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Garden Holiday Village - Adults Only

4.0 out of 5.0

Recent guest reviews

I can't really find anything bad to say about this hotel. The reception area is amazing, as are the staff and the food in the dining room is varied and appetising. My room was clean and situated close to the pool and the pool bar. OK the mosquitos are a nuisance but what can you do - hardly the fault of the hotel. I've come to the conclusion that you can't please everyone but if you went hungry here, it was your own fault!

A very nice holiday resort. Enjoyed the food, very relaxing around the pool area found ALL the staff very friendly. The only down side is a slight problem with the mosquito's but would not put me off going back in the future

We have just returned from a week at this hotel. Here are my honest opinions: Arrival - very efficient and quick, one of our rooms was ready and the other was available 30 minutes later - reception staff are very friendly and helpful. Rooms - these rooms are the smallest I have ever stayed in, nicely done out, great big bathroom - plasma TV with around 6 or 7 English channels but you have to literally turn sideways to walk past the best - no chair in the room just a small box type seat. Air conditioning is very good. If I had been sharing a room with my friend it would have been claustrophobic! The other important thing is that the walls are paper thin and you can hear conversations as if they were in the same room as you but I had good neighbours and it was quiet after 11pm every night. Mosquitoes - we read the other reviews before going so went prepared used jungle formula max strength and the room plug in too, never opened the patio doors after 5pm and we never got one bite but there were plenty of people who had some nasty infected bites. Reception also have spray you can use. So the key is to be prepared or suffer the consequences. Food - was good, not as many choices as other hotels we have stayed in and they were sometimes slow in replenishing food items but overall I enjoyed the food - the a la crate meal was excellent and we throughly enjoyed that. Drinks were plentiful and good - cocktails are all pre mixed and a couple were a bit funny tasting. Location - good location 10 min walk to a spar and the beach is a further 5 minutes on. Trips - we did Drac caves which was amazing and definitely recommend this. The day trip to Palma was also fantastic - both with Thomas Cook. A taxi ride to alcudia is around 8 euros and is lively and a lovely place to visit. Entertainment - we only saw one show which was the staff show outside which was really excellent and well worth watching. We had a lovely holiday but being honest I think next time we would stay on the east or west side of the island.

Ok, so I'm still here as I write this. 1 - Mosquitoes. There are plenty of these blighters about. I read the reviews before coming here, so I made sure we brought along plenty of Jungle formula repellent and Citronella candles. As soon as we arrived, I popped down to the local shop and bought some room spray to kill any that might have made their way into our room. We sprayed the room when we left for breakfast, after the room was cleaned, normally about 1pm and a final spraying when we returned in the evening. Sounds too much? Better safe than sorry and we were both bite free, and because so much is mentioned about the Mosquitoes we weren't stupid enough to keep the doors open to let them in!!! I also find that if you do keep the doors open, the air con isn't effective, so, keep the patio doors shut people, it's really not that complicated. 2 - Air Con. As previously stated, if you keep the patio doors shut it works just fine, we turned ours down to about 15 and that kept the room at a lovely cool temperature without being too cold. 3 - Food. Maybe I'm just not that picky, but I found the food plentiful and lovely. The American evening and Mexican evening were a bonus. I cannot comment on the weeks I wasn't here, but every night, that's 7 so far, there have been 3 different types of meat. The chicken nuggets and chips were the very first thing you see so my guess is that the other reviewers didn't move further down and check out the other food that was on offer. For all inclusive and I have stayed in a fair few, the food was just fine and of a good variety. 4 - I never saw one person fall over, guessing that might be heresay or someone planning a compensation claim! The garden village was tidy and neat. Yes there was water by the pool, people were getting in and out of it all the time, what do you expect! 5 - the pool was beautiful, cold, but beautiful. We used it everyday to cool down. No where in brochure or online did it say the pools were heated, so again people read up first. 6 - Room - ok, there was nothing special about the room. Twin beds, enough room to walk by them, just, and a bathroom. The room was cleaned and the beds made everyday. Were the sheets changed everyday? No. Do I do that at home? No, so I had no problem with that. It was clean, but then again I'm no CSI and I certainly didn't inspect the room through a magnifying glass looking for a bit of dust or dead flies. 7 - Staff. I found them nothing but polite and efficient, however, I did not want to make friends with them nor hold them up from doing their job. As long as I was served and got what I asked for then I was happy. I really didn't give a jot whether they were smiling or not and it certainly did not affect my holiday. So overall I thoroughly enjoyed my stay here, so much so that we have already booked to come again next year. The resort is a delight. A 10 minute walk down the road you have a Spar to pick up snacks and anything else you might want. We did this so we didn't have the need to buy anything from the pool bar. There is also a steak house and a pizza restaurant for you to use, if you get fed up of chicken nuggets. Extend your walk by another 5 minutes and you are at the beach, with another restaurant and a couple of lovely coffee shops. There's also a Burger King, if that's your thing. We were lucky with the weather, a beautiful 25c everyday. The other bonus of this place is that it is child free!!!

