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Universal Hotel Romantica

Property class: 4

Choose dates to view prices

Photo gallery for Universal Hotel Romantica

A poolside area with lounge chairs and umbrellas, overlooking a pool and the ocean.
A sunlit outdoor seating area with wicker furniture and a view of the ocean.
A buffet with various food items and a toaster.
A bar area with a view of the beach, bar stools, hanging wine glasses, and a bartender.
A hotel with a rooftop pool, multiple balconies, and a view of the sea.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Carrer Caravel la, 4, Colonia de Sant Jordi, Ses Salines, Mallorca, 7638
  • Place, Bassa Cabots
    ‪3 min walk‬
  • Place, Platja d'es Coto
    ‪3 min walk‬
  • Place, Playa d'es Port
    ‪19 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪42 min drive‬

Room options

View all photos for Standard Double Room, Balcony

A hotel room with a bed, a desk, a chair, a TV, and a balcony with curtains.

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Balcony (2 adults and 1 child)

A hotel room with a bed, a desk, a chair, a TV, and a balcony with curtains.

Standard Double Room, Balcony (2 adults and 1 child)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony, Sea View

A hotel room with a balcony, a bed with white linens, and a view of the sea and buildings.

Double Room, Balcony, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Balcony, Sea View

A hotel room with a balcony, a bed, a sofa, a desk, and a chair.

Family Room, Balcony, Sea View

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Double Room, Balcony, Sea View (2 adults and 1 child)

A hotel room with a balcony, a bed with white linens, and a view of the sea and buildings.

Standard Double Room, Balcony, Sea View (2 adults and 1 child)

  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony, Sea View (High Floor)

A hotel room with a balcony, a bed with white linens, and a view of the sea and buildings.

Double Room, Balcony, Sea View (High Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Balcony

A hotel room with a large bed, a sofa, a nightstand, and a view of the outdoors.

Family Room, Balcony

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Suite, Balcony, Sea View (2 Adults + 1 Child)

A balcony with a table and chairs, a lounge chair, and a view of the sea.

Standard Suite, Balcony, Sea View (2 Adults + 1 Child)

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Suite, Balcony, Sea View

A balcony with a table and chairs, a lounge chair, and a view of the sea.

Standard Suite, Balcony, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Suite, Balcony, Sea View (3 Adults + 1 Child)

A balcony with a table and chairs, a lounge chair, and a view of the sea.

Standard Suite, Balcony, Sea View (3 Adults + 1 Child)

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

DOUBLE TWO BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE WITH BALCONY

  • Sleeps 4
  • Free WiFi

DOUBLE SEA VIEW WITH BALCONY

  • Sleeps 4
  • Free WiFi

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About the neighborhood

Colonia Sant Jordi

Universal Hotel Romantica places you next to Bassa Cabots and within a 10-minute walk of Platja d'es Coto. This 245-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Bassa Cabots - 3 min walk - 0.2 miles
  • Platja d'es Coto - 3 min walk - 0.2 miles
  • Playa D'es Moli de S'Estany - 5 min walk - 0.3 miles
  • Playa d'es Port - 19 min walk - 1.0 mile
  • Es Trenc Beach - 16 min drive - 5.5 miles

Getting around

  • Palma de Mallorca Airport (PMI) - 49 min drive

Restaurants

  • ‪Tambucho - ‬18 min walk
  • ‪Auba Café - ‬17 min walk
  • Cassai
  • ‪Balco de Cabrera - ‬19 min drive
  • ‪Port Blau - ‬17 min walk

About this property

Universal Hotel Romantica

Guests staying at Universal Hotel Romantica enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. There's free offsite parking, and an airport shuttle (available 24 hours) for EUR 28.20 per person roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include an outdoor tennis court, a free kid's club, and a meeting room.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Furnished balconies, refrigerators, and espresso makers are also available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Outdoor tennis court
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 28.20 per person (roundtrip)
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Hotel Romantica Ses Salines
Romantica Ses Salines
Universal Hotel Romantica Ses Salines
Universal Hotel Romantica
Universal Romantica Ses Salines
Universal Romantica
Hotel Romantica
Universal Romantica
Universal Hotel Romantica Hotel
Universal Hotel Romantica Ses Salines
Universal Hotel Romantica Hotel Ses Salines

Frequently asked questions

Will I find all-inclusive options at Universal Hotel Romantica?

