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CoolRooms Palacio de Atocha

Property class: 4
VIP Access

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Photo gallery for CoolRooms Palacio de Atocha

A poolside area with wooden decking, outdoor seating, and a small pool.
Creator video
A grand staircase with ornate white railings and a wooden finish.
A modern living room with a large window offering a city view at sunset.
A table set for breakfast with croissants, fruit, and coffee, overlooking a pool.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Calle de Atocha 34, Madrid, Madrid, 28012
  • Place, Plaza de Santa Ana
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Premium Double Room

A spacious bedroom with a large bed, a bedside table with lamps, and a bench.

Premium Double Room

10.0 out of 10
Exceptional
(16 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A modern hotel room with a large bed, bedside tables, a desk, and built-in shelving.

Junior Suite

9.8 out of 10
Exceptional
(11 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

A modern hotel room with a large bed, bedside tables, a ceiling light, and a view of the bathroom.

Deluxe Double Room

10.0 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms, 2 Bathrooms

A bedroom with a large bed, a skylight, a bedside table with a lamp, and a bench.

Superior Suite, 2 Bedrooms, 2 Bathrooms

9.8 out of 10
Exceptional
(6 reviews)
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite

A spacious bedroom with a large bed, a bench, a desk, and a seating area with a sofa and chairs.

Suite

10.0 out of 10
Exceptional
(9 reviews)
  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

A rooftop hot tub with a view of a church and surrounding buildings.

Signature Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1022 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Pool
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About the neighborhood

Madrid

Located in Madrid Centro, CoolRooms Palacio de Atocha is within a 10-minute walk of popular sights such as Puerta del Sol and Plaza Mayor. This 4-star hotel has 35 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.1 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Museo Nacional Centro de Arte Reina Sofía - 10 min walk - 0.5 miles
  • Gran Via - 10 min walk - 0.6 miles

Getting around

  • Anton Martin Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Acid Bakehouse - ‬3 min walk
  • ‪Casa Alberto - ‬3 min walk
  • ‪Ambu - ‬3 min walk
  • ‪Zuppa - ‬1 min walk
  • ‪Gosto Café - ‬2 min walk

About this property

CoolRooms Palacio de Atocha

Guests of CoolRooms Palacio de Atocha enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. If you drive, self parking is EUR 32 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 145 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a terrace, laundry facilities, and a garden.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Self parking on site (EUR 32 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 30 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 30 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 7)
  • Self parking fee: EUR 32 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses some geothermal energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses geothermal energy.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CoolRooms Atocha Hotel Madrid
CoolRooms Atocha Hotel
Hotel CoolRooms Atocha Madrid
CoolRooms Atocha Madrid
CoolRooms Atocha
Hotel Hotel CoolRooms Atocha Madrid
Madrid Hotel CoolRooms Atocha Hotel
Hotel Hotel CoolRooms Atocha
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

Frequently asked questions

Is a free cancellation option available at CoolRooms Palacio de Atocha?

CoolRooms Palacio de Atocha offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at CoolRooms Palacio de Atocha?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at CoolRooms Palacio de Atocha on Dec 3, 2026 start from $255, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around CoolRooms Palacio de Atocha?

This hotel is situated in Madrid Centro within a 10-minute walk of Puerta del Sol and Plaza Mayor. You'll also find National Prado Museum and Gran Via less than a mile away.

Will I be able to park at CoolRooms Palacio de Atocha?

Yes, parking is offered for EUR 32 per day.

Is there a spa at CoolRooms Palacio de Atocha?

Spa services at the hotel include couples treatments.

Does CoolRooms Palacio de Atocha have a casino at the property?

No, CoolRooms Palacio de Atocha doesn't have a casino.

Is there an indoor pool at CoolRooms Palacio de Atocha?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at CoolRooms Palacio de Atocha?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a private indoor hot tub.

Does CoolRooms Palacio de Atocha have a hot tub?

No, there isn't a spa tub at this hotel.

