Hotel THB Sur Mallorca4.0 out of 5.0
Recent guest reviews
Some of the staff were friendly some not. The hotel itself cannot be categorize as 4 star Hotel. Aside from the bar and animation, it will be boring to stay there the whole day if weather is bad. The neighborhood especially the pier in th center was amazing. The water is clear and all in all the surrounding is worth for a holiday.
Great location and a comfortable hotel. We were all-inclusive which was good value for money. Food was tasty and always plenty of options. Staff were all very friendly apart from one of the barmen who seemed to look down on AI clients! Would stay here again though.
We arrived about 2015 and were checked in very quickly,by Pedro.I had requested a double bed as partner 6ft 6" and a lovely view if poss.He said he had a beautiful room for us and he did not disappoint.Views over sea...stunning.Thank you.We were still in time for supper and welcomed,altho 2045...by a smiling Deborah....A big shout out to Deborah,Anna and Njalie....who every time...we ate always smiled; chatted and were very helpful,altho very busy.Could give superior hotel staff a run for their money.First time ...all -inclusive,and I am a fussy eater...so was concerned,but food cooked to high standard.Plenty fruit.Only gripe,if all inclusive,had to chase someone to get wine for meal,never asked once!!But...it was always attended to quickly.They do not have enough staff to clear away dishes,so sometimes took ourselves to avoid eating with other courses still on table.Not down to staff....just not enough of them..That did annoy me tho.Had to send for Doctor at one point and the reception staff had him visit within twenty minutes....Pool never too busy and altho mainly Germans in hotel....no early putting of towels down....I enjoyed the mix of cultures and people I met were lovely and made a couple of good friends...hope we stay in touch
We went for 5 days in September the views from the swimming pool and balcony were amazing The staff each and everyone of them worked hard and were very welcoming nothing was too much trouble...keep up the good work The evening entertainment was good ranged from a karaoke night to an Adele tribute and we enjoyed every evening The walk down to the beautiful white sandy beach is well worth it we spent 1 day on the beach 18euros for the sun beds We enjoyed every meal we had at the hotel there was always something that we liked and the cava at breakfast was a definite bonus. All in all for a quiet relaxing holiday we think it was fantastic value for money and we enjoyed every minute and look forward to returning in the future.
Stayed here as part of a cycle tour with Eurobikes. Our room was on the 10th floor with partial sea views. Good room, good food in restaurant. Busy, but service friendly. Very busy with mostly German tourists.
I stayed for 11 nights in September and it was a wonderful time! My feelings are based mostly of the fact that I have a room on the last, 10th floor with the best sea view ever!!! The room itself is standard with nice, comfy mattresses extra pillows, blankets, air conditioned, with safety box, TV with mostly Spanish and German channels (I didn't care cos don't watch TV on holiday), small fridge. The bathroom was small but good enough, was clean with nice toiletries, inc eau de toilette ;-) All together it was typically decorated hotel room, nothing exceptional but I didn't get to Mallorca to spend time in the room! My stay was based on half-board. The food was very good! It's true that breakfast is almost the same every day, but it's a huge selection on food (cheese, ham, eggs, cereals, gluten free, pastries, fruits, warm and cold dishes) to choose so you don't need to eat the same every day. And lets be honest, who's eating everyday different breakfast? And as for 4* hotel there was also sparking wine for a breakfast:-) The dinner was absolutely fantastic! Always freshly grilled fish or sea food and different king s of meat. The best duck in oranges I have ever eaten!!! Some local recipes from which the fish with almonds and plum souse was just sensational! You need a lots of bad will or be extremely posh to complain about the food! Also very tasty desserts inc ice creams and fresh fruits! The whole staff is very friendly, nice and helping, from reception and waiters to room cleaners. There was some entertainment every night. Location is very good, directly on the sea shore with a short walk to sandy beaches if you prefer beach to the swimming pool, The guests are mostly Germans with some mix of other nationalities. Overall it was one of the best holiday experiences I had so far and I strongly recommend this hotel!!!!! 4* well deserved!!!
