Madaba Governorate Vacation Packages

The check in staff couldn't have been more uninterested and unhelpful if they tried. No explanation about the hotel amenities or what was going on. They barely spoke English. There was a band playing outside VERY loudly until midnight which meant no sleep until they had finished. A heads-up about that would have been useful at check in.

I expected a bit more courtesy for a repeat customer that stayed in the hotel 3 times within a month's time more or less. I was in Amman to attend a funeral and leave early in the morning next day. I arrived early and asked if I could go to the breakfast area to have a coffee and something to eat, but they directed me to the lounge cafe staff who were very unhelpful and told me to scan a QR code on the table for the menu which I could not find! The next day I left even before the breakfast service started.

El hotel es bonito para una sola noche, No me gustó que el parqueo es en la calle cuando la Propiedad dice parqueo incluido.

First off when we arrived around 11:20 am The place wasn’t ready for checking in , we had to wait about 20 to 30 minutes… After we checked in come to find out that the pool was not clean , hadn’t been used or cleaned in a while , green mold that clearly and visibly on the pool floor , kitchen had no coffee and tea pot to use , very basic kitchen supplies provided, in the bathrooms there was only 3 towels , no cleaning supplies to clean with , bed sheets and blankets were all dust and sand , and here’s the biggest problem we faced on the top on all that , no hot water to shower and no water pressure at all … my son went into the dead sea to swim , very salty water of course you would have to shower after the salty water swimming… no hot water, in fact no water at all .. I called the manger on site, he went up to the roof and came back down to tell that water pump was unplugged and we have to wait until water fills up, when I checked the hot water heater found it turned off , all that to save money on heating the water… all that while my 6 year old boy waiting to shower and rinse the salt off his body … very bad deal It’s not worth a penny , go any where else