Hello everyone, we are currently here now, I brought my wife away for her 40th birthday, we went to the pool once on our first day here around 10.30/11am and she was bitten 8 times twice on the face( eye lid and above the eye brow on the other side )her eye has swollen up so much she can’t see properly at all, we have since spent as much as £200+ and counting so far in staying out away from the place, Can’t even go on the balcony as the mosquitoes just eat you for lunch and we knew that the English repellant wouldn’t work so we imported some bens wipes from America and even they don’t help, spent a fortune on extra replant from the chemist, the lady at the chemist did say they have an issue in the area but I must say it’s not as bad when you venture a few miles out, it’s the bushes in the complex they just breed mosquitoes, now for the FOOD.... well I can’t even be bothered to eat it any more it’s free but it’s rubbish! the a la carte is rubbish, we were rushed through and you don’t have a choice of food, you have it wether you want it or not, you tell them I don’t want pumpkin soup and they say you have to have it lol it’s a joke, the worst thing is nothing will be done about any comments we make, the entertainment is poor at the best and I cannot say how disappointed I am, I looked forward to this holiday and I am so gutted, you also have to pay extra for everything, the beer and wine are crap, I will stop now as I am in a bar down the road called the swan I wish they had rooms. I will let you all know how we get on, thanks everyone. The beach bar (Samsara Beach Club) is a lovely place, the food is lovely just wish the waiters would smile and have a bit of enthusiasm, the only criticism about the beach bar is that it closes at 18.00 Monday-Friday and 20.00 Saturday and Sunday.

This is our second visit to GHV this year and we will return again and again! The rooms are two storeys in blocks of eight, loosely spread in a circle around the perimeter with the beautiful pools and outside staging to the centre. Someone has said the pools are 'freezing' - they are not! The pools are refreshing! Just what you need in this heat - I only wish I could swim before bed! It is lovely to say we have not had any problems with noise - the only problem is the mosquitos but that must be true of the whole of Majorca. All the Staff, Reception, waiters to cleaners are delightful and cannot do enough for you. The Spanish really appreciate the efforts you make to communicate with them - the more you give, the more you receive in return. In the dining room our suggestion is to walk round and look at what is on the menu before deciding what to eat - the food is cooked differently to at home! We have not seen a lot of the evening entertainment because we generally go out for a walk after dinner. My mobility is not good and I have had exceptional help - a soft mattress topper, five extra pillows, a reserved table for easy access with a walker and a wheelchair hired for me for the evening walks. I totally disagree with 'the moaners' GHV can meet your every need! My husband and I feel we have found an oasis and it is there for every adult. Come, expecting good things.

Holiday from 20th to 30th of September 2017. When we arrived our room wasn't ready ( oh, must give it a bad rating) so we had lunch with our all inclusive free drinks ( oh, it took more than 30 seconds to bring our drinks, must give it a bad review) sorry to disappoint you moany brits but we LOVED IT. Towels changed EVERY DAY, bed linen changed EVERY OTHER DAY, food was good , not always to british tastes ( oh must give it a bad review) my wife is a picky eater and she liked it but we don't always eat at the Ritz. The pools were clean and the service was brilliant and the entertainment at the week ends on the big stage was west end class, didn't like the mosquitoes a lot but we are already looking to book next year, really liked it!

