Logos Hotel4.0 out of 5.0
Recent guest reviews
Mixed bag. Nice place, slightly on the side of Forte dei Marmi. Very strange smell in the hall upon arrival, but it was gone the next morning. Rooms not in line with what we booked, but the person at the reception found a way to satisfy our needs. Room very basic for a 4* hotel. Bed made of stone. Bed in the other room much better. Very limited breakfast, but what was available ended up being good. Most equipment already closed for winter, but the hotel ended up lending us good bicycles. All in all not bad as such, but it is sad to have to write a "but" for each point mentioned in a hotel review. Hence my ranking
We stayed for two weeks arriving on 9 September. The hotel is quite small (only 38 rooms) in a nice peaceful location only a short walk from the beach and about 30 minutes walk from the town centre. The hotel is exceptionally clean, beds changed every 3 days and towels daily. On the downside there was no "holiday atmosphere" at all in this hotel. We had turndown service during the first week but this stopped in the second week. The rooms are adequate but for what we paid for our holiday not really value for money. We had a half board package which included dinner and again were disappointed. The menu had approx. 3 or 4 choices for each course but for the whole of our stay each night we were presented with the same menu. Other guests were on the same package and like us dined out on several occasions not what you expect from a 4 star hotel. On at least two we were the only two guests in the restaurant. The Restaurant was not at all welcoming, there were plenty of tables but only about 6 laid for dinner. Sometimes the lights at one end of the room were switched off and again like the hotel in general no atmosphere. During our second week a group of German tourists arrived and had a set menu. This is the only time were we offered a different menu and it was sold to us as the "hotel are trying out new dishes and would we like to choose something from the menu". Personally, I think the chef couldn't be bothered to cook us separate meals. However, the staff in the restaurant are excellent. Overall, we felt like we were staying in the last chance saloon with the hotel winding down for the season. The beaches were all closed as were many of the restaurants. Forte dei Marmi is a very overrated and expensive resort as was the hotel. The only plus it was quiet, but sadly we will not return.
We spent two weeks at the Logos recently and were disappointed with the experience overall. Our room was on the second floor, spotlessly clean with a handy balcony. This provided adequate shelter from the rain ! Towels changed daily. Housekeeping excellent.The pool area clean and attractive as was the hotel in general. We hired bikes from the hotel (which were good value), three times and travelled the promenade easily. Our main concern was both reception and the restaurant. There was no atmosphere in either. The TV wasn't on at all in the two weeks (not that we came for that - and no UK channel on the room TV either), and the piano remained unplayed for the same length of time. I realise this was September and close to end of season but we felt the hotel was running down to seasonal closure almost on purpose. The restaurant and menu has a serious problem however. This also provides no atmosphere, the decoration such as it is is cold and uninviting and could do with a visit from Alex Polizzi to be honest. Had it not been for a party of German holidaymakers arrive during our stay then the menu each evening would have been exactly the same for the entire two weeks. There were choices admittedly but the menu never changed once. The arrival of the coach party prompted a slight change to the monotonous menu by our being offered on occasion (when it suited I think) something different, but surely even at end of season this isn't the way forward is it ? We actually ate out three times even though we were half board.. It seems the hotel are trying to do away with half board and rely solely on B and B basis for the future. I have to say that the restaurant staff were superb, especially Sebastiano, Yisse and Eliza. 10 out of 10 to them from us. Restaurants outside the hotel are expensive, as is almost everything else in Forte. Great if you love fish I guess but Italian pasta dishes well off most menus for some odd reason. Taxi fares to Viarreggio, local station etc grossly expensive. Better to go by bike if you can !!. Pietrasanta a much better resort with reasonably priced bars and restaurants. We had two cocktails there for 5 euros each. 12 euros upwards on average everywhere else. I admit the weather we had didn't help but I can honestly say this is a fair and unbiased review. The Logos must do something about the meals in the evening and decor in the restaurant. It is a lovely hotel, small and very quiet which is excellent. Limited cupboard space in the Classic Double room but that's just a minor point really. Have seen and done the Tuscan coast now. Would be over generous to recommend.
