JAZ Neo Saraya Palms - All inclusive

Property class: 4

Choose dates to view prices

Photo gallery for JAZ Neo Saraya Palms - All inclusive

An aerial view of a coastal resort with a long pier, a beach with numerous umbrellas, and a marina with boats.
An aerial view of a resort with a central swimming pool, palm trees, and lounge areas.
A multi-story hotel with arched balconies, a well-maintained lawn, and palm trees.
An outdoor dining area with tables set for two, surrounded by palm trees and umbrellas, overlooking a pool area.
A restaurant with a geometric patterned floor, wooden tables, yellow cushioned seating, and hanging pendant lights.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Parking included
  • Air conditioning

Explore the area

View in a map
Madinat Makadi, Safaga Road, P.O. Box 178, Makadi Bay
  • Place, Madinat Makadi Golf Resort
    ‪1 min walk‬
  • Place, Makadi Bay Beach
    ‪10 min walk‬
  • Place, Submarine Tours at Makadi Bay
    ‪19 min walk‬
  • Airport, Hurghada (HRG-Hurghada Intl.)
    ‪48 min drive‬

Room options

Studio

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 893 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Bedrooms

8.0 out of 10
Very good
(3 reviews)
  • 1722 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Suite, 3 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 2960 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 4 Queen Beds

About the neighborhood

Makadi Bay

JAZ Neo Saraya Palms - All inclusive places you next to Madinat Makadi Golf Resort and within a 15-minute walk of Makadi Bay Beach.

What's nearby

  • Madinat Makadi Golf Resort - 1 min walk - 0.1 miles
  • Makadi Bay Beach - 10 min walk - 0.6 miles
  • Submarine Tours at Makadi Bay - 19 min walk - 1.0 mile
  • Marina Hurghada - 49 min drive - 25.7 miles
  • Hurghada City Center - 53 min drive - 27.6 miles

Getting around

  • Hurghada Intl. Airport (HRG) - 44 min drive

Restaurants

  • ‪Beach Xanadu Makadi Bay - ‬16 min walk
  • ‪Ariel Xanadu Makadi Bay - ‬17 min walk
  • ‪Taj Mahal Restaurant - ‬16 min drive
  • ‪Restaurant at Jaz Makadi Oasis Resort - ‬12 min walk
  • ‪La Cascade Restaurant - ‬15 min drive

About this property

JAZ Neo Saraya Palms - All inclusive

At JAZ Neo Saraya Palms - All inclusive, guests enjoy a free water park, an outdoor pool, and a children's pool. There's free parking and an airport shuttle for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Additional amenities include an outdoor tennis court, a free kid's club, and express check-out.
TVs come with satellite channels. Bathrooms have hair dryers and free toiletries. Balconies or patios, minibars, and coffee makers are also standard. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Restaurants on site

  • Al Gezira Bar
  • Beach Bar
  • Coco Pool Bar
  • Manzar Bar
  • Shams main Restaurant

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that as per the regulations of the Egyptian Ministry of Tourism, travelers who are not citizens of Egypt must pay in non-Egyptian currency. Non-citizens with proof of residency in Egypt may pay in local currency with a money exchange receipt from a local registered bank or FX exchange route.
A birth certificate should be presented for children younger than age 12.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Iberotel Makadi Saraya Palms
Iberotel Saraya Palms
Iberotel Saraya Palms Aparthotel
Iberotel Saraya Palms Aparthotel Makadi
Jaz Makadi Saraya Palms Hotel
Jaz Saraya Palms Hotel
Jaz Makadi Saraya Palms
Jaz Saraya Palms
Jaz Saraya Palms Resort
Jaz Makadi Saraya Palms All Inclusive All-inclusive property
Jaz Saraya Palms All Inclusive All-inclusive property
Jaz Makadi Saraya Palms All Inclusive
Jaz Saraya Palms All Inclusive
All-inclusive property Jaz Makadi Saraya Palms - All Inclusive
Jaz Makadi Saraya Palms - All Inclusive Makadi Bay
Jaz Makadi Saraya Palms
Iberotel Makadi Saraya Palms
Jaz Neo Saraya Palms Inclusive
JAZ Neo Saraya Palms Makadi Bay
Jaz Makadi Saraya Palms All Inclusive
JAZ Neo Saraya Palms All-inclusive property
JAZ Neo Saraya Palms All-inclusive property Makadi Bay

Frequently asked questions

Are there all-inclusive rate plans at JAZ Neo Saraya Palms - All inclusive?

JAZ Neo Saraya Palms - All inclusive is an all-inclusive resort and rates come with buffet meals.

How much does it cost to stay at JAZ Neo Saraya Palms - All inclusive?

As of Nov 15, 2026, prices found for a 1-night stay for 2 adults at JAZ Neo Saraya Palms - All inclusive on Dec 1, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at JAZ Neo Saraya Palms - All inclusive?

