Hotel was outdated (circa 1980s) and the room was not the cleanest (i.e. we would not walk barefoot; too many unknown stains on the carpet and a petrified orange was found under the bed).
Room was clean and beds were comfy. Would definitely stay there again.
Nice hotel with great location with lots of amenities nearby. Has free breakfast too!
Hotel was very clean, staff friendly and the women serving breakfast was excellent in performing her job. Overall the carpet was worn as I read in reviews, but our stay was very enjoyable.
I was pleasantly surprised at how clean the room and bathroom were! Bed was super comfortable too.
When we went to our assigned room, we got surprised because the room was messy. My son went to the front desk and told them the problem and they apologized and assigned us right away to another room which is really nice and clean.
Place is really old. They need to remodel the rooms. One good thing is they found away to serve guest breakfast even with this pandemic
Fantastic location and very good hotel to stay, service is awesome and rooms are clean and nice!
Rooms are a little outdated but overall its clean.
Dog friendly place in Mammoth. Great to not have to worry.
The pool was awesome, staff is nice and friendly. My kids loved it.
The cleanliness was good. It's not worth the money. I've stayed at nicer places for the money. It's a place to stay. I was super disappointed with the continental breakfast. Extremely limited choices. Waffles, cereal, bread, and nasty coffee, those were the choices.
the AC unit was broken ,room was very hot they declined early check out
The room was very worn down with marks on the walls and floor, the coffee maker didn't have the appropriate parts to function, the couch was so worn you sank when you sat on it, the tv stopped working for about an hour, the phone did not work so I couldn't even call the front desk.
Very reasonable rates but property was a little tired
Property was extremely dirty and out dated. Many safety concerns. Staff was rude when confronted with the issues. I will be contacting the corporate office to file a complaint.
Mammoth Lakes Welcome Center is a short stroll from Shilo Inn Suites - Mammoth Lakes, and other popular attractions like Mammoth Mountain Ski Resort are within a mile (2 km). This 72-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free buffet breakfast is served each morning from 6:30 AM to 9:30 AM.
The 72 accommodations feature sitting areas. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities.
At Shilo Inn Suites - Mammoth Lakes, guests have access to an indoor pool, a spa tub, and a sauna. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and access to locker space. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Hotel was outdated (circa 1980s) and the room was not the cleanest (i.e. we would not walk barefoot; too many unknown stains on the carpet and a petrified orange was found under the bed).
Room was clean and beds were comfy. Would definitely stay there again.
Glad to hear you had a wonderful stay!
Nice hotel with great location with lots of amenities nearby. Has free breakfast too!
Glad you enjoyed your visit.
Hotel was very clean, staff friendly and the women serving breakfast was excellent in performing her job. Overall the carpet was worn as I read in reviews, but our stay was very enjoyable.
Thank you for your great feedback! Hope to see you again!
I was pleasantly surprised at how clean the room and bathroom were! Bed was super comfortable too.
We are glad to hear you enjoyed your stay!
When we went to our assigned room, we got surprised because the room was messy. My son went to the front desk and told them the problem and they apologized and assigned us right away to another room which is really nice and clean.
We apologize for the housekeeping mishap. We are glad that you found our rooms to our liking.
Place is really old. They need to remodel the rooms. One good thing is they found away to serve guest breakfast even with this pandemic
Thank you for your kind feedback! Glad to hear you enjoyed our complimentary breakfast. Hope to see you again.
Fantastic location and very good hotel to stay, service is awesome and rooms are clean and nice!
Thank you for your great review!
Rooms are a little outdated but overall its clean.
thank you for staying with us
We are thankful for your candid feedback. Please note that renovations are in our future plans. We have also shared your feedback with our housekeeping department.