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Grand Hyatt Macau

5.0 out of 5.0

Recent guest reviews

Stay at the Grand Hyatt Macau for one night last week. The package included an upgrade fountain view room, free mini bar, free buffet dinner at the well-known mezza9, free in-room breakfast with your own choice, free standard laundry service, two round trip ferry transfer to and from Hong Kong. Cost only HKD2,496!approx USD321) for two persons. The Grand Hyatt was located nest to the City of Dreams Hotel and the Crown Hotel. Hyatt was very quiet comparatively. The service was superb good. The receptionists all were very nice and helpful. The upgraded room was good, the size is not as big as the Wynn Palace, but still it had a sitting area, dining area, and even there was a sliding door between the sitting room and the bedroom. The mezza9 was not as good as expected. Seafood was fresh but it seemed that most of the dishes were overcooked. Don't expect too much on this. Anyway, highly recommend spending a luxury night with affordable budget.

Great hotel, with excellent staff. Stayed on executive club floor, club staff very helpful and friendly. Always happy to organise bookings, offer information, advice re: restaurants, things to do. Breakfast and evening cocktails & canapés were excellent. Afternoon tea was very underwhelming in comparison. Overall a great break, would definitely go back and recommend.

I went there with my boyfriend to celebrate his birthday. The staff was nice to prepared a cake to deliver at evening turndown time. The room is spacious with a very comfy bed. I like the hotel some much because it's quiet without the crowd yet convenient enough with the shuttle bus service. Overall an excellent stay.

Very good size room, new and modern, got upgraded to the tower, superb front office personnel, a casino hotel without the usual hustle bustle of a casino hotel, great oasis in Macau, fantastic Restaurant for Macanese food, the Mezza9, ate everyday there.

I recommend to try the buffet at mezza9 at the hotel. Unlike other standard buffet dinners, they offer a variety of ways of cooking fresh seafood to suit your personal favours. I did enjoy the food there, especially the fresh Boston lobster and crabs. Yummy!

First guided by well manners staff for the smooth check in. Stayed a night in king suite, it was super spacious both room & living area, clean, things are well maintained.... Hotel location was great to access C.O.D shopping area & restaurants.

The buffet @ mezza9 is famous and I really like the food, especially the lobster and dessert. Regarding the hotel room, the condition is satisfactory though it's not new at all. The service is good as well. Overall speaking, it's worth to stay.

We have stayed at the hotels for several times. It's really our first priority when considering which hotel to stay. The rooms are spacious, cozy and modern. The hotel staff are really professional and thoughtful. They remember our staying preference and always welcoming us on different ways. Most of the time we stayed at the grand club tower where we can have access to the club lounge. The food and beverages provided there are outstanding. The restaurant located at third floor worth to try, too.

First impression was good. Staff pleasant but food wise could be better in terms of breakfast and lunch as we were stuck there for 4 days eating the same food. My room was noisy could be because of the air conditioning

We stayed here from Sunday to Wednesday and enjoyed the experience. Our room on the 29th floor was huge and well appointed. The bathroom had a bathtub too, and there were His and Hers sink areas. The king-sized bed was very comfortable, as was the sofa set in the corner. There was a nexpresso machine, as well as Chinese tea leaves provided. Breakfast was located next to the spa and was a few minutes' walk from the Club tower as it was on the other side of the compound. The food was okay, though service was a little mixed up. I was led to a table and I placed a full glass of fresh orange juice on it while I went to get some food. When I returned, however, the glass was gone and the table was reset with cultery etc. Within the same complex, there is the Soho area of restaurants on the second floor (unfortunately not all the eateries were operating) as well as the DFS duty free shops. The Venetian is about 10 minutes' walk, which was doable. They have a shuttle bus from the Taipa ferry terminal and it only took 10 minutes to get to the hotel, after stops at the City of Dreams and Hard Rock Hotel. They have a return shuttle but you need to take it from the basement of Soho and it only operates from 930 am, in case you have an early ferry to catch. Our room did not have the best view of the Wynn or the Venetian, but we did have a nice view of the airport. There was construction next door but the noise was minimal.

City Of Dreams Cotai

Cotai Strip is a short stroll from Grand Hyatt Macau, and other popular attractions like Macau Olympic Complex are within a couple of miles (3 km). This 791-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 2 restaurants. Near the airport, it's also near University of Macau and Macau Tower.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: Beijing Kitchen specializes in Chinese cuisine, and serves lunch; dinner, or mezza9 Macau offers relaxing pool views. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

The 791 air-conditioned accommodations afford space to spread out with dining areas and sitting areas. 37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, espresso makers, and free newspapers are also standard.


Property features

Guests of Grand Hyatt Macau have access to a full-service spa, a casino, and a nightclub. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include an outdoor pool, a children's pool, and a fitness center.

Room options

Grand, Deluxe Suite, 1 King Bed

King 1 | Sleeps 4

Grand, Grand Suite, 1 King Bed

King 1 | Sleeps 4

Grand, Suite, 2 Twin Beds

Twin 2 | Sleeps 4

Grand, Executive Suite, 1 King Bed(Club)

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 889 reviews