BelleVue Vistanova2.0 out of 5.0
Recent guest reviews
I stayed a week with my partner at a half board basis. The cheap hotel on a last time deal at a total price of around £500 with a flight included. For that sort of price, we didn’t expect much so no regrets. It is a very basic hotel, no fridge, no hair dryer, small room, old air con, but in working order. A few ‘after stag doo party’ holes in the studwork + a missing door stop in the bathroom with an exposed bolt in place. The room was clean, and we can’t complain. The establishment is centrally located with 2 beaches nearby and lots of restaurants, night clubs hen parties and stag doos around The food wasn't bad, always something good to be found. Parking: difficult to find, but not far away. It was a public car park (free) - busy in the evening, but during day time it wasn’t a problem to find a spot.
Just returned from a 4 night break, half board Good choice of food . Very friendly staff with quick check in . We were on the 7th floor with lovely views of both palmanova and magaluf beaches. Centrally located between both towns. Due to time of the year was reasonably quiet, but I personally would not stay here in the peak season, it would be too noisy ! Paid 40 euros taxii at the beginning of the holiday and returned to the airport by bus , only 11 euros !
The worst hotel ever!!! We’ve came for a short break but is was ruined because of this crapy hotel customer service and management. First of all they really don’t know what the customer service is. It looks like they live in uncivilised world. Long story short... after one night stay they have decided to block our room keys and asked to pay for our stay. Even though we have paid for everything through the travel agency here in the UK (I have had an invoice and a booking references) they’ve tried to convince us that the agency haven’t pay to them so we have to pay. AGAIN!!! I have asked for the Manager to give me something in writing as a proof and explanation why we have to pay but he couldn’t get me anything and just repeatedly was saying that we have to pay. After a lot of discussion and shouting finally we managed to get into our room and spent two more nights in this hotel without paying extra for hell knows what and for the rest stay getting angry and rude customer service. The bad thing is that it happened on weekend so I couldn’t get hold to our agency and asked what the hell is going on here. But this is another story. So yeah, this is how they greet and treat customers in BelleVue Vistanova hotel. The only good thing about this hotel was the good housekeeping.
Rooms small and very basic, not able to hire kettle for room. Food very basic and poor. Can be noisy so not good for light sleepers early nighters. Staff not very friendly. Good for local bars/restaurants. Beach close by.
ideal hotel for short break, good size room with balcony overlooking the strip, not too noisy but maybe different in summer, room generaly tidy few broken tiles in bathroom, we went half board and found the food was good and plentiful as much as you wanted, friendly staff, pool was cold but they its October what do you expect, ideally situated for bars etc, nice and relaxing break for us.
Firstly, we arrived at 2am, being only 18 years old we expected to get some advise and a welcome talk, however, no one in this hotel could speak any English! We then went to our rooms where they were so small we could hardly fit in it! There were cracks in the walls, mould coming out of the air con. Not to mention the constant beeping noise 24/7. When we went to reception about this issue, they could not speak any English and did not do anything about it! One good thing, the only good thing actually is that the balcony was large. However, made uncomfortable by the horrible security staring at your about 9pm at night for no reason what so ever. A couple days into the holiday we realised that Bellevue vistanova is actually a family hotel not a party hotel like we were told and were respectful of other guests at the hotel. However just because we were young, we were targeted and shouted abuse at non stop throughout our holiday. The food was the worst food I have ever tasted in my life! I would have preferred to have eaten dog food, the burger was bright pink and looked like plastic. The potatoes were rock solid, all in all just disgusting. The only thing I could eat was bread and watermelon. Of course this got boring after eating it for a few days. We therefore had to spend extra money on eating out every night. The pool, was as cold as ice, me not being a strong swimmer struggled jn this pool. It had no shallower area in which to stand, this resulted in me having to wear arm bands the whole holiday. The pool is not child friendly! The hotel is full of OAPs who do not accept the youth, the hotel was quiet and dead, almost like a nursing home. If you're looking for a hotel in magaluf/Palmanova, DO NOT BOOK THIS HOTEL!! All in all, worst hotel I have ever stayed at, please do not book this hotel!
The rooms in this hotel are okay with a large balcony however, the company is not great. We booked this hotel under the impression from Thompson that it was an 18-30's party hotel and it really was not so if anyone reading this is looking for there first boys/girls holiday do not book this hotel. We were surrounded by old people the whole holiday which is fine if you are going on a family holiday however this is far from what we were expecting when at the pool as well as this the hotel is always very quiet and no music is allowed to be played. It is the perfect location from the strip and beach (2 min walk). The breakfast was okay however the evening meal was not edible (see pictures). If you are looking for a lively holiday do not book this hotel.
Checked into hotel nice and easy.checkin area smart and welcoming.got put on floor nine,there is no ninth floor.what it was ,was floor -1. The room had cobwebs in the ceiling corners,the bathroom had more rust than an old chain,the door had a broken lock.the list went on and on.after complaining we got put the next day up to floor three.same room but a massive improvement on the ground floor.very noisy till about five-six in the morning but this never stopped me sleeping.air con worked well,swimming area nice but losses the sun early afternoon.walk to the beach is down a steep hill of about 50 metres.great location to the beach .the food area is far to cramped and food not the best but not the worst either.definately only a 2 star but I've stayed in a lot worse.well ,apart from that basement floor that is.
Had a 5 night stay at this 2 star hotel had a small room with a balcony. Clean lovely choice of food .wasn't noisey till the night we were leaving Sunday am lovely sandy beaches .bars Soviets shops.staff very friendly and helpfully at hotel
This was the worst stay ever! I was very disappointed with such a noisy, drunk and badly educated young guys in this hotel. We got a room in 2nd floor, just next to those party guys (1st and 2nd floor). It was impossible to get some sleep between 2 and 6am. Calling the security didn't make a sence as I would be hangig on the phone the whole night anyway. We wanted to change our room which was also a problem. We were told to come next morning that our room will be changed. No, it has never happened. I would not say this is a three stars hotel either! Well, all in all probably a good choice for budget holiday for party people. Definitely not for the ones who want to get some relax and rest. Lucie from Prague
Reviews from Trip Advisor
44% of guests recommend this hotelTotal of 635 reviews