Grand Hyatt Macau5.0 out of 5.0
Recent guest reviews
I love this hotel and will stay there, even some new hotels are coming up. The services is very professional and up to high standard. The best staff are Celina Kam, Nick Feng and Sara Tang (Grand Hyatt Macau team). Thank you so much.
We had a very nice room over looking the fountain. The check in at the club lounge was fast and easy. The concierge (Randy) really took care of things, including my dinner reservations, show seats and ferry tickets. The restaurants onsite were fabulous. We had the best Peking Duck ever there. The breakfast buffet was quite nice. Happy hour at the lounge was nice. The house keeper did a great job for us during our stay. The room had some trouble with the climate control which maintenance was unable to figure out. A cold breeze continued to blow, finally I took thermostat face off and it shut the fan down.
We had a very nice stay in Grand Hyatt Macao. The hotel generously offered complimentary breakfast for us. And arranged a side-bed for our children. The suite we stayed was very spacious and the gym room was well-equipped. However, the hotel shuttle bus was relatively small and the frequency was low so that we needed to wait for a few to get on. Overall, the hotel's environment was very impressive and tranquil. It's highly recommended.
Stayed here for one night and had access to the grand club. Great experience for the evening cocktail and great services from the hotel . Staffs are nice and helpful. It's my mother's birthday and birthday cake and birthday bun were served . Thanks to Celina and Renee arrangement.
Our family stayed in this Grand Hyatt Macao hotel quite a few times through out many years. For the last few years, we have nothing but good review for this establishment. Excellent customer service, clean and orderly room, good food . It's worth while to pay a bit more to stay on club floor. Both service and food are great.
Now you can enjoy the nice fountain view from the Wyen Palce even if you stay at Hyatt. Hyatt still keep the excellent standard of the foods and service all the time. It's the only hotel which can serve the congee during the Happy Hour, I love it so much.
I was staying this hotel for the business purpose. All the staffs and even bell boys were so dedicated and worked so sincerely. It was very truely touched and I can tell this hotel is the one of the best hotel in the world. Even I paid little much but I've never thouhgt this was expensive. Please when you choose the hotel, please do choose. You are not going to be sorry. I am strongly recommend this hotel.
It was an excellent and impeccable stay. The Grand Hyatt Macau is elegant and tastefully laid out. The room is spacious comfortable and the view is amazing ~ I was deeply impressed the newspaper service-"scan QR code". WOW! That's a GREAT Idea:) Thank you for saving the world, save paper save environment save the earth 🍀🌎
A typical Hyatt welcome, the moment you walk through the doors, the bellboys are ready to escort you. Checking in on The Ambassador Club floor with a welcome drink then escorted to our room, which had amazing views from every window. The real surprise was in the evening w hen the light show started we just sat on our lounge & looked out the window, it was awesome! The welcome from the beautiful girls in the club lounge was very heart warming as they had prepared a cake & flowers to celebrate my birthday, very thoughtful & much appreciated. Everything was perfect the chefs preparing the food were very obliging. A wonderful experience.
We just celebrated CNY holiday in Grand Hyatt for 2 nights. It was also because of Grand Hyatt we enjoyed Macau so much! My last trip in Macau was 5 yrs ago, it has changed a lot! Our room had the water fountain view from Wynn Palace, the every 20min fountain show was stunning. Service service service was excellent!! Location was perfect, 1 min walk to the Dancing Water show. Many shuttle buses to wherever you want. But...breakfast was NOT 5 star. Our package included breakfast so we don't feel too bad. But if you have to pay MOP258+ for it, i suppose you can find better options elsewhere. They offer breakfast until 12pm which was great, but food choice was limited, mostly Chinese food. I love Chinese food, but once the more popular dishes got consumed away they wouldn't refill. Kind of lousy in my point of view. Overall, a luxury hotel without luxury breakfast.
Cotai Strip is a short stroll from Grand Hyatt Macau, and other popular attractions like Macau Olympic Complex are within a couple of miles (3 km). This 791-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 2 restaurants. Near the airport, it's also near University of Macau and Macau Tower.
Enjoy dining at the hotel's 2 onsite restaurants: Beijing Kitchen specializes in Chinese cuisine, and serves lunch; dinner, or mezza9 Macau offers relaxing pool views. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start your day off with breakfast, available for a fee.
The 791 air-conditioned accommodations afford space to spread out with dining areas and sitting areas. 37-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, espresso makers, and free newspapers are also standard.
Guests of Grand Hyatt Macau have access to a full-service spa, a casino, and a nightclub. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include an outdoor pool, a children's pool, and a fitness center.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 866 reviews