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Palazzo Alexander Hotel

4.0 out of 5.0

Recent guest reviews

We were a little nervous knowing that we had to drive into a walled city in Italy. The streets are typically narrow, and they were. However, once we arrived at the hotel, the owner of the hotel came out and drove our car to a protected parking site and delevered our car to the fromt of the hotel when we were ready to leave. The staff was exceptional, the breakfast was good. The rooms are a bit dated, but were clean. The location was perfect for exploring the city

I was upgraded to a much larger room after my first night simply because it was available! The very attentive, knowledgeable staff was a blessing as I was traveling alone. They made me feel right at home. Breakfast was wonderful right down the homemade cakes, chocolate croissants, fresh squeezed blood red orange juice ++. The room furnishings were formal & beautiful -- like stepping into another era -- all with inlaid wood with mother-of pearl touches. I loved it and would stay there again if/when I have the chance......S from San Francisco

My husband and I live in Italy and we wanted a night away so we decided to go back to our favorite city of Lucca. The hotel manager came outside when we pulled up and personally helped us park our car. He brought us up to our room, gave us a great recomendation for dinner, and then ensured that we had a great breakfast the next morning. The hotel was beautiful and I would have paid more to stay in such a beautiful hotel in such a great location. I will definitely be going back.

The good: The hotel is decorated in an attractive and ornate antique style. It is located conveniently near the beautiful Lucca wall as well as the shopping etc... The breakfast was tasty enough. The staff were terrifically helpful and kind -- we were traveling with a 14 month old and they were very accommodating. The bad: Our room was small. The air conditioner, which worked fine, leaked water all over the floor -- not our problem, but the type of thing that doesn't speak well of the general upkeep of the place. I was surprised (they didn't mention it when they led me to the nearly impossible to pull into parking area) by the 14 Euro per night parking fee. Overall, if you can't get a room at the ilaria (sp?), this hotel will suit your needs perfectly. The price is a little on the steep side, given the amenities, but its location is good and the staff are welcoming.

The hotel gives the experience and chharacter of the style of Lucca. The decor traditional tuscan yet restored with the modern conviences. The baths have wonderful period fixtures.

Via Santa Giustina 48 Lucca LU

Hotel highlights

  • Walking distance to Church of San Michele in Foro and Palazzo Pfanner
  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Bar/lounge

Located in Lucca Historical Center, Palazzo Alexander Hotel is within a 5-minute walk of Church of San Michele in Foro and within 15 minutes of other popular attractions like Palazzo Pfanner. This 12-room, 4-star hotel has conveniences like free breakfast, a bar/lounge, and free in-room WiFi. Centrally located in Lucca, the hotel is also a short walk from Guinigi Tower and Basilica of San Frediano.


Free hot/cold buffet breakfast is included with your stay. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


All of Palazzo Alexander Hotel's 12 air-conditioned rooms provide minibars, free newspapers, and safes. Guests can expect free WiFi and wired Internet, along with satellite TV. Bathrooms offer hair dryers, free toiletries, slippers, and bidets.

Property features

At Palazzo Alexander Hotel, guests have access to free WiFi in public areas, coffee in a common area, and a computer station. If you drive, self parking is EUR 14 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 70 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a library, express check-in, and express check-out.

Room options

Triple Room

King 1 | Sleeps 3

Family Room

King 1 | Sleeps 4

Double Room Single Use

Full 1 | Sleeps 1

Junior Suite

King 1 | King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 667 reviews