I stayed in the garden village apartments from 19th September for 1 week. On arrival our room was not ready for 1 hour so we went to wait outside, another couple informed us to be careful as another couple needed to attend hospital due to the severity of mosquito bites. Prior to our stay we had read reviews that stated there was a mosquito problem, so we had prepared repellents, citronella candles and creams. However when we arrived we were given a plug in repellent and spray on the counter, and told that would be effective. I cannot explain how severe the mosquito problem is, myself and my husband weren't able to go near the pool or on our balcony. We were bit constantly! My husband has had hospital treatment on arrival home due to how many infected bites he he received and had to take time off work. I wish I could put up the pictures to show the severity. This was not a holiday, we wish we had been informed by Thomas cook and listened to other reviews and had the informed choice whether to come . Other customers that had been to the hospital were told that uk repellents were not effective and therefore spent another £30 on their treatments, but they did not work!

Very nice hotel, staff are helpful Food was good but could have been hotter. Good choice though Rooms cleaned every day Free wi fi Beach bar drinks were bettter than hotel pool bar drinks Mosquitoes were a real pain. Loads of bites. Everyone suffered

Good points reception staff on arrival were nice. Room had a nice soft bed. Bad points. Where do I start. Toilet seat in bathroom had yellow stains on it. And round toilet floor. Floor was never washed. We had clean towels every day and beds made. The pool was freezing so could not use. Also three people fell and one broke an arm while we were there. One person fell in room, in their shower others fell out side. When I went to get food I found a pool of liquid on the floor by food. No one had sorted, a chap with a walking stick slipped so I went to bar manager and told him to do something about it before someone hurts themselves. Then the wording wet sign came out and they mopped. The food they served was worm not hot. Food kept in the woks were dried up. Salad was kept out till tea time. Flys were in restaurant. One day they strimmed grass next to where everyone was sunning on loungers kicking everything up, was dangerous and we were hit with petrol fumes from it and the lawnmower. They were at it all day. Wrong time to do really. Also one morning they sprayed some chemical on long rods into the trees above causing it to go over everyone's towels. And in the air where I was sitting. Not nice. We had one day with a group that came in to sing in the evening, they were very good. Another day Spanish dancers. Otherwise it was like the hidi hi camps we had years ago. Dreadful. The lady doing bingo was hopeless needed lessons on how to call numbers out. Could not understand her. All inclusive was a joke, they would charge for drinks that in other hotels would be included. Even a pack of crisps. Pool bar used polystyrene cups for coffee. They leaked. Best wine we had was with the alacart restaurant. The worse thing about the hotel was they really have a major issue with mosquitoes I have 11 bites just on face and neck. I got bitten on arms back and legs. Our repelants from home do not work. You need to use there's from chemist. Cost us over £50 to get items. Needed antibiotic cream as they got infected. The only good thing was we met lots of lovely people and they all said they would not go back. Sadly there was a cat wild but had friendly kittens. We were told by another guest the manager wanted them killed. Why the devil can't they at least try and get a humane catcher and get them all operated on the kittens would make good family pets. The mum was very skinny due to baby's still feeding from her I expect. Very sad. In other places rescues spay them and cut ear so they know they are spayed.

Carrer Circuit del Llac, s/n Muro Mallorca

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located within 2 miles (3 km) of Albufera Natural Park, Garden Holiday Village - Adults Only is within 3 miles (5 km) of Hidropark. This 4-star resort has 130 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. Alcudia Port and Roman Remains of Pollentia are also close to this Muro resort.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. You can sip a beverage at the coffee shop/café.


Rooms

All 130 air-conditioned rooms provide furnished balconies, refrigerators, and safes. Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer free toiletries and bidets, and beds are dressed in pillow menus. In-room massages are available, and other amenities include phones and desks.


Property features

At Garden Holiday Village - Adults Only, guests enjoy an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free beach shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this adults-only resort include a sauna, outdoor tennis courts, and free WiFi in public areas.

Room options

Premium Double Room

Full 1 | Sleeps 2

Superior Double Room

Twin 2 | Sleeps 2

Single Room

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

65% of guests recommend this hotel

Total of 701 reviews