Grand Hyatt Macau5.0 out of 5.0
Recent guest reviews
First impression was good. Staff pleasant but food wise could be better in terms of breakfast and lunch as we were stuck there for 4 days eating the same food. My room was noisy could be because of the air conditioning
We stayed here from Sunday to Wednesday and enjoyed the experience. Our room on the 29th floor was huge and well appointed. The bathroom had a bathtub too, and there were His and Hers sink areas. The king-sized bed was very comfortable, as was the sofa set in the corner. There was a nexpresso machine, as well as Chinese tea leaves provided. Breakfast was located next to the spa and was a few minutes' walk from the Club tower as it was on the other side of the compound. The food was okay, though service was a little mixed up. I was led to a table and I placed a full glass of fresh orange juice on it while I went to get some food. When I returned, however, the glass was gone and the table was reset with cultery etc. Within the same complex, there is the Soho area of restaurants on the second floor (unfortunately not all the eateries were operating) as well as the DFS duty free shops. The Venetian is about 10 minutes' walk, which was doable. They have a shuttle bus from the Taipa ferry terminal and it only took 10 minutes to get to the hotel, after stops at the City of Dreams and Hard Rock Hotel. They have a return shuttle but you need to take it from the basement of Soho and it only operates from 930 am, in case you have an early ferry to catch. Our room did not have the best view of the Wynn or the Venetian, but we did have a nice view of the airport. There was construction next door but the noise was minimal.
We booked an executive long room with club lounge access. Great large room,amazing bathroom, lovely extra amenities, even provide hair straightener, hair spray, deodorant on request. Execeptional service, specifically manager Dora. Also generous high quality food and alcohol offered at the club lounge. Totally worth the extra cost of staying at club level
Warm water outdoor swimming pool, I can swim all the time even in autumn period. Heated outdoor jacuzzi area just nearby the pool and indoor jacuzzi provided at lady changing room. Comfortable room with large bathroom & living room. Full of room amenties especially variety chargers . Modern design.
I love this hotel and will stay there, even some new hotels are coming up. The services is very professional and up to high standard. The best staff are Celina Kam, Nick Feng and Sara Tang (Grand Hyatt Macau team). Thank you so much.
We had a very nice room over looking the fountain. The check in at the club lounge was fast and easy. The concierge (Randy) really took care of things, including my dinner reservations, show seats and ferry tickets. The restaurants onsite were fabulous. We had the best Peking Duck ever there. The breakfast buffet was quite nice. Happy hour at the lounge was nice. The house keeper did a great job for us during our stay. The room had some trouble with the climate control which maintenance was unable to figure out. A cold breeze continued to blow, finally I took thermostat face off and it shut the fan down.
We had a very nice stay in Grand Hyatt Macao. The hotel generously offered complimentary breakfast for us. And arranged a side-bed for our children. The suite we stayed was very spacious and the gym room was well-equipped. However, the hotel shuttle bus was relatively small and the frequency was low so that we needed to wait for a few to get on. Overall, the hotel's environment was very impressive and tranquil. It's highly recommended.
Stayed here for one night and had access to the grand club. Great experience for the evening cocktail and great services from the hotel . Staffs are nice and helpful. It's my mother's birthday and birthday cake and birthday bun were served . Thanks to Celina and Renee arrangement.
Our family stayed in this Grand Hyatt Macao hotel quite a few times through out many years. For the last few years, we have nothing but good review for this establishment. Excellent customer service, clean and orderly room, good food . It's worth while to pay a bit more to stay on club floor. Both service and food are great.
Now you can enjoy the nice fountain view from the Wyen Palce even if you stay at Hyatt. Hyatt still keep the excellent standard of the foods and service all the time. It's the only hotel which can serve the congee during the Happy Hour, I love it so much.
Cotai Strip is a short stroll from Grand Hyatt Macau, and other popular attractions like Macau Olympic Complex are within a couple of miles (3 km). This 791-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 2 restaurants. Near the airport, it's also near University of Macau and Macau Tower.
Enjoy dining at the hotel's 2 onsite restaurants: Beijing Kitchen specializes in Chinese cuisine, and serves lunch; dinner, or mezza9 Macau offers relaxing pool views. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start your day off with breakfast, available for a fee.
The 791 air-conditioned accommodations afford space to spread out with dining areas and sitting areas. 37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, espresso makers, and free newspapers are also standard.
Guests of Grand Hyatt Macau have access to a full-service spa, a casino, and a nightclub. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include an outdoor pool, a children's pool, and a fitness center.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 873 reviews