Myself and two friends got late deal to this hotel we were in room 706 fantastic view overlooking the pool and sea the room was rather on small size for 3 of us but no complaints pool area was good no trouble getting sun beds food was okay staff were lovely entertainment okay Cuban night very good nice walks from hotel to beach which took about 25 minutes all in all a lovely chilled out week for a good price
HOTEL AND LOCATION We have stayed for 6 days in room 311. All rooms have got sea view. 1.5km from hotel are sand beaches or you can just relax by the peaceful and very clean pool. Room was cosy and inviting. Bed was made from two singles and we also had small tv in there(programms in diffrent languages) Some everyday essentials found in bathroom like body lotion, shower gel etc. ALL INCLUSIVE Selection of food similar to other 4star hotels. We enjoyed most the mexican and chinesee nights. Deserts also not to bad, selection of fruits, cakes and jogurts. I found pretty strange that coffe and tea was only available for breakfast so you cannot have a desert with freshly made coffe at night time. You could also eat by swimming pool breakfast and lunch but we have never used so cannot say much about it. BAR by the swimming pool pretty good. Drinks strong compare to other hotels which serve very 'watery' alkohol. Good selection of coctails, tea and coffe. STAFF always running around and working hard except one barman Gaston who we have found very rude and heard lots of complains from other guests. He was very loud and out of order we have heard stuff like: 'I only have got two eyes I do not know who was first?' or 'You need to decide what you want.' Very often he was making mistakes with orders and then instead of apologizing blaming the customer! We have felt very uncomfortable around him due to his attitude. Staff in reception friendly and very helpful so was staff from dinning room big thank you to Ana who is just gorgeous and made brilliant atmosphere in hotel! CHECK OUT We could not pay for late check out as hotel was fully booked but we were offered room to shower just before our very late flight and we could still use all inclusive facilities till the moment we have left! INTERNET not very offten you find such a good internet connection in hotel. Only ENTERTEINMENT notice by us was at 9:30pm show (1-2h).There was many activities on notice board zumba or water gym but never seen any of them? We did not notice any animation team but I do not think anyone was bothered. Other activities: you could borrow bikes from the hotel which was 9 euro per a day or go play tennis which was free. Most of the guest from germany. We did enjoy our holiday a lot If you looking for quiet and relaxing time this hotel is for you. Big thank you to the staff making us feel welcome during this stay!
If you love to lay on the beach and you are looking for a comfortable accommodation near the best beach of Mallorca (Es Trenc) this Hotel is for you. It is a 4 star Hotel with a 25m swimming pool on the sea. The Hotel doesn't have a sand beach but its access to the sea in on a reef with an easy access ladder on the rocks. The beautiful sand beach "Es Trenc" Is 1.5 Km far easily accessible with the car (but it is possible to rent a bike from the Hotel) If you rent a car for exploring Mallorca you can easily park your car close to the Hotel (for free). The appearance of the Hotel from outside isn't very attractive, it's a big building totally out of context with the environment) but it offers an astonishing view from quite all the rooms (and as you are inside, you can't see the Hotel itself...;-). The rooms aren't that big but they are clean and provided with everything you need: safe, hair drier, frigobar and a very useful balcony. The deckchair in the pool area are clean and free of charge. The restaurant isn't an "A la carte" restaurant but the quality is good and you can find easily food that matches your taste. The staff is very kind with the customers. Good price/quality ratio !
I went with my 11 year old child. On first impressions looked nice. The pool area was a bit small. Despite the full timetable for activities, I only saw 2 for the week. If your going with children, doesn't really cater for them. The staff were ok... on the last two nights they were more friendly and helpful. The hotel is a little dated and could be so much better. It's ok if you want a relaxing holiday by the pool. The pool didn't appear that clean. The food was nice but if your going all inclusive not much variety. There was a hairdryer and bathroom well equipped. The balcony wasn't that clean. Preferably stay above first floor as you can see the roof. I wouldn't visit again with children. If your looking for a couple of nights stay and don't mind doing nothing but stay by the pool. Sun beds were available everyday. Not very busy by the pool until 4/5pm. The bar closes at 12am, then most people have gone to bed by then. All inclusive you pay for drinks after 11pm till 12am. The bar across hotel is nice but didn't get chance to sample the food as the kitchen appeared always closed. Our room was a sea view. Room was a bit small. Hotel could have been bit more interactive and livelier.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Hotel THB Sur Mallorca is located within a mile (2 km) of Centro de Visitantes Ses Salines and Centro de Visitantes del Parque Nacional de Cabrera. This 198-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's on the waterfront and also near Es Trenc Beach and cala Galiota.
Sit down for a leisurely bite to eat at the onsite buffet restaurant, or enjoy a drink at the bar/lounge. Start your day off with breakfast, available for a fee.
All 198 air-conditioned rooms feature balconies, refrigerators, and safes. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Phones and desks are other standard amenities.
At Hotel THB Sur Mallorca, guests enjoy an outdoor pool, a children's pool, and outdoor tennis courts. There's free parking and an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a meeting room, and a terrace.
Reviews from Trip Advisor
71.0% of guests recommend this hotelTotal of 697 reviews