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Hotel Jen Malé, Maldives

4.0 out of 5.0

Recent guest reviews

This is one of my favourite hotels I've stayed in! The rooms are incredible I love the design! Although no beaches (if you particularly want a beach) which would be good, we got on a water taxi to another island which was amazing! The staff are so pleasant always have a smile on their faces! Breakfast was pretty good with a range of different foods pancakes/cooked breakfast/cereal/fruit, /pastries etc! Plenty to choose from! There are plenty of restaurants around and have fantastic food.

I arrived on May 9 from the Airport at 8.30pm. They have airport transfer by Speedboat to the jetty at Male. Hotel Jen is just around the corner with a short walking distance. There are three couples including myself. However, both couples in front of me took quite some time to register. My registration is not that long since a company from Maldives booked for me. The room is not that big but comfortable enough to move around. Breakfast at Level 1 was quite good. It's not that busy thus we have a lot of time for ourselves. Stayed here for 3 nights.

A small nice boutique hotel for my only 7 hours stayed at Deluxe Sea View room from mid night to leave for coming morning seaplane to the resort. Professional staffs & smooth arrangement (pick up from airport, sea boat to Jen, Jen to airport). The beginning of journey always excited, so I feel the Jen just at the right position!

We opted to stay at this property on the way to the Conrad Rangali Island and had a great (short) stay. Staff was very helpful getting us from the airport and escorting us to the hotel. Room had a beautiful view and the rooftop pool is lovely. Would not hesitate to recommend!

Very nice location, walking distance to ferry for other islands. Good food spots and local markets. Nice rooms and great staff. They had painting exhibition too. Good restaurants close by. I would surely use it again.

If you're a business traveller and visiting the capital of Maldives, This is probably the most suited hotel for convenience, ambiance, comfort and food. The front office staff are quite friendly and will assist you. Being a Golden Circle member, eases the check-in process.

Communication is a disaster. I checked in 3 pax including myself and paid for all three rooms upfront, inclusive of a late departure charge. Low and behold, i find a message on my phone on returning after a late dinner and the lady informs me that my check out time is 12 noon the following day.. i tell her the situation and she apologises profusely assuring me that it will be taken care of. The following morning, i see a note slipped under my door informing me again of 12 noon departure and .... i am more concerned about my guests as they would be receiving the same intimations. I call over at the reception and again they bend over apologising. The topping on the cake is when i come back to the hotel at 5pm after a whole day of meetings to find that my key card has been deactivated!! This is utterly unprofessional!! Shangri-La should be ashamed to be associated with such poor quality!

This is a nice, clean, central hotel. The rooms are good, the food is good and the wifi is strong. Like all places on Malé, they certainly know how to charge for things however.. But the truth is, if you are on Malé, then you are not here for a classic "Maldivian Getaway". The Jen is a good sanctuary from the chaotic, diesel perfumed, stickiness of this crazy capital. Check-in, get your business done and then do what the number 1 recommended activity on Malé is - get off the island....

I really didn't know what to expect for my first visit to the Maldives... and in fact, I did not expect Male to be what it is... probably Maldives' resorts is not Male and Male does not represent them! Location of Hotel Jen is very central and only 3-5 minute walk to the harbour connecting to Male airport. The free ferry service to/from the airport is a welcome amenity. Rooms - nicely appointed, clean and standard that's expected of the Shangri-La group. F&B - the buffet breakfast is more than adequate and has good choices for most palettes. Roof top restaurant has a great view with decent selection on the ala-carte menu... the weekend buffet can be improved... not fantastic, I have to add. The lobby cafe is nice with a good selection of sandwiches and cakes. Great locations to meet people and for quick chats. Service - I would commend the staff of Hotel Jen Male - they try and they try hard to meet our group's numerous requests and changes. In particular, I commend Eddie at the Front Desk and Amigo the Duty Manager for their patience and understanding. Kumar at the front office or concierge was also very helpful with the ferry service! Overall, the staff at Hotel Jen from the security at the front door, front desk, up to the restaurants are good and helpful. Others - WiFi is included, iced water at the lobby... nice touches! While I think this is still not a "Shangri-La", my expectations of a Hotel Jen are marginally lower. It is reminiscent of a Traders... albeit with brighter colours and more casual feel. Our group had also gone to a few "hotels" within 5-10 minute walking distance of Hotel Jen... My advice is if you are a discerning and more exacting traveler, then Hotel Jen is the ONLY choice on Male!

I booked this hotel because it gave me a comfort feeling when I read the review. It is my first time to Maldives and I want to have a perfect vacation. This hotel is small considering this is the highest rated hotel. The price is high too compared to the other hotel. However, I am very happy about their service and I think it is worth paying more. We stepped out from the airport after going through the customer, we saw a sign with our name holding up by a Hotel Jen staff. He was very nice to take care off all our luggages and took us to their speedboat immediately. The boat is only taking us to their hotel. When we arrived, the hotel staffs took our luggages and after we check in the luggages delivered to our room. I enjoy their VIP services. I gave them some tips they were very happy and thankful. I requested a local city tour the next morning before I transit to the Anantara Dhigu Maldive Resort, the receptionist help me out booked the tour and speedboat for me to go to the resort after the tour. The Male city walking tour is 1 hour plus, we really enjoy it and we think it is very good to know more about Male before we transfer to the resort. The tour is included in my hotel cost. The hotel room is clean, is not big, but was comfortable, nice and good enough for transit. The hotel was located one block from the ferry pier. The ferry ride from the airport to the hotel is short may be 10 minute. Another plus was the buffet breakfast was very good which refresh us after a long flight to get there.

Ameer Ahmed Magu Male Kaafu Atoll

Hotel Jen Malé, Maldives places you next to Medhu Ziyaaraiy and Mulee Aage Palace. This 4-star hotel has 117 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an outdoor pool. Centrally located in Male, the hotel is also a short walk from People's Majlis and Republic Square.


Dining

Enjoy dining at Lime, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10:30 AM.


Rooms

All 117 air-conditioned rooms feature minibars, coffee makers, and free newspapers. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free bottled water, safes, and phones.


At Hotel Jen Malé, Maldives, guests enjoy a full-service spa, an outdoor pool, and a 24-hour health club. For transportation, you can make use of a free airport shuttle (available 24 hours), as well as a ferry terminal shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and 3 meeting rooms.

Property features

Room options

Deluxe Double Room, Ocean View

King 1 | Queen 1 | Sleeps 4

Executive Double Room

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 555 reviews