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Recent guest reviews

Very close to the Village, gas station. Loved my stay!

Spacious room,clean,no carpet. Modern style. Only one person by check in,no greeting, rushing,no explanation.

This was a very well maintained hotel with very nice rooms. I will stay here again.

The heating unit in the room was absolutely terrible! It was blowing forcefully out into the room, unable to control or divert. It was either way too warm or we had to shut it off to lower the temp, no proper adjustment! It was a drag all night - too warm or too cold! We were locked out of the room for an hour because the key/ card stopped working. We had to wait outside the room for the one(only) employee to help us and get to bottom of why the key/card stopped working, the employee tried to help and was nice, he had to call management. Then a man showed up to replace the battery in the lock mechanism. Very inconvenient for us overall. We would probably not stay here again. We had never been to Mammoth before and this stay kind of ruined it for us.

Best BW ever I have ever been to. Renovated facilities and well- located.

The breakfast buffet was good and the pool/spa were also good.

Clean, ready made breakfast included omelettes, and pancakes.

Close proximity to the lifts and shops... at Main Riad is just awesome.

The front desk guy named Carlos needs another job or customer service skills! Called to let them know we where close by and he said we had no reservation after giving him all the info he asked for. I had a tired toddler that was tired and we had to drive else where to find another hotel. When I called Orbitz they said there was a mistake and called the hotel at this time Carlos was being rude to the nice Orbit man. They charged me for the room and refused to give me a refund.

There was a sheet of ice at the entrance and no sign of any effort at mitigation. They make snow melt products, the staff did not even acknowledge there was a problem.

Great hotel, recently renovated and well managed. Breakfast was very complete.

Fantastic stay with excellent breakfast and brand new rooms highly recommend it to everyone

Hotel is really nice with friendly staff and great services..address is tricky

Had trouble finding it. The photos make it appear to be located in a forest area, in reality tucked behind an ugly gas station. Awful views from all rooms. I was glad we were only there for a short time.

Main Street Mammoth Lakes CA

Hotel highlights

  • Close to Mammoth Mountain Ski Resort
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool and indoor pool

Empeiria High Sierra Hotel is a short stroll from Mammoth Hospital and Mammoth Lakes Welcome Center. This 73-room hotel has a restaurant along with conveniences like an outdoor pool and an indoor pool.


Dining

This hotel has a restaurant that's perfect for a leisurely bite to eat.


Rooms

All 73 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free long-distance calls, free local calls, and safes are also standard. Change of towels is available on request.


Property features

Empeiria High Sierra Hotel features an indoor pool, an outdoor pool, and a fitness center. You can take advantage of onsite parking for a fee, along with a free ski shuttle. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Other amenities at this ski hotel include a spa tub, free WiFi in public areas, and a meeting room.

Room options

King room with bunk bed-larger room-top floor-shower only

1 King Bed | Sleeps 4

Standard king on second floor

1 King Bed | Sleeps 3

King suite-separate living area-shower only-partial mountain view-larger room

1 King Bed | Sleeps 3

King, top floor, shower only, larger room with view

1 King Bed | Sleeps 3

Guest reviews for Empeiria High Sierra Hotel

Everyone (20) Couples (7) Business (1) Family (22) Friends (5) Other (3)
5
Family with small children Family

Very close to the Village, gas station. Loved my stay!

By on Mar 15, 2021

Review comment responded on Mar 16, 2021

Thank you for the excellent review of your stay at the Empeiria High Sierra Hotel. We appreciate you pointing out our convenient location. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience! Thank you, Emily Cooley, Sales Manager

5
Everyone

By on Feb 9, 2021

Review comment responded on Feb 20, 2021

Thank you for rating your stay at Empeiria High Sierra Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Thank you, Emily Cooley, Sales Manager

5
Family

Spacious room,clean,no carpet. Modern style. Only one person by check in,no greeting, rushing,no explanation.

