Great staff, excellent restaurants and cigar lounge. The Gulf Hotel is the only hotel i stay in Manama!
Been coming here for twenty years and it is more disappointing each time. Leaks in the bathroom ceiling, empty mini bar, one bath towel for two guests, living room sconces loose and hanging at an angle, bathroom vanity mirror falling off the wall, sink doesn’t drain, room service brought once set of utensils and one napkin for diners and didn’t bring salt/pepper/water - that took three phone calls. The iron is broke. And the plug has exposed electrical wiring. Just overall poor management and maintenance and it is difficult to convey that to a staff with poor English and Arabic skills. Afraid I won’t be back.
Close to shops and hotels has a lot of places to eat
Had to wait 20 min till the front desk 'confirmed' our confirmation number. As a gratitude for our patience, we were then offered a slightly larger room with a king size bed, which was pretty much what I thought I paid for anyways. Hotel shows signs of ageing. The wood in the room shows signs of distress. Even the hallway can use a coat of paint. The food experience at the pool was not pleasant. One hour wait and then the food arrived cold.
A consistently great hotel with superb service and comfortable rooms.
Staff is excellent, restaurants outstanding - this is one of my favorite hotels. The cigar bar, lobby, location are all perfect!
Usually stay at Intercontinental. Stay here was anything but usual. Telephone did not work, shower head busted, AC loud, and room service was simply awful - no utensils, cold coffee, and while waiting for a knife and fork, ice cold entree. Manager smiled while being informed of my experience and said he hoped to see me soon.
Located in Qudaibiya, Gulf Hotel Bahrain Convention and Spa is within a few miles (5 km) of popular sights such as Manama Souq and Bab Al Bahrain. This 357-room, 5-star hotel has private in-room spa tubs along with 10 restaurants and a full-service spa. It's connected to the convention center in central Manama and also close to Dana Mall and City Center Mall.
There are ample dining options with 10 onsite restaurants, including Al Waha Restaurant, which specializes in international cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or 4 coffee shops/cafés. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All of Gulf Hotel Bahrain Convention and Spa's 357 soundproofed rooms provide private spa tubs, refrigerators, and minibars. TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and bathrooms offer deep soaking tubs, hydromassage showers, hair dryers, and designer toiletries. Coffee makers, free newspapers, and free local calls are other standard amenities.
Gulf Hotel Bahrain Convention and Spa features a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free offsite parking, along with an airport shuttle (available 24 hours) for BHD 8 per person one way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a health club, a spa tub, and a sauna.
Great staff, excellent restaurants and cigar lounge. The Gulf Hotel is the only hotel i stay in Manama!
Been coming here for twenty years and it is more disappointing each time. Leaks in the bathroom ceiling, empty mini bar, one bath towel for two guests, living room sconces loose and hanging at an angle, bathroom vanity mirror falling off the wall, sink doesn’t drain, room service brought once set of utensils and one napkin for diners and didn’t bring salt/pepper/water - that took three phone calls. The iron is broke. And the plug has exposed electrical wiring. Just overall poor management and maintenance and it is difficult to convey that to a staff with poor English and Arabic skills. Afraid I won’t be back.
Dear Mr Chris, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologize that we fell short on your expectations in some areas.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.I would really appreciate the chance to do better during a future visit. Please feel free to contact me personally so I can make sure You have a better experience. Best regards. Ilham Elhore / Guest Relations Manager
Close to shops and hotels has a lot of places to eat
Had to wait 20 min till the front desk 'confirmed' our confirmation number. As a gratitude for our patience, we were then offered a slightly larger room with a king size bed, which was pretty much what I thought I paid for anyways. Hotel shows signs of ageing. The wood in the room shows signs of distress. Even the hallway can use a coat of paint. The food experience at the pool was not pleasant. One hour wait and then the food arrived cold.
Dear Guest, Thank you for taking the time to provide us with your valuable feedback about your recent stay at the Gulf Hotel Bahrain. First of all, we would like to apologize for falling short of your expectations for the maintenance, pool service and check-in experience. I am sorry that you have left with a poor impression of the hotel service. This is not the level of service that an establishment like us provides, and I assure you that this is not the standard we hold ourselves to. Your feedback has been highlighted to the related departments concerned. We are doing all we can to provide better stay experiences and service quality. Once again, thank you for the feedback and hopefully we will be able to host you again in the near future and remain in the meantime with kind regards. Sincerely, Ilham Elhore / Guest Relations Manager
A consistently great hotel with superb service and comfortable rooms.
Staff is excellent, restaurants outstanding - this is one of my favorite hotels. The cigar bar, lobby, location are all perfect!
Usually stay at Intercontinental. Stay here was anything but usual. Telephone did not work, shower head busted, AC loud, and room service was simply awful - no utensils, cold coffee, and while waiting for a knife and fork, ice cold entree. Manager smiled while being informed of my experience and said he hoped to see me soon.
Dear Guest , Thank you for your positive rating and review of your recent experience with us. We very much appreciate your feedback and are happy to hear that you enjoyed our staff's warm hospitality, restaurants and the Oak Lounge. We look forward to welcome you back to our hotel in the near future. Best regards. Ilham Elhore / Guest Relations Manager