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Mastiff Grand Manali

3.5 star property
Family-friendly resort with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Mastiff Grand Manali

Exterior
32-inch LCD TV with cable channels, TV, fireplace
Premium bedding, Select Comfort beds, in-room safe, desk
Interior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Hot Tub
  • Spa
  • Gym
  • Breakfast available

Explore the area

Map
Kullu Manali National Highway, District Kullu, Manali, Himachal Pradesh, 175 131
  • Mall Road
    ‪4 min drive‬
  • Gayatri Temple
    ‪8 min drive‬
  • Hadimba Devi Temple
    ‪8 min drive‬
  • Kullu (KUU-Kullu Manali)
    ‪52 min drive‬

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Room options

View all photos for Premier Room

Premium bedding, Select Comfort beds, in-room safe, desk

Premier Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | Premium bedding, Select Comfort beds, in-room safe, desk

Family Room, 2 Bedrooms

  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, Select Comfort beds, in-room safe, desk

Suite

  • Sleeps 4
  • 1 Queen Bed OR 2 Double Beds

View all photos for Duplex Room

Duplex Room | Premium bedding, Select Comfort beds, in-room safe, desk

Duplex Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for River View Room

River View Room | Premium bedding, Select Comfort beds, in-room safe, desk

River View Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, 4 Bedrooms

Premium bedding, Select Comfort beds, in-room safe, desk

Family Room, 4 Bedrooms

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Manali

Mastiff Grand Manali is located within a few miles (5 km) of Mall Road and Himalayan Nyinmapa Buddhist Temple. This 95-room, 3.5-star resort has conveniences like a full-service spa, free in-room WiFi, and free self parking.
View more Resorts in ManaliOpens in a new window

What's nearby

  • Mall Road - 4 min drive - 3.0 miles
  • Tibetan Monastary - 5 min drive - 3.9 miles
  • Vashist Springs - 6 min drive - 4.6 miles
  • Gayatri Temple - 8 min drive - 3.9 miles
  • Hadimba Devi Temple - 8 min drive - 4.6 miles

Getting around

  • Kullu (KUU-Kullu Manali) - 77 min drive

Restaurants

  • ‪Pizza Olive - ‬11 min drive
  • ‪Café Coffee Day - ‬4 min drive
  • ‪Fat Plate - ‬9 min drive
  • ‪Fat Plate - ‬10 min drive
  • ‪Vibes - ‬4 min drive

About this property

Mastiff Grand Manali

Family-friendly resort with 2 restaurants and a full-service spa
Guests staying at Mastiff Grand Manali enjoy access to a full-service spa, a gym, and a sauna. You can take advantage of free parking, along with an airport shuttle for a fee (available on request). The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this spa resort include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer free toiletries and slippers, and Select Comfort beds with premium bedding ensure a restful night. Fireplaces, balconies, and sitting areas are also standard.
Recreational amenities at the resort include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.

Languages

English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available 7:30 AM to 11:00 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free manager's reception

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On the riverwalk
  • Picnic area

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 1 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 8 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for INR 1000 per night

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: INR 1000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 1 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available on request), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 02AABCI3780R2Z8

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Citrus Manali Resorts Resort Kullu
Manali Resorts Hotel
Resorts Manali
Citrus Manali Resorts Hotel
Citrus Resorts Hotel
Citrus Manali Resorts
Citrus Resorts
Aveda Hotel, Manali Hotel Manali
Citrus Manali Resorts Resort
Citrus Resorts Resort
Citrus Resorts
Resort Citrus Manali Resorts Manali
Manali Citrus Manali Resorts Resort
Resort Citrus Manali Resorts
Citrus Manali Resorts Manali
Manali Resorts
Citrus Manali Resorts
Mastiff Grand Manali Resort
Mastiff Grand Manali Manali
Mastiff Grand Manali by OTHPL
Mastiff Grand Manali Resort Manali

Frequently asked questions

What can I see close to Mastiff Grand Manali?

This resort is located in Manali, close to Mall Road, Hadimba Devi Temple, and Vashist Springs. You'll also find Solang-Nullah and Tibetan Monastary within a short drive.

Will I be able to park at Mastiff Grand Manali?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa available at Mastiff Grand Manali?

There is a full-service spa available for guests to enjoy and services include massages.

Does Mastiff Grand Manali include a casino?

No, Mastiff Grand Manali doesn't have a casino.

Is there an indoor pool at Mastiff Grand Manali?

No, this resort doesn't have an indoor pool; however, there is a hot tub.

Is Mastiff Grand Manali good for couples?

There are many amenities for couples at this resort, including a fireplace as well as a bar and 2 restaurants.

Does Mastiff Grand Manali have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Mastiff Grand Manali have a restaurant that serves breakfast?

Yes, Mastiff Grand Manali has 2 restaurants, and serves breakfast each morning for a surcharge.

Does Mastiff Grand Manali allow pets to stay free of charge?

No, pets and service animals aren't allowed at Mastiff Grand Manali.

Are there connecting rooms at Mastiff Grand Manali?

No, there aren't connecting guestrooms at this resort.

What is the closest airport to Mastiff Grand Manali?

The closest major airport to Mastiff Grand Manali is Kullu (KUU-Kullu Manali), which is 28 mi away (77 minutes by car).

