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CoolRooms Palacio de Atocha

4.0 star property
Victorian hotel with a 24-hour front desk and a coffee shop
VIP Access

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Photo gallery for CoolRooms Palacio de Atocha

Signature Suite | Living area | Flat-screen TV
Creator video
Staircase
Deluxe Double Room | Premium bedding, down comforters, memory foam beds, minibar
Outdoor pool, sun loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Laundry

Explore the area

Map
Calle de Atocha 34, Madrid, Madrid, 28012
  • Puerta del Sol
    ‪5 min walk‬
  • Plaza Mayor
    ‪8 min walk‬
  • Gran Via
    ‪10 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Suite

Suite | Premium bedding, down comforters, memory foam beds, minibar

Suite

10.0 out of 10
Exceptional
(9 reviews)
  • 699 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Premium bedding, down comforters, memory foam beds, minibar

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 1022 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Double Room

10.0 out of 10
Exceptional
(13 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down comforters, memory foam beds, minibar

Premium Double Room

10.0 out of 10
Exceptional
(12 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, down comforters, memory foam beds, minibar

Junior Suite

9.6 out of 10
Exceptional
(10 reviews)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms | Premium bedding, down comforters, memory foam beds, minibar

Superior Suite, 2 Bedrooms, 2 Bathrooms

9.6 out of 10
Exceptional
(5 reviews)
  • 1076 sq ft
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Madrid

Located in Madrid Centro, CoolRooms Palacio de Atocha is adjacent to Plaza de Santa Ana and within a 10-minute walk of other popular attractions like Puerta del Sol. This 4-star hotel has 35 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Prado Museum - 9 min walk - 0.5 miles
  • Gran Via - 10 min walk - 0.5 miles
  • Royal Palace of Madrid - 14 min walk - 0.8 miles

Getting around

  • Anton Martin Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Casa Alberto - ‬3 min walk
  • ‪Café Central - ‬2 min walk
  • ‪Zuppa - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Mauna Loa - ‬2 min walk

About this property

CoolRooms Palacio de Atocha

Victorian hotel with a 24-hour front desk and a coffee shop
Guests of CoolRooms Palacio de Atocha enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. If you drive, self parking is EUR 32 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 145 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a terrace, laundry facilities, and a water dispenser.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Self parking on site (EUR 32 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 35 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 7)
  • Self parking fee: EUR 32 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses geothermal energy, plus eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CoolRooms Atocha Hotel Madrid
CoolRooms Atocha Hotel
Hotel CoolRooms Atocha Madrid
CoolRooms Atocha Madrid
CoolRooms Atocha
Hotel Hotel CoolRooms Atocha Madrid
Madrid Hotel CoolRooms Atocha Hotel
Hotel Hotel CoolRooms Atocha
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

Frequently asked questions

Is a free cancellation option available at CoolRooms Palacio de Atocha?

CoolRooms Palacio de Atocha offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at CoolRooms Palacio de Atocha?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at CoolRooms Palacio de Atocha on Jul 6, 2025 start from $305.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around CoolRooms Palacio de Atocha?

This hotel is situated in Madrid Centro, just steps from Plaza de Santa Ana, and within a 10-minute walk of Puerta del Sol and Plaza Mayor. You'll also find Prado Museum and Gran Via less than a mile away.

Is parking available on site at CoolRooms Palacio de Atocha?

Yes, parking is offered for EUR 32 per day.

Is there a spa at CoolRooms Palacio de Atocha?

Spa services at the hotel include couples treatments.

Does CoolRooms Palacio de Atocha have a casino at the property?

No, CoolRooms Palacio de Atocha doesn't have a casino.

Is there an indoor pool at CoolRooms Palacio de Atocha?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at CoolRooms Palacio de Atocha?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at CoolRooms Palacio de Atocha?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does CoolRooms Palacio de Atocha feature a restaurant that includes a breakfast menu?

Yes, CoolRooms Palacio de Atocha serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does CoolRooms Palacio de Atocha allow pets to stay free of charge?

No, pets aren't allowed at CoolRooms Palacio de Atocha.

Are there connecting rooms at CoolRooms Palacio de Atocha?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to CoolRooms Palacio de Atocha?

