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GPRO Valparaiso Palace & Spa

5.0 out of 5.0

Recent guest reviews

Myself & three girlfriends stayed last weekend for a spa weekend booked through Secret Escapes. We were offered Cava on arrival before heading up to our deluxe, sea facing rooms on the 6th floor. Breakfast was buffet style with a wide variety of fresh fruit, cheeses, meats, breads & also a gluten free area. Eggs could be cooked any way, including omelettes & pancakes. There was also a selection of cooked breakfast items . The evening meal was from a set menu with 3 choices for starter, main & desert, all presented & served as expected. Entertainment was available in the evening. All staff were extremely helpful at all times. Lovely spa area, with treatments available .

Stayed for a week and was amazed how friendly and efficient staff other hotels could learn a lot from this place Nothing is too much trouble little bit of heaven . Nice and spacious and outdoor areas are large pools are lovely

We booked here as I’ve had work colleagues stay here for an overseas event and loved it and we got a good deal as it was January. It’s a bit out of the way from the city itself but if you don’t mind walking (we didn’t) it’s not too bad, or you can grab a taxi or the bus right outside the hotel if you wish. The service was top notch, we were offered a drink on arrival and started our stay with a glass of cava. The bistro bar is a little bit expensive but you pay for the convenience in hotels and the service was great and friendly at all times. The breakfast was really good and with views overlooking the port and into old town it was lovely. We needed some help with our telly remote (batteries died) and had it sorted in a few minutes! Absolutely brilliant service all around and very happy we stayed here.

Stayed here for the first time last weekend, and the experience in general was very good, but there were just a few things that shouldn't be found at a 5-star hotel. The good things included the amazing staff on reception and in the bars, the food was great (both breakfast and dinner, as well as the food in the bar next to reception - one of the best tortilla española I've ever tasted!). The spa is excellent, with some great facilities (the herb room and the salt room were amazing). However, the floor here was dangerously slippy and a couple of time I almost fell over - I think there should be someone cleaning more often. Take care while there!! Also, the receptionist refused to give us a robe for the spa, and in a very rude manner, even though we were speaking in Spanish. The room was very good, but definitely not the "executive" that we had booked. Also, some parts of the hotel need renovating, as they feel a bit 1970s. In short, a great hotel and it's a shame that I had to mention some negatives, but if they were addressed, then this would be an excellent!

This is the third time in 3 years that we have returned to this hotel and again were not disappointed. For some £550 for 3 nights including flights (4-7 Jan 2018) then this is outstanding value at a 5 star hotel. Rooms are very well appointed as you would expect for a hotel such as this and have every luxury you can think of except no coffee/tea making machine! There are swimming pools at two levels outside in the extensive well-manicured grounds and the gardens are very well thought out. If it is Spa , and or gym that you seek then this place has everything you can think of with every type of gym equipment , steam room , sauna ., quiet room, and so on and so on .It is all free to use. This being said then treatments are not cheap but are indeed very good. The guys will get many brownie points with their loved ones if they splash out on a treatment . So, then what did we find? Well, the reception got us mixed up with aa previous client which lead to confusion. Not a good start ! This being said then the reception is ultra-efficient as is the service in either the restaurant, and Bistro the two places to eat. The food is good in either but well overpriced in the restaurant as unless you get a breakfast ‘deal’ prior to visit then it can cost you around £25 pp a ridiculous amount to pay. The Bistro is fairly priced has excellent staff and is the place to eat. I must say that I am quite surprised by those who say ‘it is on hill’ or ‘along way out of town’. Why not do some homework prior to booking it might help you to make a more informed choice. It’s is another very good experience for us and we will be back again later in the year.

We have been coming to Palma for several years now in December to do some Christmas shopping and enjoy the climate but this is the first time we have stayed at the Valparaiso. What a treat! First of all the hotel is a little out of the Port but the benefit is it is SO quiet. The public areas are beautifully decorated and the Christmas decorations were so tasteful. We had a choice of rooms so we opted for a sea view and it was very comfortable, good beds and a large bathroom. Perfect to return to after a day shopping! The breakfast choices were extensive and we were spoilt for choice and everything was fresh and tasty, particularly enjoyed the mini Danish pastries! We used the indoor pool and spa every morning and it was a huge bonus, the facility was luxurious. We will definitely be returning to the Valparaiso. All members of staff were helpful, polite and professional.

