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Hotel Rex

3.0 star property
Hotel in Lucca with free breakfast and a 24-hour front desk

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Photo gallery for Hotel Rex

Terrace/patio
Lobby sitting area
View from property
Property entrance
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Piazzale Bettino Ricasoli 19, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪2 min walk‬
  • Place, Piazza Napoleone
    ‪6 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪11 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪24 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.6 out of 10
Excellent
(34 reviews)
  • 182 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, soundproofing

Standard Single Room

8.8 out of 10
Excellent
(12 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, soundproofing

Standard Triple Room

9.6 out of 10
Exceptional
(5 reviews)
  • 247 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | Minibar, in-room safe, desk, soundproofing

Family Room, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 376 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Lucca

Located in Lucca Historical Center within a 5-minute walk of Walls of Lucca, Hotel Rex is within a 15-minute stroll of Porta San Pietro. This 25-room, 3-star hotel has conveniences like free breakfast, a bar/lounge, and free in-room WiFi.

What's nearby

  • Walls of Lucca - 2 min walk - 0.1 miles
  • Cathedral of St Martin - 5 min walk - 0.3 miles
  • Piazza Napoleone - 6 min walk - 0.4 miles
  • Lucca City Hall - 9 min walk - 0.5 miles
  • Piazza dell'Anfiteatro - 11 min walk - 0.6 miles

Getting around

  • Lucca Station - 1 min walk
  • Florence Airport, Peretola (FLR) - 55 min drive

Restaurants

  • ‪Bar Cupido - ‬2 min walk
  • ‪Old City Bar - ‬8 min walk
  • ‪Ristorante Caffetteria San Colombano - ‬6 min walk
  • ‪Pizzeria Lo Skianto - ‬8 min walk
  • ‪Pan Di Strada - ‬7 min walk

About this property

Hotel Rex

Hotel in Lucca with free breakfast and a 24-hour front desk
Guests staying at Hotel Rex enjoy free WiFi in public areas, a computer station, and a TV in a common area. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and securing valuables.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include minibars, coffee makers, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Rex Lucca
Rex Lucca
Hotel Rex Hotel
Hotel Rex Lucca
Hotel Rex Hotel Lucca

Frequently asked questions

Is free cancellation available at Hotel Rex?

Hotel Rex offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see close to Hotel Rex?

This hotel is situated in Lucca Historical Center within a 10-minute walk of Walls of Lucca, Piazza Napoleone, and Teatro del Giglio. You'll also find Piazza San Michele and Guinigi Tower less than a mile away.

Is there parking available at Hotel Rex?

No, there isn't parking available at the hotel.

Does Hotel Rex include a casino on the premises?

No, Hotel Rex doesn't have a casino.

Will I find an indoor pool at Hotel Rex?

No, there is no indoor pool at this hotel.

Is Hotel Rex a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a soaking tub and a minibar as well as a bar.

Does Hotel Rex have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Rex feature a restaurant that includes a breakfast menu?

Hotel Rex offers free buffet breakfast each morning though there is no restaurant.

Will Hotel Rex allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Rex for a fee of EUR 15 per pet, per day.

Are there connecting rooms at Hotel Rex?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Rex?

The closest major airport to Hotel Rex is Galileo Galilei Airport (PSA), which is 22.7 mi away (37 minutes by car).

Are there rooms with balconies that I can book at Hotel Rex?

No, there aren't any guestrooms with balconies at Hotel Rex.