By on Feb 8, 2021

Review comment responded on Feb 10, 2021

We are pleased you had a great stay at Empeiria High Sierra Hotel. We appreciate you letting fellow travelers know how much you enjoyed your time here, and also for mentioning your spacious and clean accommodation! It was a pleasure having you as our guest, and we hope to see you again very soon. Thank you, Emily Cooley Sales Manager

5
Partner Couples

This was a very well maintained hotel with very nice rooms. I will stay here again.

By on Feb 6, 2021

Review comment responded on Feb 8, 2021

We appreciate you taking the time to post your review. Nothing is more important than your satisfaction, so we are delighted you enjoyed our well-kept property and excellent accommodations. All of us at Empeiria High Sierra Hotel look forward to having you stay with us again. Thank you, Emily Cooley, Sales Manager

2
Family

The heating unit in the room was absolutely terrible! It was blowing forcefully out into the room, unable to control or divert. It was either way too warm or we had to shut it off to lower the temp, no proper adjustment! It was a drag all night - too warm or too cold! We were locked out of the room for an hour because the key/ card stopped working. We had to wait outside the room for the one(only) employee to help us and get to bottom of why the key/card stopped working, the employee tried to help and was nice, he had to call management. Then a man showed up to replace the battery in the lock mechanism. Very inconvenient for us overall. We would probably not stay here again. We had never been to Mammoth before and this stay kind of ruined it for us.

By , from Fallbrook on Nov 30, 2020

Review comment responded on Dec 1, 2020

Tom, thank you for posting a review of your recent stay. We are genuinely sorry for the issues you had in your room and for the inconvenience caused. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. Your comments will be shared with our team, and we will take the appropriate steps to prevent these issues from happening again. We encourage you to try us again in the near future. We are confident you will enjoy the exceptional stay you deserve. Thank you, Emily Cooley, Sales Manager

5
Family

Best BW ever I have ever been to. Renovated facilities and well- located.

By , from Fullerton, CA on Oct 20, 2020

Review comment responded on Oct 21, 2020

Thank you for your excellent feedback regarding your stay at the Best Western Premier High Sierra Hotel. We appreciate you letting fellow travelers know how much you enjoyed your time here, especially our convenient location. Thank you also for mentioning our newly remodeled accommodations - it's great to know our guests love our new look! It was a pleasure having you, and we hope to see you again very soon. Thank you, Emily Cooley, Sales Manager

5
Everyone

By on Jul 12, 2020

Review comment responded on Jul 13, 2020

It was a pleasure having you as our guest at Best Western Premier High Sierra Hotel. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Thank you, Emily Cooley, Sales Manager

4
Family

The breakfast buffet was good and the pool/spa were also good.

By on Mar 4, 2020

Review comment responded on Mar 5, 2020

Thank you for the lovely review of the Best Western Premier High Sierra Hotel. Our hot breakfast buffet and the pool area are popular with our guests, and we are happy to know that it added to the enjoyment of your stay. We appreciate your feedback and look forward to hosting you again the next time you are in the area! Thank you, Emily Cooley, Sales Manager

5
Everyone

Clean, ready made breakfast included omelettes, and pancakes.

By on Feb 4, 2020

Review comment responded on Feb 4, 2020

Thank you for posting a review of your recent stay at the Best Western Premier High Sierra Hotel. We are glad you enjoyed everything while you were here, including our delicious breakfast. It was our pleasure hosting you, and we look forward to the opportunity of welcoming you back. Thank you, Emily Cooley, Sales Manager

5
Family

Close proximity to the lifts and shops... at Main Riad is just awesome.

By , from Culver City on Dec 26, 2019

Review comment responded on Dec 27, 2019

Marc, thank you for the kind review. We are pleased everything went great for you during your visit and that our convenient location made it even better. It was our pleasure hosting you, and we look forward to your next stay at Best Western Premier High Sierra Hotel. Thank you, Emily Cooley, Sales Manager

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