It was right on the water. There was no guard rail to prevent you from falling down the hill. They are pet friendly. Loved that! Advertised a coffee maker and microwave in the room. There was no coffee maker and the microwave looked new and clean but did not work. The room was clean. The bed was very hard and really uncomfortable. Maybe because it was new? Overall it was an ok experience. Appreciated that they worked with us on our late arrival
The room looked clean, but the bathroom had a slight “sewer” smell. Needed thicker curtains on the patio door for better privacy. Otherwise ok room.
The river view and set up were perfect, and staff was extremely helpful and friendly! Rooms were recently updated, and we look forward to returning and enjoying further updates to the property.
Perfect accommodations for our needs of an early check in & pet friendly! Owners are super friendly & very accommodating.
The biggest problem was the lack of security in the room. The deadbolt wouldn't engaged so it was useless. One good kick and anybody could come in. It appeared dingy: the walls, the bedding, the carpet .It needs a good coat of paint to cover the patched holes in the walls.
Didn't want the typical cookie-cutter hotel/motel experience, so I picked this one for it's interesting location downtown & on river. Well, the location *was* interesting, but the motel itself has seen better days. TV Tube was from...well was A TUBE with a standard-def picture...mis-aligned. Sinks had hot water, but not the shower (broken fixture). Staff didn't seem surprised when I reported it, and certainly didn't offer me anything more than a "sorry". I wonder how long it's been broken like that?
Rooms need to be updated. Room smelled of cleaning products.carpet stained But very good location
Riverside Motel and Marina Manistee places you next to WaterWorks Museum and within a 10-minute walk of Manistee County Historical Museum. This 20-room motel has a marina, free in-room WiFi, and free self parking.
All 20 air-conditioned rooms provide coffee makers. TVs come with cable channels, and free WiFi keeps guests connected.
Guests of Riverside Motel and Marina Manistee enjoy features like a marina, free WiFi in public areas, and a seasonal outdoor pool. A stay here includes free parking. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. Additional amenities include coffee/tea in a common area, barbecue grills, and a picnic area.
It was right on the water. There was no guard rail to prevent you from falling down the hill. They are pet friendly. Loved that! Advertised a coffee maker and microwave in the room. There was no coffee maker and the microwave looked new and clean but did not work. The room was clean. The bed was very hard and really uncomfortable. Maybe because it was new? Overall it was an ok experience. Appreciated that they worked with us on our late arrival
Thank you for taking time to review our motel.
The room looked clean, but the bathroom had a slight “sewer” smell. Needed thicker curtains on the patio door for better privacy. Otherwise ok room.
Thank you and i hope you can come stay with us again. Tasha
The river view and set up were perfect, and staff was extremely helpful and friendly! Rooms were recently updated, and we look forward to returning and enjoying further updates to the property.
We are glad you enjoyed your stay. We are going to do more updates as well.. Tasha
Perfect accommodations for our needs of an early check in & pet friendly! Owners are super friendly & very accommodating.
Thank you glad you enjoyed your stay
The biggest problem was the lack of security in the room. The deadbolt wouldn't engaged so it was useless. One good kick and anybody could come in. It appeared dingy: the walls, the bedding, the carpet .It needs a good coat of paint to cover the patched holes in the walls.
Hi Sylvia, My wife and I bought this motel on October 15th. Your stay was more than a year ago but I am responding to all of the unaddressed reviews. There are a LOT of things that we need to upgrade at the Riverside. we own three other small motels in Rhode Island and went through the gradual renovation process with each of them. We will be going through each and every room to upgrade and improve every aspect. Hopefully we can win your business again in the future. Thank you.
Didn't want the typical cookie-cutter hotel/motel experience, so I picked this one for it's interesting location downtown & on river. Well, the location *was* interesting, but the motel itself has seen better days. TV Tube was from...well was A TUBE with a standard-def picture...mis-aligned. Sinks had hot water, but not the shower (broken fixture). Staff didn't seem surprised when I reported it, and certainly didn't offer me anything more than a "sorry". I wonder how long it's been broken like that?
Hi John, My wife and I bought this motel on October 15th. Your stay was quite a while ago but I am going back and responding to every review. I apologize for your bad experience at the Riverside. While the televisions have all been replaced we still have a LOT of work to do in order to make this motel a place of which we can be proud. We own three other small motels in Rhode Island and went through the same gradual renovation process with each of them. Hopefully we can win your business again in the future. Thank you.
Rooms need to be updated. Room smelled of cleaning products.carpet stained But very good location
Hello, My wife and I bought this motel on October 15th. Your stay at the Riverside was quite a while ago but I am going back and responding to every unaddressed review. We have a LOT of work to do as we update and modernize every aspect of every room at the motel. We own three other small motels in Rhode Island and went through the same gradual upgrade process with each of them. When we are finished each room will be fresh, bright, clean and modern. Hopefully we can win your business again in the future. Thank you
Hello. I apologize for the coffee maker not being in the room. We actually took all of the coffee makers out of the rooms two years ago and put a Keurig in the lobby. I'll have to look at our listing, maybe it needs an update. The beds are all new and I regret that it was more firm than you like. We do have one or two spare mattresses and, if we had known, would gladly have addressed this. I, too, worry about the steep hill behind the motel. We are working with a landscape architect to either physically modify the profile of the hill or install an attractive rail of some sort. We appreciate your business and your feedback.