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Novotel Bahrain Al Dana Resort

4.0 star property

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Photo gallery for Novotel Bahrain Al Dana Resort

Suite, 1 King Bed, Balcony, Beach View | Premium bedding, down comforters, minibar, in-room safe
A spiral staircase with a pool at the base, surrounded by tiled walls and potted plants.
A resort with a beach, palm trees, and a water body.
Superior Room, 1 King Bed, Balcony, Sea View | Premium bedding, down comforters, minibar, in-room safe
Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
121 Sheikh Hamad Causeway, Manama, 322
  • Place, Bahrain National Theater
    ‪6 min walk‬
  • Place, Bahrain National Museum
    ‪11 min walk‬
  • Place, The Avenues Bahrain
    ‪2 min drive‬
  • Airport, Manama (BAH-Bahrain Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony, Sea View

Suite, 1 King Bed, Balcony, Sea View | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Balcony, Sea View

  • Sea view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 2 Bedrooms

  • Sea view
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony, Beach View

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Balcony, Beach View

  • Beach view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed with Sofa bed, Balcony, Pool View

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Queen Bed with Sofa bed, Balcony, Pool View

  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Double Bed with Sofa bed

  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a large bed, a sofa, a desk with a chair, a television, and curtains.

Standard Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony, Pool View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony, Sea View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, Sea View

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony, Beach View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, Beach View

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Manama

Bahrain National Museum is a short stroll from Novotel Bahrain Al Dana Resort, and other popular attractions like The Avenues Bahrain are within a couple of miles (3 km). This 166-room, 4-star hotel has a private beach, a full-service spa, and 3 restaurants.

What's nearby

  • Bahrain National Theater - 6 min walk - 0.4 miles
  • Bahrain National Museum - 11 min walk - 0.6 miles
  • Muharraq Souq - 14 min walk - 0.8 miles
  • The Avenues Bahrain - 2 min drive - 1.3 miles
  • Bahrain World Trade Center - 3 min drive - 1.7 miles

Getting around

  • Manama (BAH-Bahrain Intl.) - 10 min drive

Restaurants

  • ‪Azul Beach Club - ‬4 min walk
  • ‪Palestine Nights - ‬2 min drive
  • ‪Kontiki Restaurant - ‬19 min walk
  • ‪Alameer Restaurant - ‬2 min drive
  • ‪Wave Cafe - ‬3 min drive

About this property

Novotel Bahrain Al Dana Resort

Guests of Novotel Bahrain Al Dana Resort have access to a private beach, a full-service spa, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for BHD 5 per person one way. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.
Guests can expect free WiFi and TVs with satellite channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies or patios, minibars, and coffee makers. Housekeeping is available on request.
A private beach and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages, and Thai massages.

Similar properties

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Elite Resort & Spa
Manama
  • On private beach
  • Pool
  • Spa
  • Kids pool
7.8 out of 10, Good, 295 reviews
$101 nightly
The price is $125
Jun 23 - Jun 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: BHD 10 for adults and BHD 7.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Fishbone
  • La Perle
  • Le Bellevue
  • Pool Bar
  • Zytoun

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,421 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Late check-in fee: BHD 15 for check-in between 2:00 PM and 6:00 PM
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for BHD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately BHD 10 for adults and BHD 7.5 for children
  • Airport shuttle fee: BHD 5 per person (one way)
  • Late check-in fee: BHD 15 for check-in between 2:00 PM and 6:00 PM
  • Rollaway bed fee: BHD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Novotel Al Dana Bahrain
Novotel Al Dana Resort Bahrain
Novotel Bahrain Al Dana Resort
Novotel Dana
Novotel Dana Resort
Manama Novotel
Novotel Al Dana Hotel Bahrain
Novotel Al Dana Resort Bahrain Hotel Manama
Novotel Manama
Novotel Bahrain Al Dana Resort Manama
Novotel Bahrain Al Dana Manama
Novotel Bahrain Al Dana
Novotel Al Dana Resort Bahrain Manama
Novotel Bahrain Al Dana Manama
Novotel Bahrain Al Dana Resort Hotel
Novotel Bahrain Al Dana Resort Manama
Novotel Bahrain Al Dana Resort Hotel Manama

Frequently asked questions

Are free cancellation options available at Novotel Bahrain Al Dana Resort?