JAZ Neo Saraya Palms - All inclusive offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

Does JAZ Neo Saraya Palms - All inclusive include a casino on the premises?

No, JAZ Neo Saraya Palms - All inclusive doesn't have a casino.

Does JAZ Neo Saraya Palms - All inclusive have a restaurant that serves breakfast?

Yes, JAZ Neo Saraya Palms - All inclusive serves free buffet breakfast at Shams main Restaurant each morning.

Will JAZ Neo Saraya Palms - All inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at JAZ Neo Saraya Palms - All inclusive.

How close is the airport from JAZ Neo Saraya Palms - All inclusive?

The closest major airport to JAZ Neo Saraya Palms - All inclusive is Hurghada Intl. Airport (HRG), which is 19.4 mi away (44 minutes by car).

JAZ Neo Saraya Palms - All inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 107 reviews
Rating 8 - Good. 30 out of 107 reviews
Rating 6 - Okay. 6 out of 107 reviews
Rating 4 - Poor. 4 out of 107 reviews
Rating 2 - Terrible. 2 out of 107 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good specially the stuff they are doing their best to make every thing in the best shape and always helpful and kind. The room was big and comfortable and the food taste was very delicious and quality was good
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, rooms were huge, the entertainment guys tried there best to get everyone involved, especially ameel, sorry if spelt wrong, the bar staff were great, the highlight of our holiday was the lifeguard Hassan, from the moment we arrived he took an interest and advised us where to sit etc, he helped me when I was ill and prepared a vip area for my wife on her birthday, he also helped my daughter to learn how to swim and showed my son how to swim a lot better, every day he greeted us with a smile and we looked forward to seeing him
Stayed 14 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel offered exactly the calm and quiet environment that we were looking for. The staff was very polite and helpful especially Mr Ghareeb at the front desk. The room was spacious and very clean. Definitely worth it to come back.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lot of fun, thanks Jaz Sarayat palms
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent support from staff
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service by staff
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was really nice and clean but the outside the area was not too clean.
Stayed 6 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds! 10 min walk to the beach but there were shuttles all day. All around a wonderful stay! The staff was very accommodating and went out of their way to make sure you had everything you need! Thank you!
Stayed 5 nights in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service but too intimate for me

Smaller complex than we are use to pool area also small Service was excellent just depends whether your prefer this more quieter intimate setting
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This four-star hotel exceeded our expectations. With amazing location among greenery next to a golf course, excellent food in all-inclusive restaurants, high cleaning standards and professional staff (including very helpful and friendly Negm at the reception desk), you cannot go wrong with this choice. It's an excellent value for money. Highly recommended.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 3 nights in Oct 2024
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

They must lower the price per night

Small pools. Lack of food variety and quality. Poor snacks. High price for the provided services and facilities.
Stayed 3 nights in Apr 2019
Verified review

6/10 Okay

They had no swimming pool onsite
Stayed 9 nights in Aug 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The one problem we had that stopped an excellent was that we had birds nesting over our patio so it was filthy and smelly - I reported this every day but it was only jetwashed a few times so we couldn’t use the patio area - felt this problem wasn’t taken seriously and it was too dirty for the room cleaner to tackle with a mop
Stayed 10 nights in Jul 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
To much problems with the technical equipment of the rooms.
Stayed 9 nights in Nov 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon séjour, malgré un accueil désagréable. Pour voir les poissons et les coraux, il faut aller à l'embarcadère ou carrément faire une excursion snorkling.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Bra hotell med alla bekvämligheter och säbra service
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Færre retter end de store hoteller men maden var mere velsmagende. Meget roligt hotel med flotte grønne omgivelser. Værelserne er meget store og alt er rent med god service. Personalet er meget venligt og service minded. Gode udendørsområder. Adgang til gode tennisbaner og en god tennis træner med rimelige priser. .
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal von den Reinigungskräften bis hin zu den Gärtnern, den Köchen und den Kellnern alle sehr freundlich, zuvorkommend und hilfsbereit
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastisk pool, og super service ved poolen. Værelserne er meget normale men på ingen måde negativt. Strandområdet er lidt arealmæssige lidt presset, til gengæld er strand fin og der er mindre end 50 meter til snorkling med koraller. Kan bestemt anbefale Ala carte restaurant, men ikke de øvrige
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
E’ una struttura davvero molto bella, enorme e ha tutto ciò di cui una persona in vacanza dovrebbe avere. Io ci ritornerei molto volentieri
Stayed 10 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mycket trevlig personal och Wfi på hela området. Bra mat och väldigt säkert område
Stayed 9 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Schönes Resort, toller Strand
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super a conseiller
Stayed 13 nights in Jul 2024