housekeeping does room in the morning and evening - perfect restaurant local kitchen and funny service reception - very helpful eg finding casa Pucini in Viareggio the beach thing in Italy and her in Forte I do not like - but that is not a problem of the hotel. heave would be to have this house on the beach. to the whole staff - keep going
We booked our stay with Citalia, back in the UK, and everything went smoothly. I will gloss over the fact that our flight was cancelled on our return as it was no fault of the holiday company and didn't sully our holiday experience. The hotel is welcoming and friendly with the staff attending to our needs but not over zealous (which is what we like.) Once you are settled it feels very much like a home from home. Nice and relaxed. We travelled as a family with my stepdaughter (aged 22) in her own single 'french' room and our daughter (aged 8) accommodated with myself and my husband. Our room was compact but perfectly lovely for our needs. The housekeeping was second to none with fresh towels and bedding a plenty (always a fantastic bonus.) The air-conditioning worked perfectly and could be adjusted easily within the room. We were on holiday for full R&R and we had the pool almost to ourselves. I was lead to believe that the end of August is very much the end of their season. We were surprised at how quiet it seemed. Poolside is superb and the pool perfect for children with only one area being over 1m55 deep. My daughter, who is 4ft3 and not the best swimmer in the world, managed very well and thoroughly enjoyed herself. We felt content that she was safe and happy. The pool area is not huge and I don't know how busy it can get but, as I say, we had the place to ourselves on many occasions. We ordered food and drinks whilst poolside too. Our waitress, for the week, was a delight. Daytime temperatures were in the high 20's but felt manageable. The breakfast was simple but very adequate with options of scrambled eggs and bacon/beans and a full continental. The coffee is delicious. We did not eat at the hotel restaurant during our stay so I cannot comment on the quality of the evening meals. Our first meal out took us just over the road to the Pizzeria on the corner of the street. One word. Fabulous. It is one of those places that doesn't look much but they really deliver. The place was heaving by 9pm and the pizza dishes were reasonably priced and yummy. The house wine was seriously good too. We visited the restaurant Gilda, on the beach, which is only a 5 minute walk away. This was lovely but the service was a bit grim and the desserts were not up to much. Fairly expensive too but the location is very pleasant indeed. We didn't revisit choosing instead to either walk into Forte Dei Marmi (it takes 25 minutes at a steady pace) or hire bikes from the hotel and ride along the bike lanes along the beach road. This takes around 10 minutes and is complete and utter fun. You have to be careful, there are many cyclists but everywhere is completely flat. Most streets run in a parallel pattern so it is virtually impossible to get lost. Forte Dei Marmi is super chic with many designer shops (Gucci, Dolce and Gabanna, Prada) and cool but welcoming restaurants. You can choose the price you want to pay. We meandered around window shopping and had a whale of a time. During our stay the locals were celebrating a patron saint so we witnessed a bonfire, a huge street market (the designer shops closed on that night) and an impressive firework display. Finally the beach. It is a weird place. The beach is a huge expanse of sand covered, and I mean covered, with beach clubs with their own gazebos and sunbeds which all come at a fairly high price. We paid 70 Euro, for the day, to have 2 sunbeds, 2 deck chairs and 2 other chairs plus a beach hut and a lockable box (which housed 6 rather large towels.) It was convenient and the food was very fresh and nice. The seashore was busy and had a smattering of inflatables etc but nothing to cheesy or excessive. I didn't like the look of the sea, I have to admit it looked a bit murky, certainly not aqua blue and inviting. I have to say I was a little disappointed but it didn't stop the girls having a splash about. If you are really into your' full on beach holidays I don't know whether this would really do it for you. I would suggest checking out more photos to see if you could, or would want to, cope with this busy set up. That is my honest opinion. All in all a great holiday which ticked many boxes for all of us. The transfer time, from Pisa airport, is approx 40 minutes and no hassle at all.
We booked the deluxe double and it was perfect. Clean, updated room, excellent room service. The hotel staff was very friendly, checkin was a breeze and parking right up front. The hotel is located two minutes walking distance to the beach. There are several options for dinner very close. Two we would highly recommended for different experiences are 1) Ristorante Il Plantano and 2) Ristorante Gilda.