The closest major airport to CoolRooms Palacio de Atocha is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 11.6 mi away (24 minutes by car).

Are there rooms with balconies that I can book at CoolRooms Palacio de Atocha?

No, you won't find guestrooms with balconies at CoolRooms Palacio de Atocha.

CoolRooms Palacio de Atocha Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 791 out of 872 reviews
Rating 8 - Good. 67 out of 872 reviews
Rating 6 - Okay. 6 out of 872 reviews
Rating 4 - Poor. 4 out of 872 reviews
Rating 2 - Terrible. 4 out of 872 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Dmitry, Swampscott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with exceptionally friendly stuff. Re: Expedia's benefit - I do not drink Champaign :(
Stayed 2 nights in Mar 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My new go to hotel in Madrid

Perfection. Everything. It can get noisy some times because the hotel hosts a lot of events but its only during the day or from the restaurant. Besides that best hotel I stayed in and I say this as someone who travels twice a month. Will be back for sure!
Stayed 6 nights in Dec 2024

10/10 Excellent

Hanan

Traveled with family
Liked: Staff & service, property conditions & facilities
Wonderful experience. Very clean. Beautiful hotel!
Stayed 3 nights in Mar 2025

10/10 Excellent

Gerald

Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, but central location, friendly staff.

Loved our stay, very friendly staff with great restaurant recommendations and hotel was a good location for us to walk to everything we wanted to see. Highly recommend and would definitely return.
Stayed 3 nights in Mar 2025

10/10 Excellent

David Hieu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A secret palace.

Simply one of the best, if not the best hotels I've ever stayed in the world. Best kept secret!
Stayed 10 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in the heart of Madrid

From the minute we arrived to the minute we left we were looked after amazingly. Even down to giving us two bottles of water and a snack when we checked out. Our room was beautiful. The bed was huge and so comfortable. Loved the decor. When we arrived our room wasn’t ready so they looked after our luggage while we went exploring. When we got back they had taken our luggage to the room and even remembered my husbands name. Attention to detail in absolutely everything. I could go on but discover it for yourselves.
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Mar 2025

10/10 Excellent

Yunyi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coolrooms Atocha was absolutely our highlight of the trip. It was at the center of everything. We walked everywhere with our five year old without an issue. The hotel staff was so friendly. We were able to check in early and they made the whole experience smoothly. The size of the Junior suite was huge, including the bathroom. We were so surprised that even the sofa bed was made so nice and clean, for our child to sleepnin. Amenity was on another level: they had blowdryer and hair straightener from GHD, and I loved the scent of their toiletry as well. We are definitely going to return if we are ever visiting Madrid again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Uno de los hoteles más completos en los que me he hospedado. Te brindan todo lo que necesitas de viaje; pasta dental, cepillo de dientes, plancha de pelo. Los productos de baño Molton Brown, el detalle en el diseño, regalo de cortesía como cava. El servicio te hace sentir como si fueras de la realeza. 10/10

10/10 Excellent

Eliana, Weston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Liz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here you will not be sad

It was beautiful. So happy we chose to stay here. The restaurant in the hotel was perfect and the service was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing little hotel with exceptional staff

This small and friendly hotel is ideally located in the centre of Madrid perfect for sightseeing.It only has about 37 rooms and every guest's need is taken care of by its well trained and exceptional staff. So if you want super luxury and comfort then this is the hotel for you.
Stayed 7 nights in Feb 2025

10/10 Excellent

Shai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just perfect! The room was huge and like brand new with luxurious amenities, the staff was super nice and accommodating, location of the hotel is excellent right in the center and near everything you might need. Our stay there really exceeded all our expectations.
Stayed 4 nights in Feb 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love this hotel. Hd a problem this time with the air con though and room was too hot.
Stayed 1 night in Feb 2025

10/10 Excellent

Eve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, comfortable stay. Perfect location for a long weekend stay to explore. Staff were incredible, will come back!
Stayed 3 nights in Feb 2025

10/10 Excellent

Bobbi J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ismael

Stayed 3 nights in Jan 2025

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premier property and amenities. Great location, safe and walkable to all attractions
Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Edmund

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel - incredible staff and the location was second to none.
Stayed 3 nights in Dec 2024

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