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NH Ciudad de Mallorca

4.0 out of 5.0

Recent guest reviews

Stayed for 5 nights in this hotel. Clean and spacious room. Big balcony with views to the internal garden/pool area of the hotel. Very good breakfast and food, made friends with the chef and asked for a place to eat a good paella, the next day he prepared one for us!! Very impressed with the service. Easy communication with the center of Palma. Taxi and bus stop just outside the hotel. Would definitely recommend this hotel to everyone. Waiting for my next holidays to visit this place again.

Stayed for 3 nights 20-23 Oct 17. Hotel staff v friendly. Rooms spotless and cleaned daily. Free safety deposit box and air con a bonus. Set back from the marina front but only a short walk away. Advise taking a card off reception to show taxi drivers as some where unsure where it was due to name change. Would gladly stop here again. €10 ride into the old town. All fares are minimum €4.

This was a small, clean, friendly and modern hotel. The breakfast was fantastic and you could have pastries, hams, cheese, eggs, fruit, toast etc. The staff were really helpful and friendly. The bar was reasonably priced. It was a long walk to cathedral and the main city about 45 mins but very pretty. Only 10 mins down the steep hill though to the shopping centre. The rooms were clean and beds made each day. The pool was quite shaded due to the low sun but very relaxing. Would return again but probably would like somewhere closer to the centre

A very nice modern styled hotel 10 minute walk from the Porto Pi shopping centre ,good sized rooms with balcony views vary depending on which side of hotel the room is.Some have pool/garden views others look over the road or neighbouring hotels.Small pool/garden area.basic bar/snack bar with outside seating area.Dining room provides standard breakfast. This hotel is on a hill and access is difficult on foot(steep narrow roads)taxis are cheap enough and the rank is next to the hotel entrance.Also bus runs past hotel. Not really 4* amenities but well maintained and clean.

We stayed in this hotel for four nights and had an overall great experience. The lobby area is modern and the rooms were spacious and clean, having the amenities and towels replaced whenever required. The kitchen/breakfast & dinner staff were friendly and warm. They had a good and fresh variety for breakfast (request for a hot plate of eggs). The dinner menu was good with a few vegetarian options too! The location of the hotel is great as a shopping centre (Porto Pi) is minutes away walking from the hotel and you can also find some local shops or cafes. There was a bus stop right outside (as well as a taxi stand) which takes you to the city center. Would definitely stay again!

My daughter and I stayed at this hotel for a short break. The location was a little out of the main town but this suited us. We caught a cab most nights to the town which the reception staff always organised for us.The staff were very friendly and the service very good.

A late review - we stayed back in May for 4 nights. It was the perfect short break and we thought the hotel was in a nice relaxing spot. We decided to just get a taxi from the airport but on the way back we trotted down to the main road by the harbour and jumped on the no. 1 bus which was easy. Our room was a great size and we had a fabulous view up to Bellver Castle. We didn't pay any extra so felt quite lucky - I could see there may be rooms with not so great views. Everything was clean and we had a fridge which was perfect for chilling drinks. Housekeeping was great and our room was always cleaned while we were out. Our only complaint about the room was the air conditioning... it sounds like a reoccurring theme reading more recent reviews - I'd say to hotel management it's time to invest in a new system. In May it wasn't so bad and we slept with the patio doors open but in mid summer it would be a nightmare. The pool area was leafy and a nice breeze - we found it very relaxing. The pool itself isn't heated but not a problem for us! It was always fairly quiet when we went down so plenty of sun loungers. Breakfast in the hotel was very expensive so we went to the cafe which is literally a 30-second walk where we could get drinks and food for €10-12. Grab a seat outside and pretend you're a local in this suburban neighbourhood! The bus outside is perfect and has you into the centre of Palma in 15 minutes. We always got a taxi home (tip - take the hotel card with you from the front desk with the address on it!).

The Hotel was very reasonably priced when we booked, and for the money I think we got a very deal. The hotel room was very large with twin beds. The bathroom was huge and very clean. The room had black out curtains also which helped when you wanted to sleep in, only shame was the air con in the room was not working. The pool and sun lounger area is not massive but it situated in some pretty gardens. It was great for the 1st couple of days, then unfortunately a stag do turned up! They stated it was cheaper to stay there and get a cab into Magaluf each night rather than stay in the resort itself - shame because the drunkeness and foul language really spoiled a nice relax by the pool. The hotel itself is not located near the centre of Palma and a taxi down to the seafront near to all the bars etc is about 4 euros - but you can walk it easily if you don't mind about 25 - 30 minutes walking in the heat. The hotel is on the top of a steep hill but it does have a bus stop just outside. Overall really nice hotel which if the air con was working would have got a 4/5. Not for people with mobility issues.

me and 2 of my children stayed here for a week. it was a nice hotel, the service was fine, pool ok. and the people were very helpfuld. bus and taxi outside the door. it was very easy to come to palma with bus and taxi,

I went for a long weekend and I thought it was a very average hotel. I found it overpriced for what it was. The room was dirty. The floor was covered in dust. The toilet didn't work properly, I went to the reception in the morning to let them know and it was still not working when we got back at night. I went to the reception again and they told me it couldn't be fixed until the next day because it was a bit late. They gave me a bucket with water so we could use the toilet that night... We had breakfast once at the restaurant and we paid 14€ each... We both thought it was way too pricey for what it was. The hotel was tricky to find, we booked it as NH hotel and it was Hesperia, so we had to drive around for a few minutes before we realised. When I asked where the parking was, I was told the only parking was on the side and there were only about 10 parking spaces. Obviously, a few times we couldn't find a space so we had to leave the car somewhere else. Overall, not a great experience, I wouldn't recommend it.

Francesco Vidal Sureda 24 Palma de Mallorca Mallorca

Hotel highlights

  • Close to Bellver Castle
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Bellver Castle is within a mile (2 km) of NH Ciudad de Mallorca, and other popular attractions like Cathedral of Santa Maria of Palma are within a few miles (5 km). This 4-star hotel has 62 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Centrally located in Palma de Mallorca, the hotel is also a short walk from Mallorca Casino and Porto Pi Centro Comercial.


This hotel is home to a restaurant and a bar/lounge. Start each morning off right with buffet breakfast served for a fee.


NH Ciudad de Mallorca's 62 soundproofed rooms provide balconies, minibars, and safes. Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Phones are also included.

Property features

At NH Ciudad de Mallorca, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include 3 meeting rooms, a business center, and a seasonal outdoor pool.

Room options

Standard Room, View

Full 1 | Twin 2 | Sleeps 2

Standard Triple Room

Full 1 | Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

55% of guests recommend this hotel

Total of 449 reviews