Quinta Splendida Wellness & Botanical Garden4.0 out of 5.0
Recent guest reviews
For our vacation, we splurged the extra £400 for a sea-view suite through Thomson. A first walk around the grounds reveals how beautiful it is. But beneath that, there are problems. None of the rooms have air conditioners. Instead, you're given a small fan, which does not cool the suite at all. Our room reached 30 deg C, making it difficult to sleep. The morning sun shines into the room, but the shades are blocked from being completely drawn closed. (See photo and small fan.). Mosquitoes bit us at night, so we had to shut the windows, furthering our lack of comfort. Given the tropical location and high quality of hotel, a/c would seem to be required. The website says wifi in rooms, but the papers you are given when arriving say only in reception area. Another commenter said that the bar was open until 10:30, which was responded to by management by saying 11. Again, the paperwork we had clearly said 10:30. Key to safe was an extra 9 euro cost, which is standard at other hotels. Bathroom was mildewy. Had to leave, but had little help from Thomson's so-called 24/7 support line which kept saying we had to talk to our local rep. But local rep would not call us, despite several messages sent. Then was told office that processed transfers to new hotels didn't work on Sundays, so we could be stuck here another two nights. Unacceptable.
On arrival at the hotel the welcome was not very friendly, just very businesslike. On first impression of the reception it is very dated. We were disappointed with our room. It was dismal quite dark and unappealing. There were two beds strapped together to make a double and were uncomforatable. The bathroom had no bath just a dated shower. There seems to be a cocroach problem in there. The towels were inadequate. The maids were friendly but failed to show at all one day. The view was ok. The breakfast was average and we would suggest not trying the beans as they were like bullets and the sausages and bacon like rubber. The Manager was extremely charmless and arrogant boardering on rude. I have no idea how he got the job! There was no room service although it is advertised. The internet didn't work and there was no air conditioning in the bedrooms. The gardens were pretty and were definitely the best feature of the whole hotel. It used to take so long (30 mins on one occasion) to get a drink at the pool bar and there wasn't a queue. We gave up trying on more than one occasion. The sandwhiches are ok there. The hotel pretty much closes down before 11pm. We found it lacking any atmosphere. It was quite strange. The town has a few cafe's and bars but apart from that there's not much going on. The best part of our holiday was checking out. We will not be returning. There are much better hotels in Madeira I would suggest staying in one of those.
In opposition to the big box Hotels with hundreds of similar rooms,this hotel is very well integrated in a fantastic botanical garden and each building with a restricted number of rooms has its specific atmosphere.The buffet dinner was excellent,so was the breakfast.I can just recommend this charming place and would return at every moment.Just wonderfull!
This is also a botanical garden and sprawls over a large area, beautifully kept, staffed by excellent friendly, helpful and extremely efficient staff, this place is an oasis and our suit was bigger than some people's houses, and very high standard, there are plenty of places to eat and drink with great restaurants like the Galeria and La Perla to some quaint coffee / bars also the spa and gardens make the visit and stay something special. I do not have enough superlatives to say say how good and special this place is.
This hotel is built over a series of terraces with the most wonderful gardens, abundant trees, flowers and spectacular views. The outdoor pool is lovely, and the wellness spa worth a visit. The staff are very helpful and kind. Canico had no other restaurants so we mostly ate here at the outdoor terrace restaurant, excellent food but too busy at times. Only draw back is hidden costs, e.g. paying for parking and to use the safe in the bedroom. Worth going for a better room as the cheapest are very basic.
A friend couple decided to get married in this wonderful hotel with close friends and familiy. It has been one of the most beautiful weddings! This hotel is quite close to paradise! We were upgraded and we got a suite! And what for a suite! The view from bed was spectacular, the balcony was just great. All the hotel is full with flowers, everywhere! The food is good, the service super friendly, everything is perfect.
Recently had a week in this beautiful hotel in Canico. Although you are a little way outside of Funchal there is a bus stop just out side the hotel and the fares are very reasonable. The rooms are generously sized and the grounds are stunning. Good sized pool. Staff all spoke excellent English and were very helpful. Lovely buffet breakfast with a generous selection of good quality food. We ate one night in the restaurant where a buffet was offered. It was ok but was typical buffet food. Overall I would defiantly recommend this hotel.Good wi fi signal.
This botanical garden hotel is a must-do! A place to return to. Situated in a very good area, with a supermarket next door, several cafe's and restaurants, the busstop in front of the gate. What more do you need? In between the airport and Funchal. Dedicated and very friendly staffworking day and night in the gardens, rooms, restaurants, lobby. Everything is possible. We had a private garden with comfortable relaxing chairs, beautiful trees and flowers...an oasis of flowers.
What a fantastic place, absolutely stunning gardens and accommodation, I was taken back at how beautiful the gardens are, our accommodation was a studio lovely size and very clean, we're quite close to the pool. You can wonder round all the veg and fruit gardens or even get someone to show you round and explain all the homegrown produce. It was like flower heaven to me, as I'm keen gardener..giant foliage wonderful grounds, with a Manor house. If I had any complaints it would be that the staff in the main restaurant could have been a bit more friendly, breakfast was fine but evening service didn't really come with a smile...couple of resteraunts just out side the complex and a fantastic patisserie just outside, I'v never eaten so much cake.
Although the hotel is in Canico, rather than on the coast, it has to be one of the most beautiful hotels on Funchal. Nothing is too much trouble for the staff, the substantial gardens are stunningly beautiful, the three restaurants are all of a very good standard, and the spa was a wonderful addition on the day when the weather was a little cloudy/windy. The hotel can arrange excursions all over the island. The menu in the main restaurant is a buffet but hey also offer an a la carte menu which catered for the non-gluten eater in our party. There is a free shuttle bus to Funchal, but the normal bus stops right outside the hotel. We will be back!
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 466 reviews