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CoolRooms Palacio de Atocha

4.0 star property
VIP Access

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Photo gallery for CoolRooms Palacio de Atocha

Outdoor pool, sun loungers
Creator video
Daily cooked-to-order breakfast for a fee
Premium Double Room | Bathroom | Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
Signature Suite | Living area | Flat-screen TV

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Calle de Atocha 34, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Place, Gran Via
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down comforters, memory foam beds, minibar

Premium Double Room

10.0 out of 10
Exceptional
(14 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Premium bedding, down comforters, memory foam beds, minibar

Junior Suite

9.8 out of 10
Exceptional
(11 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Double Room

10.0 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms | Premium bedding, down comforters, memory foam beds, minibar

Superior Suite, 2 Bedrooms, 2 Bathrooms

9.6 out of 10
Exceptional
(5 reviews)
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Suite

Suite | Premium bedding, down comforters, memory foam beds, minibar

Suite

10.0 out of 10
Exceptional
(9 reviews)
  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Signature Suite

Signature Suite | Premium bedding, down comforters, memory foam beds, minibar

Signature Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1022 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Madrid

Located in Madrid Centro, CoolRooms Palacio de Atocha is within a 10-minute walk of popular sights such as Puerta del Sol and Plaza Mayor. This 4-star hotel has 35 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.1 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • San Miguel Market - 9 min walk - 0.5 miles
  • Gran Via - 10 min walk - 0.6 miles

Getting around

  • Anton Martin Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Casa Alberto - ‬3 min walk
  • ‪Sky Bar - ‬1 min walk
  • ‪Acid Bakehouse - ‬3 min walk
  • ‪Vi Cool by Sergi Arola - ‬2 min walk
  • ‪Zuppa - ‬1 min walk

About this property

CoolRooms Palacio de Atocha

Guests of CoolRooms Palacio de Atocha enjoy an outdoor pool, free WiFi in public areas, and meeting rooms. If you drive, self parking is EUR 32 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 145 per vehicle one-way. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a water dispenser.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Self parking on site (EUR 32 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 30 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately EUR 30 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 7)
  • Self parking fee: EUR 32 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses some geothermal energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses geothermal energy.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CoolRooms Atocha Hotel Madrid
CoolRooms Atocha Hotel
Hotel CoolRooms Atocha Madrid
CoolRooms Atocha Madrid
CoolRooms Atocha
Hotel Hotel CoolRooms Atocha Madrid
Madrid Hotel CoolRooms Atocha Hotel
Hotel Hotel CoolRooms Atocha
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

Frequently asked questions

Is a free cancellation option available at CoolRooms Palacio de Atocha?

CoolRooms Palacio de Atocha offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at CoolRooms Palacio de Atocha?

As of Jul 7, 2026, prices found for a 1-night stay for 2 adults at CoolRooms Palacio de Atocha on Aug 5, 2026 start from $369, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around CoolRooms Palacio de Atocha?

This hotel is situated in Madrid Centro within a 10-minute walk of Puerta del Sol, Plaza Mayor, and San Miguel Market. You'll also find Gran Via and Royal Palace of Madrid less than a mile away.

Will I be able to park at CoolRooms Palacio de Atocha?

Yes, parking is offered for EUR 32 per day.

Is there a spa at CoolRooms Palacio de Atocha?

Spa services at the hotel include couples treatments.

Does CoolRooms Palacio de Atocha have a casino at the property?

No, CoolRooms Palacio de Atocha doesn't have a casino.

Is there an indoor pool at CoolRooms Palacio de Atocha?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at CoolRooms Palacio de Atocha?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a private indoor hot tub.

Does CoolRooms Palacio de Atocha have a hot tub?

No, there isn't a spa tub at this hotel.

Does CoolRooms Palacio de Atocha feature a restaurant that includes a breakfast menu?

Yes, CoolRooms Palacio de Atocha serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does CoolRooms Palacio de Atocha allow pets to stay free of charge?

No, pets aren't allowed at CoolRooms Palacio de Atocha.

Does CoolRooms Palacio de Atocha have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to CoolRooms Palacio de Atocha?