This resort is very exclusive and the Logos Hotel does not disappoint. With lovely and helpful staff, and a welcoming atmosphere guests are made to feel special. Our room was spacious are perfectly clean, with lovely modern furniture,a large and sumptuously comfortable bed and plenty of storage space, with a good bathroom and excellent shower. The only draw back was the digital TV with a very intermittent signal. Most guests seemed to be on a Bed & Breakfast basis. We stayed half-board and ate in each evening, on the terrace. The starters & pastas were very good, the main course was sometimes not quite so good. There was only one choice for each course. Breakfasts were brilliant, with lots of choice. As this hotel is on the edge of town you need to be prepared for a 20 minute (flat) walk into town. We never saw a bus although there were several bus stops! We would happily return to the Logos, if we have another holiday in Tuscany.,
Because of the extremely friendly staff, excellent breakfast with great cappuccino, close to our favorite beachclub Gilda and only 10 minutes on the bike to the centre. Price is reasonable but small advise; try to book one of the larger rooms with balcony. Enjoy! Verstuurd vanaf mijn iPad
I was excited to try Logos after reading reviews about the friendliness of the staff and I must say the (few) staff who are actually employed there were very pleasant. The owner/manager, however, made no attempt to make concessions for the fact that we had no air conditioning and did not sleep all night as the room temperature neared 85 degrees! We even called the front desk at around 4 a.m. and were assured that he just set the temperature much lower (18 degrees celsius) via computer and that it should begin to work, however, when we spoke to the owner/manager the next day we clearly saw on the computer screen that the temperature was set to 25 degrees! In fact, it still did not appear to be working after 4 a.m. and we weren't sure whether to open the window because doing so turns off the air, so the situation only made us feel anxious as well as sweaty and tired. The guy at the front desk said to call back 'eventually' if we still had issues (at 4 a.m. this is not what we wanted to hear). Supposedly guests can regulate the air from in the room but they obviously control it from the front desk (and are NOT honest about it). We tried this hotel with 'Secret Escapes,' which offers discounts during the off season from participating hotels. This is the first year Logos participated but, evidently, the owner is too stingy to include air conditioning in the offer (and is not up front about it). We were going to stay two nights but were in the lobby early in the morning to check out. His concession was to 'allow' us to check out ahead of schedule. Then he offered to deduct 20 euros. I explained this was unacceptable given the fact that we couldn't sleep all night and felt like we were in an oven. He replied saying there were 'costs' to cover, such as the breakfast, which was scarse and unappealing, to say the least. I also told him that I would likely write a review and let future guests decide for themselves. Still, little attempt to make concessions, and I don't believe I should have to fight for them in the first place given the fact that they purposely withheld air conditioning just to try to save some money. Bad way to do business. We had no problem paying the bill; it's the 'principle' that matters, but the owner apparently has little of them. I'm giving a low rating on service because the owner/manager should lead by example (rest of staff were very nice). I live in Italy and am used to the customer service issues, so I am usually more tolerant, but this was also dishonest. When we saw that the temperature was set to 25, they said nothing, and even tried to haggle over additional charges (there was a 15 euro charge for bringing a small dog, but we didn't bring him and rather than remove 15 euro they tried to reduce it to 10 euro etc).
We left the Logos Hotel feeling disappointed. It is in urgent need of new management/ investment, or both. As a result we would not return or recommend it. The hotel is over-reliant on two assets, proximity to the beech and a swimming pool. It offers little else, certainly not a positive atmosphere or experience. (And please note the pool is not open until after breakfast). Our room had peeling paint. The balcony railings were very dirty. The breakfast was not plentiful and guests were left to make their own juice with a broken juicer. The hotel is clearly understaffed. There is no concierge service. Instead one receptionist is expected to cope with requests, plus incoming calls and checking-in/ out guests. To summarise, this hotel is tired. The owners really need to invest in the hotel. It would offer good value if 2 stars; ok value if 3 stars; but definitely poor value at 4 stars.
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
- Concierge services
Logos Hotel places you next to Ugo Guidi Museum and within a mile (2 km) of AeroClub Marina di Massa. This 4-star hotel has 38 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi. It's also close to Forte dei Marmi Beach and Forte dei Marmi Fortress.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, breakfast is available for a fee.
Logos Hotel's 38 rooms are air-conditioned and provide minibars, coffee makers, and free bottled water. Guests can expect wired Internet, free WiFi, and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Safes and desks are also standard.
Logos Hotel features an outdoor pool, free WiFi in public areas, and a meeting room. If you decide to drive, there's free offsite parking. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables. Additional amenities include a computer station, free newspapers, and a terrace.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 228 reviews