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SmartRental Collection Gran Vía Capital

4.0 star property
VIP Access

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Photo gallery for SmartRental Collection Gran Vía Capital

Outdoor pool
Breakfast, dinner and brunch served
Suite Collection, 2 Bedrooms, 2 Bathrooms (6 people) | Terrace/patio
In-room safe, individually decorated, individually furnished
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Calle Gran Vía 14, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Suite Collection

In-room safe, individually decorated, individually furnished

Suite Collection

  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

9.2 out of 10
Wonderful
(15 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Superior Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Superior Apartment, 1 Bedroom

9.2 out of 10
Wonderful
(34 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

9.6 out of 10
Exceptional
(13 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite Smart

Terrace/patio

Suite Smart

8.8 out of 10
Excellent
(3 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite Collection 1 Bedroom (2 people)

In-room safe, individually decorated, individually furnished

Suite Collection 1 Bedroom (2 people)

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms (Collection)

Terrace/patio

Suite, 2 Bedrooms (Collection)

10.0 out of 10
Exceptional
(3 reviews)
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Madrid

Located in Madrid Centro, SmartRental Collection Gran Vía Capital is adjacent to Gran Via and within a 10-minute walk of other popular attractions like Puerta del Sol. This 60-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Gran Via - 2 min walk - 0.1 miles
  • Puerta del Sol - 6 min walk - 0.4 miles
  • Plaza de Santa Ana - 8 min walk - 0.5 miles
  • Plaza de España - Princesa - 10 min walk - 0.5 miles
  • Plaza Mayor - 13 min walk - 0.7 miles

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ‪Steakburger Bar (Gran Via) - ‬1 min walk
  • ‪Honest Greens - ‬2 min walk
  • ‪Hundred Burgers - ‬1 min walk
  • ‪Mercado de la Reina - ‬1 min walk
  • ‪Tiki Taco - ‬1 min walk

About this property

SmartRental Collection Gran Vía Capital

Guests staying at SmartRental Collection Gran Vía Capital enjoy an outdoor pool, free WiFi in public areas, and a communal living room. If you drive, self parking is EUR 39 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 70 per person one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables.
45-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Kitchens, washers/dryers, and sitting areas are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

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SmartRental Collection Gran Via Centric
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 39 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A restaurant

Restaurants on site

  • La Catorce Restaurante

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Airport shuttle fee per child: EUR 70 (one-way)
  • Self parking fee: EUR 39 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

SmartRental Collection Gran Vía Capital Hotel
SmartRental Collection Gran Vía Capital Madrid
SmartRental Collection Gran Vía Capital Hotel Madrid

Frequently asked questions

Is a free cancellation option available at SmartRental Collection Gran Vía Capital?

SmartRental Collection Gran Vía Capital provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at SmartRental Collection Gran Vía Capital?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at SmartRental Collection Gran Vía Capital on May 3, 2026 start from $217, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near SmartRental Collection Gran Vía Capital?

This hotel is situated in Madrid Centro within a 10-minute walk of Gran Via and Puerta del Sol. You'll also find National Prado Museum and Plaza Mayor less than a mile away.

Will I be able to park at SmartRental Collection Gran Vía Capital?

Yes, parking is offered for EUR 39 per day.

Does SmartRental Collection Gran Vía Capital feature a casino at the property?

No, SmartRental Collection Gran Vía Capital doesn't have a casino.

Will I find an indoor pool at SmartRental Collection Gran Vía Capital?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 7:00 PM.

What will couples enjoy most about a stay at SmartRental Collection Gran Vía Capital?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar.

Does SmartRental Collection Gran Vía Capital have a hot tub?

No, this hotel doesn't have a spa tub.

Does SmartRental Collection Gran Vía Capital feature a restaurant that includes a breakfast menu?

Yes, SmartRental Collection Gran Vía Capital serves buffet breakfast for a surcharge each morning at La Catorce Restaurante.

Does SmartRental Collection Gran Vía Capital allow pets to stay for free?

No, pets aren't allowed at SmartRental Collection Gran Vía Capital though service animals are welcome.

Does SmartRental Collection Gran Vía Capital have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to SmartRental Collection Gran Vía Capital?

The closest major airport to SmartRental Collection Gran Vía Capital is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.6 mi away (17 minutes by car).

