Iberostar Albufera Park4.0 out of 5.0
Recent guest reviews
This is our second time staying here and the kids love it. All the staff is very nice and help you have a lovely stay. Special thanks to Bob, great reception! Loli and Miquel at the restaurant and overall Abraham the director of the hotel. I would definitely recommend this hotel to families with young kids as they have so many activities for them. We also appreciated the little gifts every day.
This is my 5th review about this hotel, so to avoid replications I suggest you read my previous reviews. In summary, we simply love going back. From the chambermaid to the general manger, everyone is excellent. They treat every guest like a VIP. Staff would do their utmost to make your stay a happy and a memorable one. Antonio at the reception is brilliant. He is multilingual with a very positive attitude. Other receptionist are excellent too. Our favourite waitress is Loli. She always smiling and very attentive. The food is freshly cooked in front of you, with a large selection of red meat, chicken, pork, and fish. Of course there are other options for vegetarians available also. Beverages of all colours and taste - if I can use this expression. Different entertainment every night, including for children. Sport activities throughout the day for all ages. The beach is within walking distance from the hotel. Very well maintained. Towels are provided by the hotel. I have nothing negative to say about this hotel. Well done to the management and staff. We are looking forward to going back for our 6th visit.
I am now an Iberostar fan! This was the most amazing holiday and was just exactly what we were looking for as our first family holiday with my 3 year old daughter. The staff were amazing, the place fantastic and evening entertainment wonderful! Enjoyed every minute. Thank you x
Fantastic reception on arrival, enjoyed a glass of cava while we checked in with the very friendly Bob. Our luggage was taken to our room while we went to enjoy lunch,lovely BBQ thanks to Lois we enjoyed our lunch times and evenings eating fillet steak, salmon, tuna and gave in to the odd burger, also a lovely salad bar , stir fried vegetables, lots of choices and lovely desserts too. All of the restaurant staff are very friendly and helpful . The bar staff and waiters work so hard but make it seem effortless and it is so relaxing. The animation staff are brilliant so full of fun and enthusiasm and we enjoyed taking part in lots of activities, my two teenage girls loved the teeny club enjoying lots of activities including horse riding and Zumba on the beach. Everywhere is very clean and well maintained and the management are constantly walking and around making sure everything is of a high standard. Thank you Iberostar for another lovely Holiday, we've only been home for a week and we've just booked for next year 😊what more do I need to say xx
We moved to this hotel and resort after being put in a less than adequate Iberostar at the other end of the Island. It was worth the 100 euro taxi fare to get there! This hotel is your usual Iberostar experience. We had a great room with pool and sea view and the beach was 10mtrs from the complex. The food was themed most days and the food of excellent quality for an all inclusive package. The staff were awesome after hearing of our bad experience and went out of their way to ensure we were happy. Only downside for us, was the amount of young children - we were travelling with 2 x 15+ age girls. Too many kids for them even. Would recommend for families with young children not older. However, couldn't fault facilities, food or staff (as we are very fussy)!! But next year, we will be going for an Iberostar which is 16 plus.
The hotel is very good, just 10 mts from the beach. Food is great when compared with Riu (Boavista) ou Be Live (Saidia) People are great. Everyone says 'Hola!' and there are always asking you if you need anything else and if everything is OK. My daughter wanted one kind of chocolate topping for her ice cream that was not available in one specific restaurant and Jessica got someone to get it! Same situation, other day... same solution I think from someone name Jaen(?). Either way, I don't like all-inclusives that much, but this one ir worth it. My daughter wants to go back because of Jessica.
Stayed at the resort for 1 week from 25/8 - 1/09/17 in a Junior Suite Prestige. Impressive resort and in a perfect seafront location. The Star Prestige element of the holiday included adult only access to a privileged rooftop sunbathing area with small plunge pool and balanese beds and access to cold soft drinks and wine/beer which was self service. The rooms were all the same design as the family suites with the exception of different coloured bedding and a side sea view. We stayed in Room 4317 which also had a large walk in double shower. Some of the star prestige inclusions as highlighted on the Iberostar website were slightly misleading as in terms of free mini bar. This was free on one occasion only as confirmed by the reception staff. There was no choice of pillow, only bolster pillows and not the standard ones we are all used to. Didn't see sight of a welcome gift either but on the whole the experience was good and would recommend for families and not couples only as lots of children as you would expect in a resort like this. The nightly entertainment started with kids mini disco around 8.15pm and the main show started around 9.30pm and this was varied with singing acts and a rock band so on the whole was ok. The staff work hard and are always friendly and sociable which adds to the whole holiday experience.There is a supermarket within 2-3 mins walk from the hotel which is rather handy. The maid service was spot on and towels were changed twice daily and the rooms were spotless. There was also a mini kettle for making tea for those that do not use the Nespresso Coffee machine. The journey by private taxi to the hotel from Palma Airport took around 50 mins. Just make sure you are aware of the star prestige services on the website because they tried to charge us on check out for late check out even though this is listed as Free. On the whole had a fab holiday and would highly recommend this hotel.
This was our second visit to this hotel and it was just as good, if not better, than we had remembered it. The staff are all extremely friendly and hard working, making sure every aspect of the holiday is wonderful. From the pool areas, and restaurants, to kids club and evening entertainment, the hotel is extremely well managed. Alvaro, and the other management team at the hotel, work tirelessly to ensure that guests have the perfect holiday. Alvaro was always on hand to answer any questions and made us feel very welcome. The grounds are well kept and tidy, there is always a groundsman to ensure that! and the rooms, and all areas of the hotel are spotlessly clean. The facilities are wonderful with a choice of restaurants and pools. The service was excellent throughout our two weeks. We thought that the entertainment couldn't get better last year but this year we noticed more daytime shows and poolside singers late afternoon which was a nice touch. Also the food was fantastic a year ago but the desserts have got even better, the range of cakes on offer this year was impressive and they were all delicious! The other dining option this year in the playa side was also a nice touch. The entertainment is excellent, with a different show every evening. The professional singers and dancers are amazing. There is a choice of evening entertainment, so something for all ages and the children's club and shows are outstanding. Christina (rainbow!) in the kids club was particularly welcoming and great with the children. The children and grandparents alike had a thoroughly enjoyable holiday and with 5 pools to choose from we were spoilt for choice! This is one of the best hotels we have stayed in and we would love to return to it again.
We've just returned from the most fabulous 2 weeks holiday at this hotel!! The rooms, food and staff were amazing and very welcoming. We never had a problem getting a sunbed by the pool even though we were staying at the hight of the season. This is the second year we have stayed here and we have never come across any reason to complain and everybody we had the pleasure of meeting all had the same opinion as us. We would definitely come back next year and have no problem recommending it to other families!!
We came here as a family with 2 kids 4 and 6 years of age and we had a blast! The hotel is very good, plenty to do, kids club and the staff is just OUT OF THIS WORLD!!!! Extremely nice and really out there for you! We loved it! The only tip for the hotel is, please improve the pillows!!!! They are not very good.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 761 reviews