Room: looks like from the nineties - smelly carpet and nothing feels 5* Service: ok but again not 5* - feels more like a 3* hotel as it is defo not gentlemen serving ladies and gentleman Location: Close to palma and good view on Palma bay Breakfast: Good. But that was the only thing. Would never return to this hotel. Has zero Spanish feel and could be anywhere in the world. Not my cup of tea.

High over the Bay of Palma with a perfect view of the comings and goings of Ocean Liners and Yachts being piloted to locations in the massive Port- Marina was absorbing. Our three night stay was enhanced by unseasonably fine weather for early November. For this off season time of the year the Valparaiso Palace offers a simple but excellent formula. The Paraiso Restaurant is open for a stylish buffet breakfast with a superb selection of fresh fruit, odd yogurts, pastries and cooked Majorcan specialities. Before getting the length of the food there are two stops. The first proffers all of the ingredients of a perfect Bloody Mary including a liberal supply of Absolut Vodka. The second barrier to food at some decent bottles of Cava on ice. By the second day I had passed through these stops to enjoy the buffet in a fitter state. The Mar Blay restaurant offers a deceptively simple lunch and dinner dishes some of which are stunning. Our two best were the Mushroom Ravioli and the Monkfish Seafood Broth with Clams. To add a bit of class the counter has shoe box sized tins of Perlita Caviar. The smallest at 20gms costs £95 while the 100gm version comes in at £500. Beyond our Belfast budget but someone must be enjoying the stuff. Staff and management are friendly and knowledgeable at all points of contact. There are two swimming pools. The lower is quite private and most of the guests seem to have forgotten their swimwear. The upper pool is family friendly and a great sun trap. SPA is excellent. Two hour Bus Tour of Palma is a must do with half price for pensioners. Amazing history and stunning old and new constructions.

We booked an expensive room on Sunday the 15th of October. The hotel was most definitely not full. On the morning of our departure we wanted to have a swim before leaving and rung reception to see if we could check out an hour later - "of course, no problem, that will be €60". The hotel is very dated and in need of a major refurbishment. For the same price we stayed at Pure Salt, Port Adriano - now this really is a 5* hotel with amazing amenities. This hotel is about 10 minutes outside of Palma. The room was large but dated. The swimming pools are not heated but it was warm enough to swim at this time of the year. We had to get a taxi in and out of the city centre. There is no wow factor to this hotel. It was functional, however not a hotel I would stay in again. The management should stay at the Barriers in Cannes to understand what real customer service is about. It's a pity it could be an amazing hotel. We didn't go to the beach but our cabin crew who live in Palma said that the beaches in Palma are dirty and the water is not clean so not a pleasant swimming experience. Palma is nice for a few hours but not necessary to stay here as Port Adriano is only a 15 minute drive away and a much nicer location, hotel, service etc. Overall very disappointing and definitely not value for money.

Our 3rd time of visiting and nothing is to much trouble here, my husband is recovering from cancer and the spa is ideal for him, the salt chamber and the herb chamber are very good for his health. The rooms are comfortable , the food is good. Thank you staff

C/ Francisco Vidal Sureda, 23 Palma de Mallorca Mallorca

Hotel highlights

  • Close to Bellver Castle
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Bellver Castle is within a mile (2 km) of GPRO Valparaiso Palace & Spa, and other popular attractions like Cathedral of Santa Maria of Palma are within a few miles (5 km). This 174-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants. Mallorca Casino and Porto Pi Centro Comercial are also a short walk from this Palma de Mallorca hotel.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

All 174 air-conditioned rooms provide balconies or patios, minibars, and ceiling fans. Guests can expect free WiFi and satellite TV. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other standard amenities include safes and desks.


Property features

Guests of GPRO Valparaiso Palace & Spa have access to a full-service spa, 2 outdoor pools, and an indoor pool. There's free parking, and an airport shuttle (available on request) for EUR 132 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a health club, a spa tub, and a sauna.

Room options

Deluxe Double Room, Partial Ocean View

Full 1 | Sleeps 3

Junior Suite

Full 1 | Sleeps 2

Superior Double Room, Sea View (Supreme)

Full 1 | Sleeps 3

Single Room

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 665 reviews