Hotel Retama Inn Machupicchu3.0 out of 5.0
Hotel Retama Inn Machupicchu3.0 out of 5.0
Recent guest reviews
We had an amazing stay at this hotel. The bed set up with flowers and the bath towels shaped as swans was exquisite. The staff went out of their way to make our stay extra special. They more than accommodated all of our requests.
Julio made our lives so much easier. Thank you to all the staff who made our trip easy, comfortable, and memorable!!! The staff is so attentive and really care for their customers. Thank you Julio and Raul. We loved the location and the hot springs right around the corner. They gave great recommendations for restaurants and massages and bus trip to the ruins! We loved it!
We recently stayed at Retama Inn and were very happy with everything. Staff were wonderful and went out of their way to be helpful and friendly. Room was comfortable, great shower. We did have to climb stairs to 3rd level for our room, which was not a problem for us, but might be for someone with mobility issues. I think they are planning on installing a lift.
My wife and I came here for our honeymoon, and we cannot recommend this place enough! Raul and Julio took such great care of us during our stay. A non-exclusive list of reasons we would absolutely stay here again— 1. Julio met us at the train station and personally walked us to the hotel. 2. They upgraded our room without us asking and decorated it, complete with chocolates. 3. They packed us lunches for our hike to the ruins of Machu Picchu. 4. When my wife was sick in bed they hung out with me in the lobby while I had some terrific wine. 5. They made us feel at home in a brand new country. We loved this place!
We loved the rooms and the hospitality of this hotel. It was clean and the view of the plaza below was just great. We were able to get to the bus to Machu Picchu easily as well as to the train station. Would highly recommend!
Convenient, but relatively quiet location, nice breakfast, and some rooms with a nice view. Very peaceful and the host was super helpful and very friendly. He even met me at the train station when I arrived. Highly recommended for a value traveler.
It's not easy finding a good hotel in remote locations but this place is clean, modern and the staff is extremely attentive. The breakfast was really good too. I highly recommend for a night in Machu Picchu.
People are super nice and the room was very clean. Had hot water and towels. The TV worked just fine. open air lobby that's great to hang out and have a few drinks while playing games. Not to mention you are about 20 yd from the river. Oh and they left a heart and design made out of rose petals on the bed for when we arrived.
We recently spent two nights at Retama Inn and it was perfect. It’s tucked away from all the noise, all you hear is the river. The staff were very friendly and helpful. Our room was clean and comfortable. Lovely hot shower. When we arrived Raoul met us at the bus station and walked with us up the hill. WHen we checked out our train didn’t leave until later in afternoon and we were able to leave our luggage there for the day until we were going. If you have bad knees or mobility problems it may not suit as there are stairs to the different floors but Raoul mentioned they will be putting in a lift.
Stayed here for 3 days. Sleep quality is great, nice bed, away from noisy area, and good breakfast to start the day Clean, safe and good all around customer service. We stayed at 4th floor. I believe 402. I found some mold on the ceiling of the shower, after the 2nd night coming back from our hike from machu picchu. It was cleaned. This was a minor issue as they do not have a fan in the washroom but it shows great detail cleaning. Only suggestion I have for improvement is WIFI. Once there are too many people connecting, the WIFI network disappears or looses connection. But overall. Would stay again. Thank you Hulio for a great customer service.
- Steps from Aguas Calientes Hot Springs
- Free WiFi in rooms and public areas
- 24-hour front desk
Hotel Retama Inn Machupicchu places you next to Aguas Calientes Hot Springs and Andes. This 20-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free newspapers in the lobby, and dry cleaning/laundry services.
An LCD TV comes with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers free toiletries. Other standard amenities include free bottled water, a phone, and a desk.
Guests staying at Hotel Retama Inn Machupicchu enjoy free WiFi in public areas, free newspapers, and a garden. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage.
Reviews from Trip Advisor
% of guests recommend this hotelTotal of 77 reviews