Pirates Village3.0 out of 5.0
Recent guest reviews
Pirates Village was a great holiday. Really good for the kids. They had amazing staff who really appeared to enjoy working there and nothing was too much effort for them. The entertainment was excellent for adults and kids. There was a good choice of food and the pools and chutes were great for kids of all ages. all in all a very good holiday.
Just got back from a week at pirates village with my mum and two kids (3 and 5) The kids had an absolute ball; during the day they played in the pools and went to the kids club most afternoons to chill out with a film while the adults had a chance to relax. The entertainment around the pool (pirate takeover) was brilliant for all ages and the evening entertainment was fun although for us it started a bit late (8pm mini disco) so we didn't see much of the more adult shows! The food was good, there was a wide variety of hot food and salads and the meat cooked to order was amazing!! The kids buffet was a little bit random and my kids ended up eating a lot of chips and bread but they made up for it with ice creams and slushies! My only real fault was the accommodation, it was a bit tired and even with the door closed it was very noisy in the evenings. We only left the resort once to go to the local beach which was nice for the kids. Overall a fabulous holiday and would definitely return, the staff were all so helpful, it felt like a warm friendly family!!
Our second visit to Pirates Village, theres no other place like it, from reception to housekeeping to kitchen to bar staff to entertainment team to management - the staff are truly amazing and always smiling ,such a happy happy place, my kids absolutely adore it there. we stayed for half term halloween week and every staff member was in costume and in halloween spirit. the pool was turned blood red for the halloween celebrations absolutely spell binding. Excellent food choices, drinks choices and snacks on all inclusive, rooms cleaned daily . Ace kids club, totally secure with wonderful staff. I could spend a month here and never be bored as theres always something going on. Any problems any guests had were quickly resolved and dealt with by the wonderful Mo in customer services, this lady works tirelessly every day to ensure every guest young and old has a great time.Lovely lady and a credit to the hotel. See you next year everyone :-)
Fantastic hotel. Great helpful staff. Great food, great location. Spent a week here the weather was great the whole time. Would definitely recommend it, especially for young families. Mo is superb and so so helpful.
Pirates Village was actually breathe-taking when we pulled up outside. It is an amazing looking frontage. Inside, in the public areas I was impressed too - very, very clean and well laid out. We arrived at dinner time so went straight to our room, dropped our suitcases and went down to get some food. The selection was vast - literally something for everyone - all hot and presented well. We then went for a walk down to the beach area - we have visited Santa Ponsa previously (12 years ago) so we wanted to see if anything had changed - it was still wonderful with a great beach. Anyway, when we returned to the hotel, the evenings entertainment was in full swing and we were all tired from our day travelling; we retired to our room. This is where our opinion changed! The room, although light and airy was not well thought out. The bedroom was at the back which was away from the noise of the entertainment so we put our children in there however the "put-up" bed in the kitchen was very old and creaky so we just pulled the mattresses on the floor - however this proved to be no more comfortable. As for the bedroom being quiet, we were quite wrong - a large collection of noisy, wild children spent most of the night until midnight running up and down the corridors shouting and screaming while their parents enjoyed the all inclusive alcohol. During the day Pirates Village was fantastic, the staff were wonderful, the catering super and plentiful and the entertainment staff, although our children did not take part, clearly worked really hard to make the holiday memorable for all the children. At night though, the entertainment went on too late for us - our holiday was for us to be a family together and we wanted to spend great days together which meant that although we were not going to bed early we were not sitting drinking and allowing our children to run feral annoying everyone else. The lateness of the nights entertainment was my only grumble about Pirates Village.
My husband and I and our 2 daughters age 3 and 5 had an amazing holiday here at pirates village! The entertainment staff could not do more, they are the most hardworking, talented and loveliest team. We can't fault them,they continuously go above and beyond, as do all of the staff from reception and bar and restaurant and kitchen to the maids and cleaners who never seem to stop! We can't wait to go back there and enjoy another experience with pirates village we feel lucky to have discovered it as its AMAZING
Fabulous break for families. Great hotel, lovely pools although rather cold. Staff nice, kids club ok but not sure they really got to know my kids. Water fight guy great fun. Elvira on desk brilliant (green glasses), v helpful and helped us to book high ropes at Jungle Parc up the road and snokelling at ZoeA. Food great although we mainly self catered, supermarket next door. Kids disco good, pirate show good but quite incomprehensible! Beach 5-10 min walk. Would recommend to all families.
After reading reviews we went in September thinking it wouldn't be as busy, on arrival the hotel looks amazing the rooms are clean the staff are lovely, evening entertainment is good and the food was good. fantastic hotel just needs more space , Santa ponsa is a lovely place to visit. My downsides are the rooms only have 1 wardrobe not enough for a family of 5 most of our stuff had to stay in suitcases, the pools are amazing and they have a lifeguard, they only problem being there is not a lot of space around the pool area making it difficult to even walk through never mind get a sun bed unless you put a towel out at 5am like most of guest do, so most days we sat on chairs at bar or went to the lovely beach. The hotel has a kids club the staff are brilliant with the children and it is very secure and safe for young children although did not use due to my little boys Aspergers condition, but they could do with a little park with a swing and things it's just all about the pool area that has no where near enough space around it. Overall pirates village is a good family place that needs to downsize on guests or make more space. would I go again possibly but would have be October it may be less packed then.
We stayed at the pirate village hotel for a week and it was amazing. The entire week was brilliant the staff are so friendly. The entertainment staff were brilliant with my children even when not working. The food here was brilliant and if you couldnt find what you wanted there you wouldnt find it anywhere they did so many dishes each meal. We went all inclusive which we thought was best with a young family as they could help themselves to as many different drinks and ice creams they wanted. The selection of adult drinks was good to. We stayed in a superior apartment which was plenty of space for 5 of us there is a pull out double sofa bed or 2 single plus a camping bed in dining/kitchen area and in the bedroom was 2 twin beds. They met all needs perfectly with entertainment even had shows on of a night time different one each night.
Rooms are bad. Rooms are honestly horrible. We got along with the entertainers so well but the room was noisy and that dated that we won't be back till they change and really make an effort to make it better.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 1639 reviews