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Hotel Schlüssel

2.0 star property
Bed & breakfast with 2 restaurants, steps from Franciscan Church

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Photo gallery for Hotel Schlüssel

Front of property
2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated
Serves lunch and dinner
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • BarBarBar
  • Parking availableParking availableParking available
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Breakfast availableBreakfast availableBreakfast available
  • HousekeepingHousekeepingHousekeeping

Check-in time

2:00 PM

Check-out time

11:00 AM

Explore the area

Map
Franziskanerplatz 12, Lucerne, 6003
  • Popular LocationChapel Bridge4 min walk
  • Popular LocationKKL Lucerne9 min walk
  • Popular LocationLion Monument15 min walk
  • AirportZürich (ZRH)57 min drive

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Superior Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated

Superior Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

10/10 Exceptional
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

9.8/10 Exceptional
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Property amenity
Hotel Luzernerhof
Pet friendly
Free WiFi
Restaurant
Breakfast available
8.0 out of 10, Very Good, (286)
The price is $305
per night
$327 total
includes taxes & fees
Jun 28 - Jun 29
Hotel Luzernerhof

About the neighborhood

Lucerne

Hotel Schlüssel places you next to Franciscan Church and within a 5-minute walk of other popular sights like Jesuit Church. This 10-room bed & breakfast welcomes guests with conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Chapel Bridge - 4 min walk
  • Lucerne Town Hall - 5 min walk
  • KKL Lucerne - 9 min walk
  • Lion Monument - 15 min walk
  • Swiss Transportation Museum - 5 min drive

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 9 min walk
  • The nearest major airport is Zurich Airport (ZRH): 57-min drive, 42.3 mi/68.1 km.

Restaurants

  • ‪Restaurant Opus - ‬2 min walk
  • ‪Ammos - ‬2 min walk
  • ‪Wirtshaus Taube - ‬2 min walk
  • ‪Pastarazzi GmbH - ‬3 min walk
  • ‪Wirtshaus Bar Krienbrüggli - ‬1 min walk

About this property

Hotel Schlüssel

Bed & breakfast with 2 restaurants, steps from Franciscan Church
Guests of Hotel Schlüssel enjoy free WiFi in public areas, a meeting room, and a terrace. Extended parking is available for a fee. The front desk has multilingual staff that can help with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This bed & breakfast also has laundry facilities.
Guests can expect to find free WiFi and LED TVs with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Fans, safes, and desks are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Croatian, English, French, German, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour offsite parking (CHF 25 per night)
  • Street parking available
  • Covered extended parking on site (CHF 25 per day)

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 10:00 AM for a fee: CHF 25 for adults and CHF 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Borromäus
  • Vrenelis Gärtli
  • Vrenelis Gärtli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Built in 1545
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk, key retrieval

Pets

  • This property welcomes pets for CHF 25 per pet, per night
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 35 per night
  • Cribs/infant beds are available for CHF 35 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately CHF 25 for adults and CHF 12.50 for children
  • Covered extended parking fee: CHF 25 per day
  • Nearby parking fee: CHF 25 per night(49 ft away; open 24 hours)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: CHF 35 per night
  • Rollaway bed fee: CHF 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM—-6:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? For a fee, this property offers extended parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Schlüssel Lucerne
Schlüssel Lucerne
Hotel Schluessel
Hotel Schlüssel Hotel
Hotel Schlüssel Lucerne
Hotel Schlüssel seit 1545
Hotel Schlüssel Hotel Lucerne
Boutique Hotel Schlüssel seit 1545

Frequently asked questions

Are free cancellation options available at Hotel Schlüssel?

Hotel Schlüssel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do within easy reach of Hotel Schlüssel?

This bed & breakfast is located in Lucerne, just steps from Jesuit Church and Franciscan Church, and within a short walk of Chapel Bridge. You'll also find Lucerne Town Hall and Mt. Rigi less than a mile away.

Will I be able to park at Hotel Schlüssel?

Yes, extended covered parking is available for CHF 25 per day. Electric car charging is also available for guests.

Does Hotel Schlüssel feature a casino?

No, Hotel Schlüssel doesn't have a casino.

Will I find an indoor pool at Hotel Schlüssel?

No, there is no indoor pool at this bed & breakfast.

Are there hot tubs at Hotel Schlüssel?

No, there isn't a spa tub at this bed & breakfast.

Does Hotel Schlüssel have a restaurant that serves breakfast?

Yes, Hotel Schlüssel has 2 restaurants, and serves breakfast (local cuisine) each morning for a surcharge.

Will Hotel Schlüssel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Schlüssel for a fee of CHF 25 per pet, per night. The property also provides food and water bowls.

Does Hotel Schlüssel have connecting rooms?

No, this bed & breakfast doesn't feature connecting guestrooms.

Can I book a room with a balcony at Hotel Schlüssel?

Yes, some guestrooms at Hotel Schlüssel offer a balcony and may feature city views.

Hotel Schlüssel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 116 out of 174 reviews" "
Rating 8 - Good. 39 out of 174 reviews" "
Rating 6 - Okay. 10 out of 174 reviews" "
Rating 4 - Poor. 5 out of 174 reviews" "
Rating 2 - Terrible. 4 out of 174 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kelvin

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

4/10 Poor

Massimo Roberto

Traveled with group
es war leider nicht den goldene schlussel boutique hotel weil er zur zeit zu ist. wir wurden in goldenes Stern hotel umgeteilt. ich war sehr enteuchen weil ich einen anderen Hotel erwartet hat und keine zimmer sauber aber einfach keinen boutique hotel kategorie
Stayed 1 night in Feb 2024

10/10 Excellent

Marie-Claude

Stayed 1 night in Nov 2023

10/10 Excellent

benedikte

Stayed 1 night in Nov 2023

8/10 Good

Mª Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Franco

Stayed 1 night in Sep 2023

8/10 Good

ANDREW

Stayed 1 night in Sep 2023

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, quiet stay
Clean, comfortable, quiet, and big towels! Good location close to the water and many restaurants. Staff could not have been more welcoming! Everybody was wonderful.
Stayed 1 night in Sep 2023

6/10 Okay

Sahar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed here for two nights. Our experience was more like renting an apartment from a private person that a room in a hotel. The reception desk was not available at check in, and few times I needed something for my room maybe after 4 pm. Overall room was clean but everyone who rent a room should be aware of the church bells that go off every 15 minutes, even during the nights.
Stayed 2 nights in Aug 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023