Poorly trained staff. We were first given keys to a room that was not yet made up. Then we were sent to another room with room keys that were not activated. When asked to help us print out our boarding passes, no-one at the reception was able to help. I will do my best to avoid this hotel in the future.
The hotel is very convenient for someone with an early flight-a few minutes walk to terminals. Hotel is lovely, clean, comfortable. Food at restaurant is good. No complaints
We like the location: all flights to US require early departure from Lyon. If one stays/visits places which are a couple of hours driving from LYS then it is convenient to come in the evening and stay in NH. Now it is even more important because of curfews. But the staff of NH is not perfect. For example, this time we came about 6 pm and there was nobody in the reception. There was a note that they will be soon back and a French phone number. We waited at least 15 minutes and finally had to call the number which (for us with no French phone and not speaking French) is not cheap. Finally the lady arrived and even did not apologized.
My room was extremely hot even after adjusting the thermostat. I didn’t sleep for either night I was there due to that. And the shower had little pressure as wel. Location is great. The rest, not so much.
The NH Lyon Airport hotel had extraordinarily professional front-desk staff, and a supremely clean room. The bed was very high quality; very comfortable. The bathroom was magnificent with a full-sized bathtub - excellent for a weary traveler. The hotel's presence at the terminal made it very convenient for catching an early flight the next morning. Bravo!
Very clean. Very modern. Staff extremely friendly.
Very helpful staff, good food, very convenient for those who have an early flight, but a bit expensive
Checked in at 4am at TAP. They didn’t properly tag one of our bags, therefore it arrived home 36 hours after we arrived. Vending machines at airport wouldn’t read anyone’s credit cards and shops had yet to open.
Location just in front of airport - train station.
Great location next to the airport terminal and a first class hotel.
Clean and modern. Friendly staff. Convenient to the airport.
NH Lyon Airport is located within a 15-minute drive of Genas Karting and Genas Bowling. This 4-star hotel has 245 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other amenities include minibars, coffee makers, and safes.
At NH Lyon Airport, guests have access to a gym, a sauna, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.
Poorly trained staff. We were first given keys to a room that was not yet made up. Then we were sent to another room with room keys that were not activated. When asked to help us print out our boarding passes, no-one at the reception was able to help. I will do my best to avoid this hotel in the future.
The hotel is very convenient for someone with an early flight-a few minutes walk to terminals. Hotel is lovely, clean, comfortable. Food at restaurant is good. No complaints
We like the location: all flights to US require early departure from Lyon. If one stays/visits places which are a couple of hours driving from LYS then it is convenient to come in the evening and stay in NH. Now it is even more important because of curfews. But the staff of NH is not perfect. For example, this time we came about 6 pm and there was nobody in the reception. There was a note that they will be soon back and a French phone number. We waited at least 15 minutes and finally had to call the number which (for us with no French phone and not speaking French) is not cheap. Finally the lady arrived and even did not apologized.
My room was extremely hot even after adjusting the thermostat. I didn’t sleep for either night I was there due to that. And the shower had little pressure as wel. Location is great. The rest, not so much.
The NH Lyon Airport hotel had extraordinarily professional front-desk staff, and a supremely clean room. The bed was very high quality; very comfortable. The bathroom was magnificent with a full-sized bathtub - excellent for a weary traveler. The hotel's presence at the terminal made it very convenient for catching an early flight the next morning. Bravo!
Very clean. Very modern. Staff extremely friendly.
