hotel consider if you don't mind sharing your breakfast buffet with RATS!.After watching a small cockroach crawling across my dining table at breakfast it kinda spoilt my dining experience on the first morning,but this was nothing compared to the horrors of the next morning. To be honest I was already annoyed by the lack of service regarding the wifi.We arrived at 1.30pm on the 13th December 2018,initially we got checked in fast and the room although dark with no real view,it was spacious and clean.I tried to connect to wifi,login denied.I tried a few more times,no luck.So I went to reception,the yoing lady behind desk gave me another printed login password.I tried it,nothing.I thought maybe it was my devise.Another guest was also having problems.The receptionist said she would reboot router.6 hours later after 50 attempts I gave up ,phoned reception again.She did not really offer any apology except saying she would reboot again.I finally got online 6.30 am next day! So,back to breakfast,first morning we went at 6.30am but already most things on offer were already cold,if only someone could invent something to put under the food container,you know ,like a candle.......so instead I ordered an omelette, I thought atleast that would be warm..? So 2nd morning whilst eating we saw 2 large rats run out a whole,I told staff but they didn't seem too concerned. Apon checkout I was told..."write what you like on Hotels.com review"by supervisor!
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Mathias

The room was immaculate and room service was available every morning, but the breakfast that was served in the restaurant needs some variation, it was practically the same breakfast menu every morning
Stayed 3 nights in Nov 2018
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff they are very nice except the hotel room. the bath tub is terrible but the room are ok. food are cold so disappointing. and no never wanna stay to this hotel room again.
Stayed 8 nights in Sep 2018
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as expected. Staff was courteous, room was very clean, and the
Stayed 3 nights in Sep 2018
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, room comfort
I was happy with the hotel overall but displeased that they don't serve American food I been to Cebu and other countries quite a lot of times its the first time I ever stayed at hotel that does not serve American food. other than that the hotel was excellent.
Stayed 3 nights in Sep 2018
Verified

4/10 Poor

Tourist

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff service is the only thing that we like. The hotel is hot if you’re not inside you’re room. They issued only one key and it’s also use to power up everything in your room , if you leave your room you need to bring your key. When you return It’s crazy hot inside your room. The water supply for shower is low that makes impossible to take quick shower. The breakfast buffet in my opinion is terrible. The hotel amenities absolutely nothing/terrible. Looks like food being warmed up over and over ever day. If you’re just needing a place to stayand sleep for you’re vacation this will do. But if you like comfortable stay and pleasing invironment there are plenty of other nice hotels here in Cebu that my husband and I found out during our tour here. The room rates is just the same but way nicer than Orchard. One more thing, this hotel i think is highly occupied by foriegn students. I will not recommend this hotel to any of my family or friends. If you book you’re own package trip choose you’re hotel carefully. I guess I didn’t and it’s not cheap either.
Stayed 3 nights in Sep 2018