Staff were welcoming, although reception was very busy and very slow and not very attentive on arrival, our arrival had been delayed and we were in a rush, the queue was almost out the door and it felt like staff were just hovering. Room was ok, a little small for two people to walk around and get ready, and the mirror placement drove us mad as I had to keep bumping into my partner whilst she was getting ready.. bed was fantastic, bathroom was clean but not the best shower pressure and the toilet was positioned very high off the floor which felt odd.