Novotel Bahrain Al Dana Resort provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Novotel Bahrain Al Dana Resort?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at Novotel Bahrain Al Dana Resort on Jun 22, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Novotel Bahrain Al Dana Resort?

This hotel is located in Manama, a short 11-minute walk from Bahrain National Museum and also 6 minutes on foot from Bahrain National Theater. You'll also find Muharraq Souq and Suq Al-Qaysariya less than a mile away.

Will I be able to park at Novotel Bahrain Al Dana Resort?

Yes, covered self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Is a spa located at Novotel Bahrain Al Dana Resort?

There is a full-service spa available for guests to enjoy and services include hot stone massages.

Does Novotel Bahrain Al Dana Resort feature a casino?

No, Novotel Bahrain Al Dana Resort doesn't have a casino.

Is there an indoor pool at Novotel Bahrain Al Dana Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 8:00 PM.

Is Novotel Bahrain Al Dana Resort a good place to stay for couples?

This waterfront hotel offers plenty of amenities for couples including a private beach, a beach bar, and an ocean-view restaurant.

Are there hot tubs at Novotel Bahrain Al Dana Resort?

No, but this hotel does have a steam room.

Does Novotel Bahrain Al Dana Resort have a restaurant with a breakfast menu?

Yes, Novotel Bahrain Al Dana Resort has 3 restaurants, and serves continental breakfast each morning for a surcharge.

Does Novotel Bahrain Al Dana Resort allow pets to stay for free?

No, pets aren't allowed at Novotel Bahrain Al Dana Resort.

Are there connecting rooms at Novotel Bahrain Al Dana Resort?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Novotel Bahrain Al Dana Resort?

The closest major airport to Novotel Bahrain Al Dana Resort is Manama (BAH-Bahrain Intl.), which is 5.2 mi away (10 minutes by car).

Can I book a room with a balcony at Novotel Bahrain Al Dana Resort?

Yes, every guestroom at Novotel Bahrain Al Dana Resort comes with a balcony/patio and some offer sea views.

Novotel Bahrain Al Dana Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 140 out of 415 reviews
Rating 8 - Good. 140 out of 415 reviews
Rating 6 - Okay. 72 out of 415 reviews
Rating 4 - Poor. 37 out of 415 reviews
Rating 2 - Terrible. 26 out of 415 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

IRENE

Liked: Cleanliness, amenities, property conditions & facilities
Loved the whole ambience. The staff were efficient and helpful. Lovely room with a balcony. The pool area was fantastic too.
The pool area at night.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ahmed

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay. The staff is super attentive, welcoming. The facilities are amazing. We truly enjoyed our time
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the beach, the pool with swim up bar, and the peaceful and relaxed lounge bar for food and drinks in the evening.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Sebastiaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very friendly staff
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot, nice people amazing service

Great spot, nice people amazing service
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great! Thanks
Stayed 3 nights in Dec 2024
Verified

8/10 Good

ülkü

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was on the seafront, we liked it, we stayed in a room with a sea view, the pool and pool bar were nice, the food was delicious, the staff was attentive, everything was fine,
Stayed 1 night in Nov 2024
Verified

8/10 Good

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Resort amenities were great! Pool area and bar were good for the kids and great for us. The room furniture is outdated. The price reflected as such.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Abbas

Liked: Cleanliness, staff & service, property conditions & facilities
Lucy and Bhagya Staff was very goog
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Saleh

