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Recent guest reviews

We had the suite that had large windows that opened above the street, but with three large windows closed, cut out all street noise. The food was pretty good and they have a lovely pool in the back with a covered dining area and fountains. Really lovely.

The staff was the most important asset.

Great unique property with wonderful amenities. Great staff that helped us at every turn. Quiet and comfortable luxurious rooms.

Stunning hotel with first class service and right in the center of Madrid. I will be staying here every time I go to Madrid.

Absolutely loved our stay at this hotel. They were so attentive to my family (we were travelling with 8 month old twins) and made our NYE experience extra special. I'd highly recommend.

Calle de Atocha 34 Madrid Madrid

Hotel highlights

  • Walking distance to Puerta del Sol and Plaza Mayor
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Madrid Centro, CoolRooms Palacio de Atocha is within a 10-minute walk of popular sights such as Puerta del Sol and Plaza Mayor. This 4-star hotel has 35 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 11:00 AM.


Rooms

Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and safes are also standard.


Property features

Guests of CoolRooms Palacio de Atocha enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. If you drive, self parking is EUR 30.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 70 per person one-way. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities and a garden.

Room options

Deluxe Double Room

1 King Bed | Sleeps 2

Premium Double Room

1 King Bed | Sleeps 2

Junior Suite

1 King Bed | Sleeps 2

Superior Suite, 2 Bedrooms, 2 Bathrooms

2 King Beds | Sleeps 4

Guest reviews for CoolRooms Palacio de Atocha

Everyone (1) Couples (2) Family (1)
5
Partner Couples

We had the suite that had large windows that opened above the street, but with three large windows closed, cut out all street noise. The food was pretty good and they have a lovely pool in the back with a covered dining area and fountains. Really lovely.

By on Sep 27, 2021

Review comment responded on Sep 28, 2021

Dear Brandy; Thank you for sharing your last experience of your stay with us in Orbtitz, we are pleased to read that you loved the hotel and have fulfilled your expectations. The soundproofing of the rooms are of the best quality for the maximum rest of the guests. We hope you have enjoyed your dinner in our restaurant, thank you for your kind words, make assured we will pass your comment to the staff they will be delighted to read your experience. We hope we can welcome you in another occasion. Best Regards Team Palacio de Atocha

5
Everyone

The staff was the most important asset.

By on Sep 19, 2021

Review comment responded on Sep 24, 2021

Dear John; Thank you so much for the valuable time for giving us your feedback about your experience, our philosophy is: “the best hosts in the best locations” and for fulfilling this request we know that the staff it's an important part of the travel, for this reason our staff its full service for our guests. Once more, we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards Team CoolRooms Palacio de Atocha

5
Partner Couples

Great unique property with wonderful amenities. Great staff that helped us at every turn. Quiet and comfortable luxurious rooms.

By on Mar 6, 2020

Review comment responded on Mar 6, 2020

Dear valued guest: Thank you for the great feedback of your recent holiday experience at our CoolRooms Atocha, our luxury historic hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are looking forward to welcoming you back to our hotel and thank you very much for recommending us. Kind regards,

5
Family

Stunning hotel with first class service and right in the center of Madrid. I will be staying here every time I go to Madrid.

By , from New York on Feb 4, 2020

Review comment responded on Feb 5, 2020

Dear Jamie: Thank you very much for speaking so high about us and your recommendation. Our luxury historic hotel was reconstructed with the aim to provide maximum comfort and coziness to a modern traveler, yet at the same time to preserve the elegance and atmosphere of the original construction. Hoping to have the pleasure of welcoming you back soon, my best wishes,

5
Family with small children

Absolutely loved our stay at this hotel. They were so attentive to my family (we were travelling with 8 month old twins) and made our NYE experience extra special. I'd highly recommend.

By on Jan 2, 2020

Review comment responded on Jan 8, 2020

Dear Nina and family: Thank you for your very kind review of CoolRooms. I was delighted to learn that you chose to spend a special occasion with us and everything was as it should be. It was great to learn that you had such an enjoyable stay and our team looked after you so well. I look forward to welcoming you back to us again in the future. Kind regards,

CoolRooms Palacio de Atocha

Calle de Atocha 34, Madrid, Madrid 28012
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