Four Seasons Hotel Macao at Cotai Strip5.0 out of 5.0
Recent guest reviews
Like the room, just a little defect in sink. Food was nice, staff some friendly, some is not.. services are also nice. Been there for business and vacation as well. And will come back again with family in near future.
Unforgettable stay. For the first moment everything was perfect. Mrs Chloe at the front desk was so kind and always ready to help us. The building is gorgeous like a palace. The room was incredible, huge , perfectly furnished , with a stunning view to the city. Needless to say that the room was clean , tidy twice a day and the bathroom Amazing as well. The outdoor pool pretty, the garden so relaxing, the fitness center full equipped, the jacuzzi one of the best I have ever tried, the sauna and the steam bath both relaxing!!! The breakfast extremely rich in traditional and international food and of course tasteful.
Really love this hotel. Period Perfect location - next to Venetian Perfect room - so so beautiful Perfect service - their service is TOP notched Perfect experience in terms of the breakfast. They serve good egg tart ! Perfect gym - everything I need is there Look at the picture . It tells a thousand words Nothing else to say Just awesome just heavenly
It was our first time to Macau and we were surprised how family friendly Macau and specially the Four Seasons hotel is. The kids set up in our room with a little tent and welcome cookies for our kids immediately made us feel welcome. The weather was a bit cold to enjoy the garden and pool area but in summer this will add to the resort feeling of the hotel. Great food in all outlets and kind team members in all areas of the hotel made this a perfect weekend get away.
We stayed at 4seasons Macau for a very special date. We were positively surprised from beginning to the end. The kindness and professionalism of the staff are remarkable. The place made us feel the grandeur of a 6 star hotel and then experience went in tandem.
I am not sure Four Seasons hotel is the only one that do not have Casino. If so, it is good place to stay for who do not play games. I will stay at Four Seasons, Macau next time, if I vist Macau again.
I lost my wallet in the taxi I took to Four Seasons. I had no license plate number or anything that could help identify the taxi. In no time, Four Seasons' Customer Service team found the plate number from the CCD camera, track down the taxi, and got my wallet delivered back to the hotel. I would like to say thanks to Jun and Lilian for their enthusiastic assistance. I will sure stay with Four Seasons next time when I visit Macau. They have well proven the service quality.
Doris was awesome at check in. She was very enthusiastic and went above and beyond to answer our questions and give is information about things we didn't think to ask about. The room was nice and the amenities were great. I really appreciated the rose flower pedals in the bathtub and the nice card, chocolates, strawberries and champagne from Kate! Thank you for making our 3 year anniversary special. Doormen never opened the door for guests, even when there were 5 of them on shift at the bellman podium. They were having a jolly time talking or on their phone and some of them made eye contact with me and nodded without getting up and opening any of the doors. I found this very rude. What was the point of having 5 of them on shift when no vehicles were arriving if they weren't going to open the doors? This occurred at least 10-11 times, only one of the bellman opened the door for me or my partner. I had tipped some of these bellman for helping us to the room and with directions and I was surprised by the lack of service. Although, to be honest, I expected them to do all this, even without tips. The restaurant was nice for breakfast, food was good and the service was quick and polite. The restaurant manager and the assistant F&B manager came by on our last day and asked us how the food was and how the stay went. Pok was very nice at concierge, helped give us directions throughout old Macau and some suggestions on what to do throughout the city.
This is my family's first time to Four Seasons Hotel. The room is very large and clean. Everyone is so kind and friendly to our family. My family very satisfied the Four Seasons Hotel. My family liked it.
We spent our 10 years anniversary at Four Seasons Hôtel in Macao! What an experience! Everything was perfect, the room, the offered champagne & macaroons, the rose petals all over the bathroom, the cleanliness, the In-room dining! Thank you for our perfect weekend!
- Close to Cotai Strip
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
Cotai Strip is within a mile (2 km) of Four Seasons Hotel Macao at Cotai Strip, and other popular sites like Macau Olympic Complex are within a couple of miles (3 km). This 360-room, 5-star hotel welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and 4 restaurants. Located in central Cotai, the hotel is also near University of Macau and Macau Tower.
This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.
All 360 air-conditioned accommodations feature separate bedrooms. 42-inch plasma TVs come with digital channels and DVD players, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include refrigerators, minibars, and free newspapers.
Guests of Four Seasons Hotel Macao at Cotai Strip have access to a full-service spa, 5 outdoor pools, and a children's pool. There's free valet parking and limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour health club, a spa tub, and a sauna.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 854 reviews