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Hatten Hotel Melaka

5.0 star property
Luxury Malacca City hotel connected to a shopping center, steps from Hatten Square

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Photo gallery for Hatten Hotel Melaka

Outdoor pool, sun loungers
Couples treatment rooms, body treatments, aromatherapy, body scrubs
Minibar, in-room safe, desk, iron/ironing board
Lobby sitting area
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa

Explore the area

Map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000
  • Dataran Pahlawan Melaka Megamall
    ‪1 min walk‬
  • Mahkota Parade Shopping Mall
    ‪2 min walk‬
  • A Famosa
    ‪8 min walk‬
  • Malacca Intl. Airport (MKZ)
    ‪20 min drive‬

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Room options

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Minibar, in-room safe, desk, iron/ironing board

Studio Suite

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite Twin

Minibar, in-room safe, desk, iron/ironing board

Studio Suite Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Junior Suite

Minibar, in-room safe, desk, iron/ironing board

Premier Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Elite E-Sports Room

Minibar, in-room safe, desk, iron/ironing board

Elite E-Sports Room

  • Sleeps 5
  • 2 Twin Bunk Beds and 1 Twin Bed

About the neighborhood

Malacca City

Hatten Hotel Melaka is adjacent to popular attractions such as Hatten Square and Dataran Pahlawan Melaka Megamall. This 704-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi. Centrally located in Malacca City, the hotel is connected to a shopping center and also a short walk from Mahkota Parade Shopping Mall and Mahkota Medical Center.

What's nearby

  • Hatten Square - 1 min walk - 0.0 miles
  • Dataran Pahlawan Melaka Megamall - 1 min walk - 0.1 miles
  • Mahkota Parade Shopping Mall - 2 min walk - 0.2 miles
  • Mahkota Medical Center - 3 min walk - 0.2 miles
  • A Famosa - 8 min walk - 0.5 miles

Getting around

  • Malacca Intl. Airport (MKZ) - 20 min drive

Restaurants

  • ‪Cendol Jam Besar - ‬14 min walk
  • ‪Restoran Dong Fung 东方茶室 - ‬14 min walk
  • ‪Medan Samudera - ‬11 min walk
  • ‪Restoran Aunty Lee - ‬12 min walk
  • ‪Nasi ayam tabung haji - ‬14 min walk

About this property

Hatten Hotel Melaka

Luxury Malacca City hotel connected to a shopping center, steps from Hatten Square
Hatten Hotel Melaka features a full-service spa, an outdoor pool, and a children's pool. Valet parking is offered for MYR 40 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Sitting areas, minibars, and coffee makers are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Malay

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Exterior

Doubletree by Hilton Melaka

  • Pool
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  • Parking included
  • Restaurant
8.8 out of 10, Excellent, 856 reviews
The price is $92
includes taxes & fees
$83 per night
Apr 29 - Apr 30
Doubletree by Hilton Melaka

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alto Sky Lounge
  • Chatterz

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,371 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 22 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 50 for adults and MYR 25 for children
  • Self parking fee: MYR 5 per day
  • Valet parking fee: MYR 40 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Touch 'n Go eWallet, Boost, and GrabPay
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and mobile payments. Cash is not accepted. 
  • Mobile payment options include: Touch 'n Go eWallet, Boost, and GrabPay.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Frequently asked questions

Is a free cancellation option available at Hatten Hotel Melaka?

Hatten Hotel Melaka offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hatten Hotel Melaka?

As of Apr 28, 2025, prices found for a 1-night stay for 2 adults at Hatten Hotel Melaka on Apr 29, 2025 start from $39.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hatten Hotel Melaka?

Guests positively rate the hotel's walkable location in Malacca City, and it's a short 1-minute walk from Dataran Pahlawan Melaka Megamall and also 14 minutes on foot from Jonker Street Night Market. You'll also find Hatten Square and Mahkota Parade Shopping Mall less than a mile away.

Is parking available on site at Hatten Hotel Melaka?

Yes, valet parking is offered for MYR 40 per day. Accessible parking is also available for guests.

Is a spa located at Hatten Hotel Melaka?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body treatments, massages, and mani/pedis.

Does Hatten Hotel Melaka include a casino on the premises?

No, Hatten Hotel Melaka doesn't have a casino.

Will I find an indoor pool at Hatten Hotel Melaka?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hatten Hotel Melaka good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Hatten Hotel Melaka have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hatten Hotel Melaka have a restaurant with a breakfast menu?

Yes, Hatten Hotel Melaka serves buffet breakfast for a surcharge each morning at Chatterz.

Will Hatten Hotel Melaka allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hatten Hotel Melaka.

Does Hatten Hotel Melaka have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hatten Hotel Melaka?

