HM Balanguera Beach4.0 out of 5.0
Recent guest reviews
Stayed three nights for 20th wedding anniversary. Nice hotel 10 minutes from airport ( no aircraft noise) checked in around midnight. Unfortunately got sent to the wrong room probably scaring the life out of someone as we tried to get in. Got into the right room after a trip back to reception. Room was lovely with balcony facing the sea but mini bar was empty and there was no bottled water. Breakfast, cleanliness, pools and location were excellent. No bathroom as such, there is a separate toilet and shower which has no dry area so you have to get dressed in the room. Hand basin is in the bedroom which was a bit odd. We would stay here again for a short break but would prefer they supplied some shampoo and conditioner and some bottled water. Didn't use their wifi as it was cheaper to use roaming charge. We were a bit disappointed the hotel did not make any effort for our anniversary as I had emailed them in advance.
Mid size new hotel with swish interiors and great location across the road from the beach. Quick check in by the young girl on reception and room equally swish and modern. Super comfy bed and crisp clean sheets. Booked all-inclusive and happy with the quality and quantity of the food served. We certainly didn't go hungry. Nice pool but I imagine in the height of summer most people just go to the great beach. Near Palma which is a must do day trip.
This hotel complex could easily be rated as a 5 star with great modern rooms and very good location just a short walk to the actual beach. Location wise I would rate it with 4 stars but the rooms and the pool on the whole are so great that it really deserves no less than 5 stars. Staff are very accessible and check in was all done with a smile.
We stayed here for a week and had 2 rooms between 4 of us. Great hotel and very clean and modern. Staff all nice and the all-inclusive package was amazing. Different food every night. Very near the beach and lot's of cafes and small shops close by. We all loved it here.
HMBB hotel was well beyond our expectations versus a 4* all inclusive. In my opinion it could be easily ranked as 5* with ultra all inclusive hotel. The hotel has two nice pools, one cozy bar and an outstanding restaurant. The entire hotel is fill of modern art pieces and the forte point of it consists in its restaurant. Starting with rich breakfast when you can serve a glass of chilly champagne, continuing with a delicious lunch and finishing with a fantastic dinner dedicated every evening to a different country such as Japanese, Italian, Spanish, etc. And, let's not forget the bar next to the main pool where you can have genuine and delicious liqueurs served by very nice and polite bartenders.. Majorca is a great island and our vacation was one of the best thanks to HHBB hotel and its personnel. Bravo HM Balanguera Beach Hotel!
Very nice hotel, Food is delicous (every day at dinner they have cuisine from different country) Service is also nice. I've rated only 4 because internet connection is extra paid for each device separately. (For me in business trip and had to pay 30 EUR for each day !!)
I don't really usually have time to go on websites to leave reviews of places or anything, but we got such outstanding service from that staff at our hotel that Im making the effort so other travelers read about my experience. Check in at the hotel was a breeze, when we were shown to our room we were blown away by the view and the contemporary terrace was amazing. Service at the included breakfast again beyond, and we were helped with transportation and directions every day by the lovely concierge. Finally at checkout all was seamless, no errors anywhere, exactly what we expected to see on our bill. Just caring good employees at HM hotel that I absolutely want other vacationers to know about for their holiday.
The staff need to be praised for their big smiles and their hard work. We stayed for one week and the rooms were immaculate and both pools were very clean and we always found sun beds. It's not a high end area but the beach is only a minutes walk and there are at least 3 supermarkets nearby.
I have travelled a great deal and stayed in very many hotels. This is almost a lovely hotel. The decor is modern minimalist and nice. The problem is that the welcome and customer care is also minimalist! Customer care was not a priority for staff. Dirty towels left on shower floor although the room was "cleaned". Having to pay for wifi and the room safe is very odd and not a good policy. See other reviews on this too. It was another example of the lack if welcome and customer focused ethos. Staff were generally focused on telling customers what was not possible or what was not available/included. There was no warmth in the attitude generally. That smacks of management issues. There were two members of front desk staff who were pleasant and two in the canteen. The breakfast was good in terms of choice although why not have fresh orange juice? The other thing to note us that there are two hotels of the same name one in Palma and this one. Be sure to know which one you are booking. If the wifi and safe charges were sortedabd if there was attention to the customercare ethos then I would return and would recommend to others. It will be interesting to see whether the response will be defensive or will be about addressing customer concerns ( not just mine but others who have shared similar concerns)
This hotel has a nice and new interior. That's where its advantages end. The WiFi that costs 10 Eur for a day (or 40 EUR for 7 days) per one (ONE!) device is unacceptable. I never use the room safe but here you also need to pay for it - 3 EUR a day. The HM Balanguera Beach should be avoided at all cost until its management learn that basis services must be included in the room rate of a 4-star hotel. The pool area is nice but small and oversees a busy street.
HM Balanguera Beach places you within a mile (2 km) of Palma Aquarium and La Porciuncula Church. This 129-room, 4-star resort welcomes guests with 2 outdoor pools, free breakfast, and a fitness center. It's near the airport and also close to Cala Estancia and El Arenal Beach.
Free buffet breakfast is served each morning from 7:30 AM to 10:30 AM. The onsite restaurant is perfect for a quick bite to eat.
HM Balanguera Beach's 129 rooms are air-conditioned and provide refrigerators, phones, and desks. Guests can expect to find satellite TV and stay connected with WiFi. Hair dryers are also standard.
Renovated in 2015, HM Balanguera Beach offers 2 outdoor pools, a fitness center, and a sauna. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a rooftop terrace, WiFi in public areas, and laundry facilities.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 258 reviews