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Santa Cruz Boutique Hotel

3.0 star property

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Photo gallery for Santa Cruz Boutique Hotel

Free daily buffet breakfast
Restaurant
In-room safe, free WiFi
Outdoor dining
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
22 Rua da Praia, Santa Cruz, 9100-015
  • Place, Palmeiras Beach
    ‪1 min walk‬
  • Place, Aquaparque Madeira
    ‪10 min walk‬
  • Place, Funchal Marina
    ‪19 min drive‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪3 min drive‬

Room options

View all photos for Standard Double Room, Balcony, Sea View

Standard Double Room, Balcony, Sea View | In-room safe, free WiFi

Standard Double Room, Balcony, Sea View

  • Sea view
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room, Balcony, Sea View

Superior Double Room, Balcony, Sea View | In-room safe, free WiFi

Superior Double Room, Balcony, Sea View

  • Sea view
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Premier Suite, Balcony

Premier Suite, Balcony | In-room safe, free WiFi

Premier Suite, Balcony

  • Sea view
  • 700 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Partial Sea View

Standard Double Room, Partial Sea View | In-room safe, free WiFi

Standard Double Room, Partial Sea View

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

Double Room | In-room safe, free WiFi

Double Room

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Santa Cruz

Santa Cruz Boutique Hotel places you next to Palmeiras Beach and within a 15-minute walk of Aquaparque Madeira. The 23 rooms at this 3-star hotel include refrigerators and flat-screen TVs and guests can enjoy free breakfast.

What's nearby

  • Palmeiras Beach - 1 min walk - 0.1 miles
  • Aquaparque Madeira - 10 min walk - 0.6 miles
  • Funchal Farmers Market - 18 min drive - 11.6 miles
  • Town Square - 19 min drive - 11.8 miles
  • Funchal Marina - 19 min drive - 12.0 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 3 min drive

Restaurants

  • ‪Bites & Beer By Coral - ‬6 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Cockpit Restaurant Bar - ‬6 min drive
  • ‪A Chama - ‬5 min drive
  • ‪Saudade Madeira Café - ‬3 min drive

About this property

Santa Cruz Boutique Hotel

Santa Cruz Boutique Hotel features free WiFi in public areas and a reception hall. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and luggage storage.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 1 building
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Santa Cruz Boutique
Santa Cruz Hotel Santa Cruz
Santa Cruz Boutique Hotel Hotel
Santa Cruz Boutique Hotel Santa Cruz
Santa Cruz Boutique Hotel Hotel Santa Cruz

Frequently asked questions

Are free cancellation options available at Santa Cruz Boutique Hotel?

Santa Cruz Boutique Hotel offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What's there to see around Santa Cruz Boutique Hotel?

This hotel is located in Santa Cruz, just steps from Palmeiras Beach. You'll also find Machico Beach and Santo da Serra Golf Club within a short drive.

Is there parking available at Santa Cruz Boutique Hotel?

No, there isn't parking at this hotel.

Does Santa Cruz Boutique Hotel feature a casino at the property?

No, Santa Cruz Boutique Hotel doesn't have a casino.

Will I find an indoor pool at Santa Cruz Boutique Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Santa Cruz Boutique Hotel?

Couples staying at this hotel will appreciate amenities like a free daily breakfast plus some guestrooms include a sea view and free WiFi.

Are there hot tubs at Santa Cruz Boutique Hotel?

No, this hotel doesn't have a spa tub.

Does Santa Cruz Boutique Hotel have a restaurant that serves breakfast?

Santa Cruz Boutique Hotel offers free buffet breakfast each morning though there is no restaurant.

Will Santa Cruz Boutique Hotel allow pets to stay free of charge?

No, pets aren't allowed at Santa Cruz Boutique Hotel.

Are there connecting rooms at Santa Cruz Boutique Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Santa Cruz Boutique Hotel?

The closest major airport to Santa Cruz Boutique Hotel is Cristiano Ronaldo Airport (FNC), which is within a mile.

Are there rooms with balconies at Santa Cruz Boutique Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy sea and city views.

Santa Cruz Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 46 out of 63 reviews
Rating 8 - Good. 12 out of 63 reviews
Rating 6 - Okay. 1 out of 63 reviews
Rating 4 - Poor. 0 out of 63 reviews
Rating 2 - Terrible. 4 out of 63 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ce qui est unique : que l'hôtel mette la clé sous la porte et que nous soyons pas prévenu ce qui fait qu'à l'arrivée nous avons eu une désagréable surprise
Stayed 7 nights in May 2019
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give the Boutique hotel the boot!