Disliked: Cleanliness, staff & service, property conditions & facilities

Novotel Bahrain Al Dana Resort

The hotel is quite old and in need of renovation the decor is outdated, and the furniture and amenities are showing their age. Some of the facilities could definitely use a refresh. The staff were polite and helpful, which made the stay more comfortable. However, for the price, you’d expect a more modern and well-maintained property. If you’re not too concerned about the condition of the building and just need the basics with decent service, it’s an okay option.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mohamed mateen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must Visit for a beautiful View and Cultural touch

It was a great experience right from the security door to reception with helping staff like Lucy and Babona. The music which was coming from the next hotel beach was a little too loud to be relaxing enough. Rest all was great and comfortable.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Sameer

Liked: Staff & service, property conditions & facilities
We had a great sty with the kids. Imane was really helpful and arranged an upgrade as it was the children’s birthdays this weekend. Catered to all our needs. The hotel is nice, if dated but staff in general were approachable and helpful. Have stayed here before as the pool and beach area are good especially for the kids. Breakfast has improved from the last time I stayed which is good.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travelled as a family and we truly enjoyed the facility. The pool and the private beach is amazing. I would say that the room furniture could use an upgrade. The sofa, bed, and the room were not the greatest, the room is a little bit old and the furniture didn’t seem clean enough. However we enjoyed our time using the pool and we will definitely be coming back.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Alex

Disliked: Cleanliness
The rooms and facilities were dated. The balcony was covered with thick dust and bird poo and unusable.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😍
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Tucker

Liked: Cleanliness, staff & service
Nice but outdated
Stayed 6 nights in May 2023
Verified

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Hotel was in a great location with good facilities. We selected the half board option and the food was great both at breakfast and dinner. A few suggestions of improvement would be that the lady who worked in the kids club was asleep at times whilst I was looking after my daughter in there. Also for the half board dinner option it would be nice to be offered something to drink other than water.
Stayed 5 nights in Jan 2023
Verified

6/10 Okay

Khalid

Liked: Cleanliness
Disliked: Property conditions & facilities
Pictures of Superior Room is different than the resort profile pictures. No good response from reception desk when filing the complaint
Stayed 1 night in Aug 2024
Verified

4/10 Poor

mahmood

They checked me in late because the room was not ready at 4 pm .. and they want us to check out early at 12:00 pm !!
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

ALVARO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel dates back to the 80's. They haven't invested a dime since. The staff do not seem to have been trained on customer service. There's no way I'm ever staying there again.
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Zaid

Liked: Cleanliness, staff & service
The property has very dated decor - needs a fresh coat of paint, proper switches for lighting, and a USB charging point (as most modern facilities). In addition it had a very dated TVset with poor picture quality. Toilet paper and soap ran out on the 2 nd day and took some time to get replaced - not really acceptable given the rates that were charged.
Stayed 4 nights in Oct 2022
Verified

6/10 Okay

Qusai

Disliked: Amenities, property conditions & facilities
the value is not equal the money
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

I booked an ocean view suite and instead was given a pool view. I was overcharged by 40%, many different items in the room didn’t work including the phone, the sliding door was broken and made noise all night and the water that came out of the bath tub was brown
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

mohammed

Disliked: Staff & service, room comfort
Unprofessional front desk supervisor. Reservations was for a supervisor room but he gave me a standard room and his justification was the hotel is fully booked eventhough my reservation was confirmed and refused to credit the deference in mt account and had to accept or find others hotels thats is totally Unprofessional way to treat a paying customer
Stayed 1 night in May 2023
Verified

2/10 Terrible

hasan

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

I am very upset about my stay with you

Unfortunately, I book and stay with you so that I can relax all my energy while I work, but unfortunately, at exactly 7 a.m., your maintenance work began on my room. Is this consistent with the name of the Novotel hotel in the world? I am very disturbed by your poor arrangement. If you have maintenance in a building, you do not have the right to provide it. Rooms near the maintenance area, which caused me inconvenience, and I will inform everyone of this misfortune that befell me.
Stayed 1 night in Dec 2023