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Grand Hyatt Macau

5.0 out of 5.0

Recent guest reviews

Very grand hotel at a quieter side of Cotai area. Was lucky to get a free upgrade to a suite, probably it was a Monday with lesser crowd. The room was huge , facing the Hotel Rock Hotel and the pantry area is great with Nespresso coffee and various kind of tea. Definitely will be back soon.

This is Avery special Lobby . The sculpture is very special. We love the Lobby Lounge with the Macaron. Very good service and excellent trained people. The different restaurants on different level are one of it's kind. A place to feel good.

I arrived at the hotel past 1030PM. I was upgraded to Grand Club Tower however my first room was accross an on going construction(MGM Hotel) which you can hear the loud banging. Requested for a room transfer but they are full. Transfer was facilitated the following day. I love the Nespresso machine with lots of choice capsules(I prefer Decaf though). My next room was a corner junior suite which directly facing the Wynn Palace Fountain that showcase a spectacular show every 30 minutes. The roon is huge and and bathroom is very nice

Stay at the Grand Hyatt Macau for one night last week. The package included an upgrade fountain view room, free mini bar, free buffet dinner at the well-known mezza9, free in-room breakfast with your own choice, free standard laundry service, two round trip ferry transfer to and from Hong Kong. Cost only HKD2,496!approx USD321) for two persons. The Grand Hyatt was located nest to the City of Dreams Hotel and the Crown Hotel. Hyatt was very quiet comparatively. The service was superb good. The receptionists all were very nice and helpful. The upgraded room was good, the size is not as big as the Wynn Palace, but still it had a sitting area, dining area, and even there was a sliding door between the sitting room and the bedroom. The mezza9 was not as good as expected. Seafood was fresh but it seemed that most of the dishes were overcooked. Don't expect too much on this. Anyway, highly recommend spending a luxury night with affordable budget.

Great hotel, with excellent staff. Stayed on executive club floor, club staff very helpful and friendly. Always happy to organise bookings, offer information, advice re: restaurants, things to do. Breakfast and evening cocktails & canapés were excellent. Afternoon tea was very underwhelming in comparison. Overall a great break, would definitely go back and recommend.

I went there with my boyfriend to celebrate his birthday. The staff was nice to prepared a cake to deliver at evening turndown time. The room is spacious with a very comfy bed. I like the hotel some much because it's quiet without the crowd yet convenient enough with the shuttle bus service. Overall an excellent stay.

Very good size room, new and modern, got upgraded to the tower, superb front office personnel, a casino hotel without the usual hustle bustle of a casino hotel, great oasis in Macau, fantastic Restaurant for Macanese food, the Mezza9, ate everyday there.

I recommend to try the buffet at mezza9 at the hotel. Unlike other standard buffet dinners, they offer a variety of ways of cooking fresh seafood to suit your personal favours. I did enjoy the food there, especially the fresh Boston lobster and crabs. Yummy!

First guided by well manners staff for the smooth check in. Stayed a night in king suite, it was super spacious both room & living area, clean, things are well maintained.... Hotel location was great to access C.O.D shopping area & restaurants.

The buffet @ mezza9 is famous and I really like the food, especially the lobster and dessert. Regarding the hotel room, the condition is satisfactory though it's not new at all. The service is good as well. Overall speaking, it's worth to stay.

City Of Dreams Cotai

Cotai Strip is a short stroll from Grand Hyatt Macau, and other popular attractions like Macau Olympic Complex are within a couple of miles (3 km). This 791-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 2 restaurants. Near the airport, it's also near University of Macau and Macau Tower.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: Beijing Kitchen specializes in Chinese cuisine, and serves lunch; dinner, or mezza9 Macau offers relaxing pool views. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

The 791 air-conditioned accommodations afford space to spread out with dining areas and sitting areas. 37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, espresso makers, and free newspapers are also standard.


Property features

Guests of Grand Hyatt Macau have access to a full-service spa, a casino, and a nightclub. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include an outdoor pool, a children's pool, and a fitness center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 893 reviews