On the night of our arrival for a one-night stay the hotel was closed for refurbishment. We had not been told in advance, and had a frantic search for alternative accommodation. The Boutique Hotel has to date not replied to our e-mail, so we are currently out of pocket.
Stayed 1 night in Apr 2019
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Schlechtes Management und ungeschultes Personal! Uns wurde trotz Bezahlung bei Expedia das Zimmer ein zweites Mal berechnet. Da bei der morgendlichen Abreise nur der sehr schlecht Englisch sprechende Nachtportier da war, haben wir das Zimmer ein zweites Mal bezahlt. Leider ist das Management innerhalb drei Wochen nicht in der Lage die Doppelzahlung zu verifizieren und das zuviel gezahlte Geld zurückzuzahlen.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lovely bright room. Lovely bathroom, towels and bed linen. Friendly helpful staff. Good breakfasts, excellent service. Shame that dinner was not offered in the evenings. This service seems to have been ceased for some reason, nobody could give us a reason. Our trip and stay here was very pleasant.
Stayed 8 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All superb ,very clean ,would recommend this hotel to anyone, great place to visit.
Stayed 8 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for a place near the airport for my last night on Madeira and this was ideal. Good sized room with a good breakfast included. Worth noting that at this time of the year the restaurant is only open for breakfast. Lots of places to eat nearby though.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage, super Zimmer, perfekte Aussicht beim Frühstück, unkompliziert
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

John

Double Charge Error Not Refunded by Hotel

I responded to your initial request for feedback two days ago. Did you get my email? This hotel charged me for the stay even though I had prepaid with you. This means that I have double paid. Despite my request to the hotel for reimbursement, they were unwilling to do so at the time we checked out. Please will you contact the hotel to ask them to refund my money?
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel..clean..helpful staff..Good breakfast
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast included. Location easy to find. Nothing to dislike
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes kleines Hotel, zentral gelegen, trotz Einflugschneiße kaum Probleme, nachts absolut ruig.....
Stayed 8 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experiência a repetir

Cama king muito confortável, vista espetacular. Muito bom pequeno almoço. Ficou a faltar cortina/blackout na janela lateral do quarto. De resto tudo impecável.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Ocean view at a very reasonable price. Great breakfast, helpfull staff, comfortable and clean.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for a holiday, restaurant was so good for food and drink.
Stayed 4 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
belle chambre avec vue sur la mer, cependant bruyant cette nuit-la
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes Zimmer, wunderbares Morgen buffet, nettes Pesonal, super lage
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, spacious and clean hotel. Very friendly staff. Area is in a perfect place with everything around you. Would stay there again
Stayed 4 nights in Nov 2018
Verified

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel for catching an early flight from the airport. It’s quiet and clean.
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel en tous points parfait.une bonne position.tout a proximité.
Stayed 14 nights in Oct 2018
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. We spent two nights here following a week in Funchal at a large resort. A very clean comfortable room, good breakfast included All the staff were friendly and very helpful. Tea/coffee facilities in the room would have made it perfect. The village has a pleasant atmosphere and a number of bars and restaurants that offer excellent quality food far cheaper than Funchal.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel

Hôtel très bien situé près de l'aéroport. Pas de nuisances dûes à celui-ci car le trafic est peu important La chambre est de grande dimension avec une salle de bain très agréable. Prendre le petit déjeuner ou un dîner au rooftop (6ème étage) avec vue sur la mer et sur la ville est un plaisir incomparable. Le personnel est très compétent et toujours avec le sourire, que ce soit à la réception ou au petit déjeuner.
Stayed 7 nights in Oct 2018
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for 10 nights and had a lovely time. The view from the beach facing rooms is stunning so try to get as high a floor as possible. The room was very comfortable although it would have been nice to have had more drawer space for clothes and extra hangers for the wardrobe. The bathroom was very modern with a walk in shower space and “drench” shower head with lots of hot water and plenty of pressure. Breakfast buffet was tasty if a little repetitive but set us up nicely for the day. Evening meals were very good and all the staff were helpful and friendly. The village itself is fairly quiet with plenty of restaurants and coffee shops to chose from and the promenade is a popular walk taking you from the lido at the western end to under the end of the airport runway at the eastern end of the village. Talking of lido’s there are 2 in Santa Cruz but while we were there the western one was not open at all (maybe it’s just open in the summer months) and the lifeguards at the other only operate up to the end of September although the area was still available to use during our visit which was until 8th Oct. The beach itself is very rocky so not comfortable to lie on but there were large boards to stretch out on if you want to catch a few rays. It’s worth pointing out though that the boards were being collected in on the day we left so it looks as if they are a summer thing too. We had a lovely time in Santa Cruz and certainly intend to return.
Stayed 10 nights in Sep 2018
Verified

10/10 Excellent

Chivvy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely small hotel close to the beach. Very clean, good sized bedroom and excellent views from the balcony. The staff were very friendly and helpful. There was a good selection for breakfast and eating on the roof top terrace was great. If I were to be picky then it would have been nice to have had a tea/coffee facility either in the room or from a vending machine in the hotel.
Stayed 7 nights in Sep 2018
Verified

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor hotel que ja fiquei desta categoria

Hotel simplesmente INCRÍVEL !!!! Quarto enorme , cama King, banheiro enorme com um chuveiro delicioso , vista linda da praia, café delicioso, um equipe muito atenciosa e simpática !!!! Nota 10 parabéns os proprietários e seu colaboradores
Stayed 4 nights in Sep 2018
Verified

10/10 Excellent

Verified traveler

Top

Parfait, un personnel attentionné, des chambres propres et belles avec une superbe vue.
Stayed 7 nights in Aug 2018

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