Does CoolRooms Palacio de Atocha feature a restaurant that includes a breakfast menu?

Yes, CoolRooms Palacio de Atocha serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does CoolRooms Palacio de Atocha allow pets to stay free of charge?

No, pets aren't allowed at CoolRooms Palacio de Atocha.

Does CoolRooms Palacio de Atocha have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to CoolRooms Palacio de Atocha?

The closest major airport to CoolRooms Palacio de Atocha is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 11.6 mi away (24 minutes by car).

Can I book a room with a balcony at CoolRooms Palacio de Atocha?

No, you won't find guestrooms with balconies at CoolRooms Palacio de Atocha.

CoolRooms Palacio de Atocha Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 909 out of 1002 reviews
Rating 8 - Good. 78 out of 1002 reviews
Rating 6 - Okay. 6 out of 1002 reviews
Rating 4 - Poor. 4 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel set in a grand old home, well located close to restaurants, shopping, tourist attractions, art galleries and parks. Our room was beautifully decorated, the staff were superb and the restaurant was excellent. Highly recommend this place - we will definitely be back.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and rooms were amazing and the service was outstanding. Alvaro level of service was exceptional - we were so impressed!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed at Coolrooms - beautiful hotel in a great location - cannot wait to come back again
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a very pleasant experience. Rooms are spacious and clean. Food and drinks are great. Overall, had a wonderful experience and will consider going back.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Madrid, very close to areas we wanted to see
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was top notch. Kudos to the whole team. Always accomodating and always gave us extra care. We had an amazing stay and would definitely recommend when in Madrid.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very beautiful and in a great location. We had a suite right by the pool and it was very lovely. The suite was spacious and had great amenities. The pool was serene and the loungers were very comfortable. The staff were so attentive and helpful. I will definitely go back.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and rooms, great and friendly staff!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful concept, executed wonderfully.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel near amazing restaurants! Beautiful rooms and excellent service. The breakfast is a must do!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location between the Prado Museum and Plaza Mayor
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this unique property. Our room was clean and very spacious. We had a lovely welcome gift. The maid service was lovely. The pool was a fantastic treat after long days walking in the heat.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Absolutely outstanding, will be back!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Superb accommodation and excellent service
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem. Perfect central location with a welcoming and friendly staff. The rooms had all of the amenities we could possibly need. We had a wonderful experience and would highly recommend this hotel.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate property with very attentive staff. Incredible location. The rooms are massive and spotlessly clean. Truly one of the nicest hotel rooms I’ve ever stayed in. The beds are so comfortable and the rooms feel so luxurious. The bathrooms are gorgeous. The breakfast is wonderful. This is a 5 star property. I can’t say enough good things about it and we will certainly be back. We immensely enjoyed our stay!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is exceptionally well located and the rooms and common areas are very well kept. Staff is super friendly. Definitely coming back here in my next trip to Madrid
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decorated rooms. Second time I stay at the hotel. Fresh food and high end amenities.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last night stay in Madrid and it was FANTASTIC!!! The staff was over-the-top helpful and kind; the room was immaculate and well pointed and the location was spot on! It will be our home away from home when we're back in Spain! ALWAYS!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, this hotel far exceeded all of my expectations. It's absolutely gorgeous. Our room (the Junior Suite) was absolute perfection. This was the final two days of my family's Spain holiday - my husband and I with our 14 year old son. Even HE was impressed! We spent a lot of time by the pool. The service, the vibe, the food and the drinks were all fabulous. Breakfast is well worth the additional cost. We will absolutely stay here again when we visit Madrid.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and staff.
Stayed 9 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully Mai rained property in the heart of Madrid. The staff were very accommodating and helpful. Our double double room was spacious and well appointed and the bathroom was huge. Also a quiet property within walking distance to everything on our list.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a gem in the heart of Madrid. We were so impressed with our stay and the service was definitely 5 star! From the rooms, amenities, food, decor, and small touches, everything was perfect! Thank you for an amazing week in Madrid!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025