Universal Hotel Romantica has all inclusive rates that come with all meals and onsite activities included.

Is a free cancellation option available at Universal Hotel Romantica?

Universal Hotel Romantica provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do near Universal Hotel Romantica?

Located steps from Bassa Cabots, this hotel is in Ses Salines, and within a 10-minute walk of Platja d'es Coto and Playa D'es Moli de S'Estany. You'll also find Playa d'es Port and Centro de Visitantes Ses Salines less than a mile away.

Will I be able to park at Universal Hotel Romantica?

No, there isn't parking at the hotel but you'll find free parking.

Does Universal Hotel Romantica have a casino at the property?

No, Universal Hotel Romantica doesn't have a casino.

Will I find an indoor pool at Universal Hotel Romantica?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Universal Hotel Romantica good for couples?

This waterfront hotel offers plenty of amenities for couples including a restaurant, 2 outdoor pools, and a poolside bar.

Are there hot tubs at Universal Hotel Romantica?

No, this hotel doesn't have a spa tub.

Does Universal Hotel Romantica have a restaurant with a breakfast menu?

Yes, Universal Hotel Romantica serves breakfast for a surcharge from its restaurant.

Will Universal Hotel Romantica allow pets to stay for free?

No, pets aren't allowed at Universal Hotel Romantica.

Are there connecting rooms at Universal Hotel Romantica?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Universal Hotel Romantica?

The closest major airport to Universal Hotel Romantica is Palma de Mallorca Airport (PMI), which is 29.3 mi away (49 minutes by car).

Can I book a room with a balcony at Universal Hotel Romantica?

Yes, every guestroom at Universal Hotel Romantica comes with a furnished balcony and some offer sea and city views.

Universal Hotel Romantica Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 90 out of 287 reviews
Rating 8 - Good. 122 out of 287 reviews
Rating 6 - Okay. 56 out of 287 reviews
Rating 4 - Poor. 14 out of 287 reviews
Rating 2 - Terrible. 5 out of 287 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice straff both in the hotell and restaurant. Magic seaview!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ariana

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay!
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Lina

Liked: Staff & service, property conditions & facilities
Internet wasn’t great, didn’t work all the time. staff was very friendly and kind. Hotel smelled like sewage the second day, even in the rooms which was unfortunate, there is also no parking, you have to find parking on the street which can be quite difficult when you have a rental car. Would I go back I would say no, was it terrible no, but not what I expected when I booked it.
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Chee

Liked: Cleanliness
The room was extremely hot. It was heated to 28 degC with no ability to change the temperature as this was centrally controlled. The only way to cool the room was to open the doors but was warned of mosquitoes. With the door closed the room remains at 26-27 degC
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
I had a problem with the room I booked and after waiting 2hrs for a solution, they ugrated me to a suite with a sea view. Very happy with the room accommodation. I'm dissatisfied with the WiFi conditions. I had a business meeting I had to attend between 11.30-13.00 and checkout is at 12pm. I left the room on time but the WiFi cuts off the moment you're checking out. You had to pay to extend the checkout even if you want to just use their WiFi at the cafe
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Oliver

Liked: Cleanliness, property conditions & facilities, room comfort
The view from the sea view rooms were great, friendly staff. Restaurant staff were very slow to clear tables.
Stayed 5 nights in May 2025
Verified review

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Execllent

Amazing people. Very good service- all good!
Stayed 14 nights in Jul 2025
Verified review

6/10 Okay

Julie

Liked: Cleanliness
After spending 7 nights in Mallorca, staying at 4 different 4 star hotels all over the island, I am giving this honest review whilst comparing the standards of all 4 of the hotels that we stayed in. Unfortunately I have to rate this hotel at the bottom of that list of 4 for the following reasons. The first is the lack of parking. There is no car park and very limited street parking. We had to drive around the town twice before finally finding a space which was not even very close to the hotel. Next was reception. We were told on check-in that the sky bar was closed but we could go and take photos if we wanted. The sky bar was one of the main reasons I booked this hotel and so this news came as a massive disappointment. However, the information was misleading because it turned out it was open later that evening and the next evening. Also, we booked a Suite which had a coffee maker and we were provided with 2 coffee pods
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay in Ses Salines

Enjoyable stay. The weather was wonderful. The staff was very friendly and accommodating. The restaurant meals were delicious with plenty of choices. The room was nice and clean (w/balcony, nice!) Not far from Saint Jordi, good walk on the boardwalk. Beaches abound!
Stayed 4 nights in Jun 2024
Verified review

