The Castlefield Hotel3.0 out of 5.0
Recent guest reviews
Entering the reception things look modern but thats where it ends. The rooms are terrible and are in massive need of restoration. They have no plug sockets anywhere near the bed, the walls are a horrible dark colour, no black out blinds, bathrooms are dated, our shower didnt work so we had to switch rooms and that shower barely worked and the hotel is about as noisy as you can get. The beds are solid and the pillows are as thin as tracing paper so dont expect a good nights sleep. You cant check in until 4pm and considering they charge £120 per night i think thats ridiculous. They have a car park....which they charge you £10 for the use off. I would never use this hotel again total rip off and let down
Travelled 2 hours to get there, check in not till 4pm absoulate joke yes 4pm check in. Our 6th visit here never again. What's the point of bothering the day is over. Sat like lemons at reception. Never have I waited till 4pm anywhere
the hotel is well positioned for the town. The staff are very friendly and nothing is too much trouble. we had a fabulous breakfast and the rooms were big, clean and everything was in them you needed. shower was very efficient an hot we swam on the first afternoon the pool was wonderful.
We had a good stay at this hotel, good value for money and enjoyed the leisure facilities. Room was clean and adequate, the only down side was the poor shower, which had very little power and water was warm rather than hot. Perhaps the water pressure was less because we were on the top floor. Check in was quick and we were able to access the room earlier than stated which was great. Breakfast was buffet style with all the usual items, and all you can eat. Staff were very helpful, friendly and attentive.
The location is very good and Emily (on desk) alerted us to the free Shuttlebus service which took us easily to places of interest. Service staff were also very good. The shower-over the bath does not appeal and water pressure was not good.
Had a really nice stay at this hotel, the staff were really accommodating. They let us leave our bags in the hotel while we waited for our train after we checked out, which was really nice of them and the room was lovely.
Staff was great, very nice pleople. The room was ok but the bathroom was dirty, they didn't clean it at all.. I had to clean it because it was no change I could stay on that one. If is to go back I would probably go there because of the reception/bar staff and the price for that room.
Friendly staff, clean rooms, nice environment, sometimes late at night noisy lads going home after a long evening in the pup. Breakfast was good, but always the same. You could only use the sauna with your swimsuit on.
Friendly hotel ideally located for exploring the city centre and the brilliant Media City. Excellent leisure club and helpful staff. Huge choice of pubs and restaurants within a few minutes of the hotel.
The location is good - central but quiet. Some staff need to be more welcoming with a smile. The rooms are clean and comfortable. However we stayed on the third floor, the water pressure was non existant, hence the shower was a trickle and ineffective. The sink tap needed replacing, the sound of running water disturbed our sleep. Generally the hotel was just average, the car parking however is very good.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 657 reviews