Can I book a room with a balcony at SmartRental Collection Gran Vía Capital?

Yes, some guestrooms at SmartRental Collection Gran Vía Capital offer a deck/patio.

SmartRental Collection Gran Vía Capital Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1008 reviews
Rating 8 - Good. 167 out of 1008 reviews
Rating 6 - Okay. 35 out of 1008 reviews
Rating 4 - Poor. 18 out of 1008 reviews
Rating 2 - Terrible. 10 out of 1008 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jagroop

Liked: Cleanliness, amenities, property conditions & facilities
Kind staff, spotless the whole place, perfect rooms. We loved our stay!
Stayed 2 nights in Jan 2026

10/10 Excellent

Elian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025

8/10 Good

Myrnaliz

Traveled with family
Liked: Cleanliness, staff & service, amenities
Súper céntrico
Stayed 4 nights in Dec 2025

8/10 Good

Ksenia, Mississauga

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great - both the front desk and the cleaning staff. The location was amazing. We could walk to everything. The room was very nice. Loved that there was a mini dishwasher. Only downside was the pullout couch - there were three of us - the mattress was very thin and uncomfortable. If you replace that it would be 5 stars.
Stayed 6 nights in Dec 2025

8/10 Good

Dalia

Stayed 5 nights in Dec 2025

8/10 Good

William

Stayed 2 nights in Dec 2025

10/10 Excellent

Mauricio

Stayed 2 nights in Dec 2025

10/10 Excellent

Dalia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes it was very clean and very cordial
Stayed 5 nights in Dec 2025

10/10 Excellent

VICTOR

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel as not only serves a great customer service but it also offers easy access to the whole city. Room has been cleaned to a high standard and had all the necessary facilities for a great stay. I would definitely be booking this stay again! It did not disappoint at all.
Stayed 4 nights in Dec 2025

2/10 Terrible

Karen

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room bathroom was dirty when we got there. The second morning we woke up to a flooded bathroom floor. The towel hanger was broken and the shower door was loose. The front desk staff was friendly and the location is great but other than that we were very disappointed on the hotel. I had great expectations because I am a fan of LuisitoComunica the you tuber and he recommended this hotel, but it was a huge disappointment.
Stayed 4 nights in Dec 2025

10/10 Excellent

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 6 nights in Dec 2025

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel with friendly staff. GREAT location in the heart of Grand Via restaurants and shopping! Walkable to everything! The palace, Retiro Park, Salamanca and all the Christmas markets around the city! We had a great stay! Thank you Smartcollection!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
Amazing and friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Jaqueline Aureola

Liked: Cleanliness, amenities, property conditions & facilities
Very cleanly. The staff were magnificent. This location was super central and has great restaurants around
Stayed 6 nights in Nov 2025

8/10 Good

Jose Miguel

Liked: Cleanliness, staff & service, amenities
En general bueno, hay suficientes almohadas en la cama. La desague de la ducha estaba tapado.
Stayed 4 nights in Nov 2025

10/10 Excellent

Hanin

Stayed 1 night in Nov 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
Wonderful staff, very nice room, beautiful views from the rooftop lounge space. I'd highly recommend a stay here if traveling to Madrid. Thank you much!
Stayed 3 nights in Nov 2025

10/10 Excellent

Alex

Stayed 1 night in Nov 2025

8/10 Good

Lyra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful room, staff were friendly and helpful. Deducted one star and the flat missed some key amenities to make it a comfortable “self-catered” stay, eg washing up liquid, oven mitts. Also the TVs weren’t working but this wasn’t a major issue since we didn’t spend tons of time at the flat anyway.
Stayed 3 nights in Nov 2025

10/10 Excellent

Stacy

Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Stayed 3 nights in Oct 2025

10/10 Excellent

Amber

Stayed 5 nights in Nov 2025

10/10 Excellent

Ausra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We spend only 1 night there but it was excellent , great location, clean and huge rooms we had a 2 bedroom apartment. they have heated pool, but we did not use it. Breakfast was really good. We loved it there!
Stayed 1 night in Nov 2025

6/10 Okay

Pradeep

Liked: Staff & service
Rooms very conjusted with shower and toilet and was basin everything inside and not a place to move around freely. Staff was very very courteous
Stayed 3 nights in Nov 2025