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are inconsiderate. DO NOT GO HERE
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food. Poor WIFI in room. Excellent elsewhere.
Stayed 6 nights in May 2024
Verified review

8/10 Good

Phebean

All
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

paolo

Liked: Cleanliness, amenities
The place in close to very nice beaches and to a calm small nice village. The hotel is clean and the food is good. The hotel is just a little bit updated but I can see they are renewing some parts. The employees are very professional and nice with the customers. It absolutely worths the money
Stayed 8 nights in Aug 2023
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good. Over looking the sea, nice and easy stroll to the beach. Room was simple, clean and comfortable. Food was good and varied Staff were excellent - especially reception staff Tessy and the gentleman from Argentina who studied in Germany. Fantastic customer service from both
Stayed 5 nights in May 2023
Verified review

8/10 Good

Alessandro

Liked: Property conditions & facilities
Ok
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
The service is poor and slow. Would not recommend this hotel to anyone.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

charlotte

Liked: Staff & service
Disliked: Cleanliness, room comfort

sorry

We never really made it to like this hotel. I feel bad, because I know that all the staff did all they had, and the hotel is new or renovated, but so many people for such a small place, people putting their beach towel and no one is checking if its there the whole day without being used on the sunbed (towls that a 4 start hotel can't deposite you for free but you have to pay), then there is the pool, it was dirty and so warm and the color makes it probably look even more dirty, then you have to pay for the sunbeds at the ocean. always a huge line to wait with the elevator, waiting and waiting because only 2 of them. as I first said, I'm sorry because it is not a bad place, it just didnt work for us, too small and too many people.
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Beautiful town and area, awful service and hotel

Clean hotel in lovely location and view of the sea. Shame it was such an outdated and unkept hotel including rooms and lift. Bathroom was very marked up. No fan to extract the steam from it. Way too hot in the evening as the air con stopped working. Cleaners disturbed us and woke us up early both mornings for room service,despite the sign up the second time, and despite asking the second cleaner who'd knocked 30 minutes later to come back that afternoon in spanish she ignored us and proceeded to walk into our room while we're both in bed undressed, very inappropriate and then left our door open when she left. Could hear everything from other rooms at night including going to the toilet and no noise cancellation. Cleaners also dragged furniture round at 8am in the morning while cleaning making lots of noise. When we told reception about this she just said she understood and moved on without apology or any customer service. Pool is too busy to get a sunbed plus you have to pay to hire them and the towels (both pay a fee and provide a deposit on top which makes no sense). There were a lot of nicer hotels in the area so Id stay elsewhere unless youre looking for outdated, to not sleep and to experience rude cleaners and staff. Also 1 single beds provided with no double despite booking a double. Breakfast was ok.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Marcel

Liked: Cleanliness
umgebung lässt zu wünschen übrig vielleicht wegen der jahreszeit
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Manar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich hatte einen wirklich tollen Aufenthalt in diesem Hotel! Alles war sehr sauber und gepflegt, man hat sich sofort wohlgefühlt. Das Personal war freundlich und aufmerksam, und die Atmosphäre insgesamt einfach super angenehm. Mir hat es richtig gut gefallen, ich komme auf jeden Fall sehr gerne wieder!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Katja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer mit Meerblick sehr schön. Wer Ruhe sucht ist dort im Ort genau richtig.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leckeres Frühstücksbuffet, sehr groß, Omelettbar mit Köchin. Getränke waren nicht so Lecker, Kaffeemaschine mit Instant Kaffee und Milchpulver, Säfte schmecken sehr künstlich
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Christin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr modernes Hotel für Familien oder Paare. Leider gibt es erst ab 13 Uhr Mittag oder Snacks was für Kinder sehr spät ist und im März leider nichts naheliegend offen hat. Mietwagen ist definitiv sinnvoll.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer war wie beschrieben. Sehr freundliches und hilfsbereites Personal. Wir hatten Halbpension. Große Speisenauswahl. Das Buffet wurde immer wieder nachgefüllt.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Mélanie

Liked: Cleanliness, staff & service, amenities
Tout, le personnel est top ! La chambre était très bien également, rescente et agréable. La literie était également super (petit plus sur les oreiller ultrat moelleux)
Stayed 1 night in Oct 2025