Can I book a room with a balcony at Mastiff Grand Manali?

Yes, every guestroom at Mastiff Grand Manali comes with a balcony with some featuring mountain views.

Does Mastiff Grand Manali have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Mastiff Grand Manali.

Mastiff Grand Manali Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 17 reviews
Rating 8 - Good. 8 out of 17 reviews
Rating 6 - Okay. 5 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

6/10 Okay

amarjit

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is very rundown in the halls. Carpet needs to be replaced. Bathtubs need to be replaced. The price they charged is what Marriott charges in the USA. This place at best is maybe 31/2 star. Staff is very friendly and courteous.
Stayed 2 nights in Jun 2024

2/10 Terrible

Reetamdhara

Disliked: Cleanliness, staff & service, property conditions & facilities
Very old rooms and dirty rooms. Had to leave the despite staying for one day instead of two. Not recommended for the price we paid . We went to another hotel for the same price but with much better facilities and service
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice, the location is awesome. you can enjoy the river view. As per my experience, no other hotel is better than this property. I really enjoyed my trip and stay in Mastiff Grand hotel.
Stayed 5 nights in Mar 2021

6/10 Okay

REKHA

Liked: Cleanliness, staff & service

Pleasant, spacious

Ideally located, Still potential to improve with amenities.The hotel should maintain the fitness center. Wifi is very weak. Portable room heating had to be requested when in need. No automatic room heating through with air handling unit functional. Otherwise overall the stay, ambiance, service etc were good.

8/10 Good

Jitesh, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Require to improve luxry stay in hotel 4* catagory

Good Things.... Food Quality - Awesome. Hotel Staff.... Excellent. Hotel Location..... Wonderful. very bad for ... No lift service from 5 / 6 7 th Floor & rooms allotted to guest upto 7th floor. huge flies in restaurant. no kids play area (garden) & no equipment for small kids up-to age of 10 years. Disco organized by Hotel without Drinks & Snacks. Even water is not supplied in Disco.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Manoj, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

From Bachelors to Family

Hotel was at great location,the sound of river was so good and mind soothing that i loved it. Guys i was with family and it was awesome staying there!! Food was Good and staff was polite and helpful too.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good..

Good.we had a good experience.keep up good work. We had fun.

6/10 Okay

Prashant, Delhi

Disliked: Cleanliness, property conditions & facilities

Avoid this hotel till fully renovated

Both the lifts in the hotel were not working. Bathroom was not very clean. AC was not working. The hotel staff was very strict about check out time of 12 noon and allowed only 30 minutes extension. Overall not customer friendly. The only plus point was the location of the hotel and the food.

10/10 Excellent

suresh, pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with river n hill view

The hotel has an excellent ambience with river Beas flowing next to it and nice view of hills. It is 4-5 km before Manali and at calm location. Main road in Manali is very crowded and buildings all around. Hotel citrus is a good hotel to relax n enjoy the natural beauty. The hotel staff is very good and cordial.

8/10 Good

Rahul, Delhi

Liked: Cleanliness, staff & service, room comfort

Feedback

Reception staff is lil confused regarding the payments..rest it was all ok..the best thing about the hotel is its location..the view from is room is super.

8/10 Good

Masum, Dhaka, Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice. I really enjoyed

Awesome. I am very happy. Very good place and nice surrounding

6/10 Okay

NAVJOT, amritsar

Liked: Cleanliness, staff & service, room comfort

Beautiful views but technology needs improvement.

We stayed at Citrus Manali in march 2015. Overall we were happy with the rooms but there was no Wifi in the rooms and the cable TV rarely worked. Service at breakfast was excellent as were the views from the river view rooms. One lesson to pass on is to always book taxi through the hotel as you will get a flat agreed rate per day. Otherwise you will find yourself being cheated by the local taxi drivers. Also if going to Solang valley, all day skiing is not what you think it is, do not buy!

4/10 Poor

Piyush, Delhi

Disliked: Cleanliness, property conditions & facilities, room comfort

Breach of trust and poor rooms

On arrival we were given room 712, 714 & 716 for three couples. Floor tiles of room 716 were in pathetic condition, broken & chipped. Room 712 walls were having black marks all over. On the very first day we asked if any discount will be given on food since we were planning for extensive in house dinning. Guy at the reception told us to rest assured and 10-15% discount will be given. On checking out our food bill was around Rs.12000 and hotel people refused to give any discount saying they have not said anything regarding discount. When we talked to the manager he gave us a cold shoulder, made stories and did nothing. If on arrival Citrus people would have refused for the discount that would have been ok but making a back track on your word was really cheap on hotel's part. Same was the experience of another couple who checked out with us on 16 feb 2015

6/10 Okay

sarla, delhi

Liked: Room comfort
Disliked: Staff & service

great location

Frustrated with room service.

8/10 Good

Kart,Maha&Arun, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breathtaking views

Excellent location, enjoyed the river view and snow clad mountains from the Balcony. Staff were courteous and helpful. It was a little hot around noon as rooms do not have a/c yet. Overall, great property, lovely atmosphere and central location.

8/10 Good

tiwana

Liked: Property conditions & facilities

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