The closest major airport to CoolRooms Palacio de Atocha is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 11.6 mi away (24 minutes by car).

Can I book a room with a balcony at CoolRooms Palacio de Atocha?

No, you won't find guestrooms with balconies at CoolRooms Palacio de Atocha.

CoolRooms Palacio de Atocha Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 889 out of 981 reviews
Rating 8 - Good. 77 out of 981 reviews
Rating 6 - Okay. 6 out of 981 reviews
Rating 4 - Poor. 4 out of 981 reviews
Rating 2 - Terrible. 5 out of 981 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Madrid, very close to areas we wanted to see
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

david

Absolutely outstanding, will be back!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel near amazing restaurants! Beautiful rooms and excellent service. The breakfast is a must do!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Enrica

Liked: Cleanliness, staff & service, amenities
Beautiful hotel and rooms, great and friendly staff!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

oka

Liked: Cleanliness, amenities, property conditions & facilities
Superb accommodation and excellent service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful hotel, prime location, extraordinary staff and overall we had an exquisite experience. We arrived early and were able to check-in immediately. The food was excellent and the breakfast was the best we had in hotels. Highly recommended, and without any doubt, this will be our first choice again when we return to Madrid.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff in all respects. Good was very good. Our room was wonderful other than the fan sounding like an airplane was landing, they are fixing it. A quiet room overlooking the inner court yard, quiet and lovely. Will definitely plan on staying there again when in Madrid.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and staff.
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, amenities
Everything is perfect, including location, room cleanliness, room amenity, breakfast food variety, staff service and VIP access food and beverage.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful experience at the Palacio De Atocha. I look forward to returning!!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the restaurant was substandard relative the the high price
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great location, walking distance to all the great attractions, in great neighborhood with lots of local restaurants and shops. Hotel rooms are big and wonderful, the service is amazing. Highly recommend it.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cornelis

Liked: Cleanliness, amenities, property conditions & facilities
Room was large and beautiful! Service was fabulous and location was very central. Loved our stay
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Halison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect service and extremely confortable The hotel is perfectly managed
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the hot tub room - expensive, but 100% worth it. Interior and exterior spaces (with hot tub) were just wonderful. Great location. Great service. 100% worth it. The only concern was that the manager tried to get us to pay again for our son - we had already paid for an extra guest through Expedia and he tried to get us to pay again. I had to show the Expedia receipt (lucky I had it). This part was disappointing and a let-down from an otherwise impeccable experience.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff were fabulous. So accommodating and helpful. The rooms at some of the nicest we have stayed at. We have been back twice since our first visit.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ofer

Liked: Cleanliness
A great stay! We got a beautiful suite, everything spotless clean and top notch A huge beautiful bathroom, great amenities Thank you guys
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

HEELAN

Liked: Cleanliness
The room was gorgeous! The staff are very kind, welcoming, and go beyond every step of the way. This hotel is the best hotel that I ever stayed at so far. The room conditions and cleaning were very well done with detail.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

naleesa

Liked: Cleanliness, amenities, property conditions & facilities
Superb everrrything. Such a gorgeous room/hotel friendly staff. Worth every penny felt so pampered the whole time. So pleased with our stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Toni

Liked: Cleanliness, amenities, property conditions & facilities
This is the best hotel I've ever stayed in! I absolutely had the very best experience and cannot recommend it highly enough.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Hormazd

Liked: Cleanliness, amenities, property conditions & facilities
The most spectacular Suite, in an excellent location with the attention to detail kind of service. Cannot recommend this hotel enough.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
I had an absolutely lovely stay at Cool Rooms Palacio De Atocha. The staff was friendly and wonderful! Diego, Luis, Domingo & Paula were so very helpful! My room was luxurious and I will definitely stay again. They offered many extras and my breakfast was delicious!! Beautiful courtyards, conveniently located it was a wonderful experience!! I felt very pampered and taken care of!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

janet

Liked: Cleanliness, staff & service
Wonderful in every way!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Eti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with a very large room, unbelievably comfortable bed and large/double shower bathroom. Staff was friendly and helpful and the room cleaned twice a day (spotless). Would definitely stay here again the next time we are in Madrid
Stayed 5 nights in Aug 2025