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Occidental Castellana Norte

4.0 out of 5.0

Recent guest reviews

The hotel is far from the city center but will be good if you have business in Barajas. I think it is good value for money if you are ok to use public transport. The room was comfortable and breakfast choices were good.

We unexpectedly needed a hotel overnight in Madrid after our flight was cancelled. We found this hotel on TA and booked it from the airport. We took a taxi both ways so didn't see much of the neighborhood, although the hotel seemed to be in a more residential area. It appeared modern and clean with all necessary amenities. We ate dinner at the hotel restaurant, and also had the very acceptable breakfast buffet the next morning. Interesting complimentary appetizer of gulas at dinner!

Really really nice, very clean, bed so big and soft, reception the best. Train station and bus 5 minutes walking slow MAXIMUM. Maybe If you see hotel wall outside is not very "luxury" but inside on the bedrooms are so perfect, look like rich. TV with EVERY programmes from normal tv on my house, really happy to seem La que se avecina here! We don't eat in the hotel restaurant, we called pizza and we eat on the bedrooms. I am so happy to stay here, next holidays in Madrid I'll be back here.

Our first stop on a with a tour group that planned the 9 day trip through Spain. It took a little longer to get settled but I could imagine with 50 or so people ready to get their room at one time, after a long flight. But the hotel handled it well. It's off the beaten path and a few minutes from the square but all in all it was a nice place to stay. The food was generally good, our buffet for at least two days. The shower was roomy, bed comfy, noise level low. Small elevator but for the price I'd definitely stay here again. Staff was well managed, there to support you at all times.... I was happy. I know that there are pictures with cricked tile or what not but I personally think its the cost of doing business and once reported those things would have been taken care of.

This is a good, clean hotel in this part of town. The breakfasts are great, and the staff are friendly and helpful. The rooms and bathrooms are fairly basic but very nice. There's a restaurant and outside bar, but nowhere particularly relaxing in the common areas. However, it's perfect for a business trip, and not far from the airport.

Just returned from a long weekend in Madrid . Excellent hotel , would highly recommend. Modern, spotless rooms , and with good facilities onsite , including the restaurant and snack bar . Staff were so friendly and helpful , nothing was too much trouble. Previous reviews have criticised the location but there is a bus stop directly outside which took us right into Puerto del Sol , and for €1.50 great value. I will certainly be returning to stay here again. Well done to all the staff at this hotel , very high standards . Thank you.

No idea why there's a hotel in this area, it's basically residential. View of the back of industrial units in the front is not very scenic. Bus 150 will take you to downtown Madrid. This is a modern hotel with a neon purple carpet in the elevator. If you're jet lagged or hung over, that will be the end of it. Rooms are big, clean, and have good lighting and storage. Zero soundproofing, you will hear anyone and everyone in the hallways. Why don't they get sound absorbing material there? Best part is the snack bar which is excellent, open long hours and has very reasonable and good food because there's nothing else around. Breakfast also excellent, very good coffee and fresh squeezed orange juice in a bizarre looking machine.

Been to hotels around the world this one is the one with a unexpected and pleasant environment great service and people. my respect yo the staff for an excellent operation. Also for me location is a plus for this facility close to estacion de la mora and Chamartín metro / train stations

I stayed here for an Educational Tour and it was very nice. The rooms were very spacious and the breakfast buffet was very good. All of the staff are friendly and accommodating. To get to Madrid city center you have to take 2 different Metro lines, but it is not complicated. I would stay in the hotel again.

spent 2 nights last week in this hotel. overall not good choice altough some good things. let's start from the bad: no gym. for this category you really expect a gym..I could not believe when they told me it was not there..Location really terrible..only if you need to work in that area (as we had to do) otherwise not a good choice. bed not too comfortable as the double bed was made with 2 beds tight together. the good: room ok. very clean. dinner in the room overall good quality. breakfast good especially the cake which tasted home made. very good also the coffe and cake rack for breakfast restaurant pre-opening hours.

Avenida de Manoteras, 20 Madrid Madrid

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center
  • Concierge services

Located in Hortaleza, Occidental Castellana Norte is within a few miles (5 km) of sights such as Golf Park and Cuatro Torres Business Area. This 144-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. It's adjacent to the airport and also near Santiago Bernabeu Stadium and Hospital La Paz.


In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a lobby lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee from 7:30 AM to 10:30 AM.


All 144 soundproofed rooms provide minibars, safes, and phones. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bidets. Desks are also available.

Property features

Occidental Castellana Norte features free WiFi in public areas, 3 meeting rooms, and conference space. If you drive, self parking is EUR 16 per day, and there's also an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Superior Room

King 1 | Twin 2 | Sleeps 2

Superior Room (with extra bed)

King 1 | Twin 2 | Sleeps 3

Family Room

King 1 | Twin 2 | Sleeps 4

Superior Room (Extra bed, Non Refundable)

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 695 reviews