Hotel Rex Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 306 out of 554 reviews
Rating 8 - Good. 193 out of 554 reviews
Rating 6 - Okay. 42 out of 554 reviews
Rating 4 - Poor. 9 out of 554 reviews
Rating 2 - Terrible. 4 out of 554 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Ian

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

carrie ann

Liked: Cleanliness, staff & service, property conditions & facilities
super convenient to the train station and great value for the price.
Stayed 1 night in Oct 2025

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was good. lot's of options. fresh every morning. walk to town every day. was an easy walk. walking on the wall was great. we did it every day
Stayed 3 nights in Sep 2025

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect place to check out Lucca! Staff was very helpful and it was easy access to train station and walking around.
Stayed 1 night in Sep 2025

8/10 Good

Harvey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not know that you had to pay gor wifi
Stayed 3 nights in Sep 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly service
Stayed 4 nights in Sep 2025

10/10 Excellent

Mary Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic accommodations but 5-star staff

A family-friendly place to stay: The "double quadruple" room had 4 twin beds, two of which were licated in a kind of loft; the room was supplied with kids' games and toys. Fabulous breakfast. The receptionist was extremely helpful in finding information and making recommendations for us during a train strike that (pardon the pun) derailed our plans. The location, between the old city walls and the train station, was convenient and surprisingly quiet. Things were pretty basic in the room. Decor was haphazard and the closet space pretty tight. No iron or ironing board. Teeny shower. But we were not there for the amenities, and the staff was terrific.
Stayed 2 nights in Sep 2025

10/10 Excellent

Beatrix, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location - excellent for public transport. We used bus and train to reach the hotel and both stopped at the Stazione which is a 3 minutes walk to the hotel. The hotel is good and affordable. Staff was very helpful storing the luggage, giving information and even a plug because ours did not work.
Stayed 2 nights in Aug 2025

8/10 Good

Nancy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. I was out until 11:30pm. I was surprised that they locked the door, but someone came right away when I rang the buzzer, so no issue.
Stayed 1 night in Aug 2025

10/10 Excellent

Lewis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant family stay!

Our family had a fantastic stay at this charming hotel in Lucca! From the moment we arrived, the staff made us feel incredibly welcome—warm, attentive, and always ready to help with local tips or extra towels. The rooms were spacious, spotless, and thoughtfully designed, perfect for relaxing after a day of exploring the city’s cobbled streets and historic sites. Mornings were a treat thanks to the generous breakfast spread: fresh pastries, fruit, eggs, and delicious Italian coffee that kept us going all day. The location was ideal—quiet yet close to everything, including the city walls and lovely piazzas. It’s rare to find a place that balances comfort, hospitality, and value so well. Whether you’re travelling with kids or just looking for a peaceful getaway, this hotel hits all the right notes. We’ll definitely be back next time we’re in Lucca!
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice family friendly and charming hotel, conveniently located close to the train station for a visit to beautiful Lucca.
Stayed 1 night in Aug 2025

6/10 Okay

Conor

Traveled with family
Disliked: Property conditions & facilities, room comfort
Old hotel . Good location. Noisy
Stayed 1 night in Jul 2025

8/10 Good

Haus, Glassboro

Traveled with group
Disliked: Amenities
The hotel has great potential and is located not too far from the main attractions, but it needs several improvements. The bathroom, in particular, could use some renovation. An average stay overall.
Stayed 1 night in Jun 2025

10/10 Excellent

EILEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Ross

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the quirky nature of the property, old fashioned but clean and welcoming a spit away from tge main station and easy walk into tge old town definitely stay again
Stayed 1 night in May 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Great location.staff excellent breakfast ok. Rooms big but cluttered
Stayed 2 nights in May 2025

8/10 Good

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Ideal location for exploring Lucca, lovely staff and great breakfast. Would stay again in future
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Lynette

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was like stepping back in time very old hotel with decor from 1960 ish . The bed was very hard the Airconditioning didn’t work properly. The cleaning staff and lady in breakfast room were lovely along with the receptionist. The gentleman that did the night shift was very cranky. The shower was only a very low low to no pressure. The hair dryer was from the 60s could dry hair . It’s very convenient to rail way station.
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Perfect location with a wonderful breakfast and great staff who were really friendly.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very accessible from the train station and very accessible to the walled city, the room was spacious and clean. We were surprised that the air-conditioning was not available until May 1 which was after our stay overall would recommend it to anyone for a 2 to 3 day stay
Stayed 2 nights in Apr 2025