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The Gateway Hotel Pasumalai

4.0 out of 5.0

Recent guest reviews

The only place to stay in Madurai. Excellent location and very good property to chill out. Excellent service and very helpful staff. Good food and great south Indian cuisine variety. I would recommend this hotel to all my family and friends.

What can i say, greeted by the Deputy Manager, greeted by the Head chef, who made us a special delicacy of Madurai. - Rose almond milk - gorgeous! The mayurs (peacocks) around us everywhere, even whilst swimming . Waking up each morning to a beautiful vista with the sounds of puja. Watching the sunrise/sunset. It's somewhere I would definitely go back to. It is steeped in history and class. Very glad to have stayed there.

Wonderful ambience,spacious hall,good amenities,most of all excellent food. Our function went without a hitch. Very attentive staff &helpful in all ways. The management too were very patient to our many queries &obliged.

Beautifully structured,elegantly designed and courteous staff made my first visit to madurai memorable. First would like to thank Mr. Prabhu at front desk for helping out in clearing the confusion regarding the reservation and made efforts to make my stay at Taj memorable. Breakfast spread was delicious and staff at vista restaurant were very attentive to minor details. At taj you would definitely feel like you are in lap of nature with all the 5 star amenities and service. Taj gateway Pasumalai didn't just met our expectations but has made a lasting impression. A round of applause to each and every person at Taj gateway Pasumalai for the wonderful stay..cheers!!

Have stayed there many times as the staff there are really caring and professional while making you feel at home with a pleasant smile and truly doing their best to help. Will be staying at this hotel every time I come to Madurai

We loved the two days spent in this hotel. The staff was cordial and warm and the manager himself welcomed us. We were very satisfied with the choice of room as it was near the swimming pool. The food was good and on a day there was no dinner buffet, they arranged a splendid a la carte meal for us. The stay at a Taj property as usual remains the best on any trip.

This place is very charming and has a lot of character. The staff was wonderful and the service was good. They have redone the bathrooms, if they would invest in the rooms and faculties this place could be top notch. Wildlife is abundant, the views are stunning, rooms are huge. Has a lot of potential. Breakfast buffet was very good. I ordered an omelet and it never came, not a huge deal. Dinner buffet was also very good. 20-min from Meenakshi. Nice stay.

Good location. Fantastic flora and fauna. Not so great breakfast. Good local non vegetarian dishes for in room dining. Not so great functionality of room fixtures and furniture. Curtain difficult to be kept in place.

My wife and I enjoyed this beautiful property on a hill, with well maintained lawns, great colonial style rooms, freely roaming peacocks, and very friendly and helpful staff. We generally spend our holidays in some Taj hotel. This was clearly one of our dream stays.

It is an amazing place to stay in Madurai. The Drive till the hotel is very nice gives a view of the entire city. And a Very beautiful property. The staff is very courteous and helpful. There are many many peacocks at the property lovely sight to see.

Room options

Standard Room, 1 King Bed, Garden View

King 1 | Sleeps 3

Superior Room, 1 King Bed, Garden View

King 1 | Sleeps 3

Executive Room, 1 King Bed, Garden View

King 1 | Sleeps 3

Executive Room, Garden View

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 1092 reviews