The closest major airport to Hatten Hotel Melaka is Malacca Intl. Airport (MKZ), which is 7.2 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Hatten Hotel Melaka?

No, you won't find guestrooms with balconies at Hatten Hotel Melaka.

Does Hatten Hotel Melaka offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hatten Hotel Melaka.

Hatten Hotel Melaka Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 375 out of 1007 reviews
Rating 8 - Good. 349 out of 1007 reviews
Rating 6 - Okay. 160 out of 1007 reviews
Rating 4 - Poor. 82 out of 1007 reviews
Rating 2 - Terrible. 41 out of 1007 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
area near centre
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service

Good location and rooftop bar, slightly old

Location is good and I like the roof top bar. However the room fittings are slightly old and shower head leaks sometimes. The toilet door and toilet bowl is in an odd position such that it’s difficult to operate the door.
Stayed 4 nights in Jan 2025

10/10 Excellent

irsyaduddin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location of hotel is just nice in the center of almost everything u need.. easy and safe parking.. only upset we didnt get a room with a view..
Stayed 2 nights in Jan 2025

6/10 Okay

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good & bad experience

Overall nice & convenient to the tourist attractions. I got long scratch caused by the broken mosaic at the edge of pool when I tried to sit on the edge of sun longer area. Staff did not respond or apologized and I have to request plaster by my own otherwise they just ignored me....hope to improve the safety of the property
Stayed 2 nights in Jan 2025

8/10 Good

ONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom shower hose badly damaged and the holder is useless
Stayed 1 night in Jan 2025

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, within walking distane to places of interests.Quiet, clean, spacious room.
Stayed 3 nights in Jan 2025

6/10 Okay

KIANCHIN

Liked: Staff & service
Disliked: Amenities
Friendly staff. Poor WiFi. Often time not working
Stayed 8 nights in Dec 2024

10/10 Excellent

Pou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chee Seng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall. Housing keeping should be done earlier by 2-3pm not at 5-6pm.
Stayed 3 nights in Dec 2024

6/10 Okay

Lee

Liked: Cleanliness, staff & service, room comfort
The room and service is ok but food outlet was poor. There are no complimentary free parking, guest was made to pay $5 per day.
Stayed 3 nights in Dec 2024

8/10 Good

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Muizam

Traveled with family
Convenient, connected to Mall.
Stayed 1 night in Dec 2024

6/10 Okay

Kai Ming

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The toilet had a bad smell which caused the whole room to smell too
Stayed 2 nights in Dec 2024

8/10 Good

Agnes

Traveled with family

Service can be improved

Checkin was very inefficient, I had booked 2 connecting rooms and was told only one is ready, instead of sending me the other room’s keycard, I was told to go to the reception again to checkin for the other room when it was ready, in spites of the long queue. The breakfast was chaotic, the staff did not assign tables at the entrance, instead it was free sitting, very poor management. The hotel is rather dated, can be improved with some renovation. Otherwise, the price point is quite reasonable.
Stayed 2 nights in Dec 2024

4/10 Poor

Mun Fatt David

The property is quite run down. My room bathroom shelf is old. The lift is overcrowded that I have to wait for 10 minutes at peak period. The security officer does not seem to know the basic SOP on key lost and found.y key was dropped at level 15. A search was made to my room and the key was not found. I told the security to check with their counter to see if anyone had returned the key. Instead he checked his mobile that the room status is occupying (not check out). He did not follow our instruction to check with the counter. I was told to pay the lost key instead. I went to the check out counter to check if anyone returned the room 1547 key. The counter staff acknowledged that the key was returned. If only the security followed my instructions and not required me to pay, it would have saved the hassles of following through the lost key process. More room for improvement for Hatten Hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Nancy

Poor check in

Too crowded and poor check in
Stayed 2 nights in Dec 2024

10/10 Excellent

Edmund

Stayed 2 nights in Aug 2024

8/10 Good

Poh Cheong

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent location. Great breakfast buffet
Stayed 2 nights in Dec 2024

8/10 Good

Jun Jie James

Stayed 1 night in Dec 2024

8/10 Good

Fenn

Stayed 3 nights in Dec 2024

10/10 Excellent

Ng Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here multiple times. Had a good stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hwee Koon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is kind enough to accommodate to our needs. Very grateful for the exemplary service.
Stayed 1 night in Dec 2024

8/10 Good

dongbiao

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location
Stayed 1 night in Dec 2024

10/10 Excellent

Haron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb. The only hotel I would go to whenever I'm at melaka
Stayed 2 nights in Nov 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable distance to the old part of the city. Hotel convenient. Rooms good Prices reasonable.
Stayed 1 night in Nov 2024