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Occidental Castellana Norte

4.0 out of 5.0

Recent guest reviews

This property resumes all that one expects from a hotel: - great attention from staff (reception as well as restaurant - very reactive) - great food (breakfast is very complete and tasty - from cold to hot dishes and a wide range of choices for dinner also) - nice heated terrace to have a drink - great soundproof room with large comfortable beds, super sized bathroom and good amenities - bus station right in front of the hotel which takes you dowtown easily - metro station at a very reasonable walking distance All in all a hotel that I would definitely recommend for family stays as well as for business trips.

Great place if you have business in the area. Few other options in the area. Beds are soft and not comfortable though. Good breakfast and great efficient service at reception. Rooms are clean and nice.

Decent hotel, modern and minimalist. Breakfast can do with a vast improvement. Towels need softening. Friendly staff,good reception. In an industrial area, so not few restaurants in the immediate vicinity.

I spent 4 nights here whilst training at my employers Madrid office 5 minuets from the hotel. It is difficult to find fault on this trip, so I won’t. Check in was a breeze and handled professionally by a receptionist who switched between English and Spanish seamlessly, and even though I was checking in several hours before time, I was admitted without comment. The room was spotless and well appointed and kept spotless during my stay. The bed must have been ten feet wide. The included continental breakfast was done as well as I have ever experienced and the staff extremely attentive. I seriously cannot remember a hotel stay as good as this one, it was truly excellent.

This is a great hotel, good value for money. Easy access to the metro station. Staff is very helpfull and friendly, good service!! The room we had was perfect, very clean, big bed great air condition. The location is a bit fare from the city center, but that was no problem for us. All in all a plesant stay.

Nice location for business with a lot connection to the center of Madrid. Small hotel with great accommodation rooms, good restaurant and professional people. Breakfast in the morning also great in term of choices and fresh products.

Kindness and proffesionalism. I needed one changing the date of booking, on last day, and they immediately accepted. Very, very good ! Was the best option on my route. I will always come back with pleasure !

I stayed here while on business in Madrid. Very good for access to the and from the airport. The rooms are spotless. Reception very helpful. You may want to eat in the hotel as there is not really any restaurants in the area within walking distance. I walked to the cinema complex but all the eating places are fast food.

The Hotel's location was just perfect for our Business trip needs. Everybody we dealt with was really professional, helpful & very friendly, and we got everything we needed (including a lovely fresh lemonade at our arrival on a very warm evening). Breakfast buffet was also very good. Definitely staying here again next time we are in Madrid!

This is a good, dependable hotel. The restaurant isn't great but the breakfast is acceptable. The staff is nice and if you have meetings/business in the north of Madrid it's about the only place around.

Avenida de Manoteras, 20 Madrid Madrid

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center
  • Concierge services

Located in Hortaleza, Occidental Castellana Norte is within a few miles (5 km) of sights such as Golf Park and Cuatro Torres Business Area. This 144-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. It's near the airport and also near Santiago Bernabeu Stadium and Hospital La Paz.


In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a lobby lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 10:30 AM.


All 144 soundproofed rooms provide minibars, safes, and phones. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bidets. Desks are also available.

Property features

Occidental Castellana Norte features free WiFi in public areas, 3 meeting rooms, and conference space. If you drive, self parking is EUR 16 per day, and there's also an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, express check-in, and express check-out.

Room options

Superior Room

King 1 | Twin 2 | Sleeps 2

Superior Room (with extra bed)

King 1 | Twin 2 | Sleeps 3

Family Room

King 1 | Twin 2 | Sleeps 4

Superior Room (Extra bed, Non Refundable)

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 828 reviews