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Pullman Luang Prabang

5.0 star property
Luxury hotel with 3 outdoor pools and a full-service spa

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Photo gallery for Pullman Luang Prabang

Interior
Property preview
Villa, 2 Bedrooms, Private Pool (Private Garden) | Minibar, in-room safe, desk, blackout drapes
Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Breakfast, lunch, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Spa
  • Parking included

Explore the area

View in a map
Ban Pong Wanh, Luang Prabang, Louangphabang, 06000
  • Place, Wat That Luang
    ‪4 min drive‬
  • Place, Phousi Hill
    ‪6 min drive‬
  • Place, Morning Market
    ‪6 min drive‬
  • Airport, Luang Prabang (LPQ-Luang Prabang Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Premium)

Deluxe Room, 1 King Bed (Premium) | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Premium)

10.0 out of 10
Exceptional
(1 review)
  • 710 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Private Pool (Private Garden)

Villa, 2 Bedrooms, Private Pool (Private Garden) | Minibar, in-room safe, desk, blackout drapes

Villa, 2 Bedrooms, Private Pool (Private Garden)

  • Mountain view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed (Premium)

Deluxe Suite, 1 King Bed (Premium) | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed (Premium)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Luang Prabang

Pullman Luang Prabang is located within a few miles (5 km) of Wat That Luang and Pha Tad Ke Botanical Garden. This 123-room, 5-star hotel welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and a restaurant.

What's nearby

  • Wat That Luang - 4 min drive - 2.6 miles
  • Pha Tad Ke Botanical Garden - 5 min drive - 3.0 miles
  • Phousi Hill - 6 min drive - 3.5 miles
  • Morning Market - 6 min drive - 3.5 miles
  • Royal Palace Museum - 6 min drive - 3.5 miles

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 20 min drive

Restaurants

  • ‪Mineral Coffee - ‬5 min drive
  • ‪เฝอจันถนอม - ‬5 min drive
  • ‪The Great House - ‬16 min walk
  • ‪Secret Pizza - ‬6 min drive
  • ‪Manda de Laos - ‬6 min drive

About this property

Pullman Luang Prabang

Luxury hotel with 3 outdoor pools and a full-service spa
Guests of Pullman Luang Prabang have access to a full-service spa, 3 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 18 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour gym, free WiFi in public areas, and conference space.
Guests can expect free WiFi and 43-inch TVs. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include furnished balconies or patios, minibars, and espresso makers. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pullman Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 11 years old are not allowed in the spa.

Similar properties

Couples treatment rooms, body treatments, deep-tissue massages
Homm Souvannaphoum Luang Prabang, part of Banyan Group
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 151 reviews
$120 nightly
The price is $132
Dec 17 - Dec 18
Total with taxes and fees
Homm Souvannaphoum Luang Prabang, part of Banyan Group

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 21.78 for adults and USD 10.89 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • H2O
  • Junction
  • L'Atelier

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 3 outdoor pools
  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Library
  • Mountain biking
  • Playground
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 66.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 21.78 for adults and USD 10.89 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way, maximum occupancy 10)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 66.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Luang Prabang Hotel
Pullman Luang Prabang (opening Mid Of 2017)
Pullman Luang Prabang (opening December 2016)
Pullman Luang Prabang (opening Late February 2017)
Pullman Luang Prabang Hotel
Pullman Luang Prabang Luang Prabang
Pullman Luang Prabang Hotel Luang Prabang

Frequently asked questions

Are free cancellation options available at Pullman Luang Prabang?

Pullman Luang Prabang offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do close to Pullman Luang Prabang?

This hotel is located in Luang Prabang, close to Morning Market, Phousi Hill, and Royal Palace Museum. You'll also find Night Market and Heritage House within a short drive.

Will I be able to park at Pullman Luang Prabang?

Yes, secured self parking is offered for free at the hotel.

Is there a spa at Pullman Luang Prabang?

Pullman Spa is the hotel's spa and services include deep-tissue massages, Thai massages, couples treatments, and aromatherapy.

Does Pullman Luang Prabang have a casino on the premises?

No, Pullman Luang Prabang doesn't have a casino.

Is there an indoor pool at Pullman Luang Prabang?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools. Guests have pool access between 9:00 AM and 7:00 PM.

What amenities will couples enjoy at Pullman Luang Prabang?

There are many amenities for couples at this hotel, including Champagne service as well as 3 outdoor pools and a poolside bar.

Are there hot tubs at Pullman Luang Prabang?

Yes, guests can enjoy a spa tub at this hotel.

Does Pullman Luang Prabang have a restaurant that serves breakfast?

Yes, Pullman Luang Prabang serves buffet breakfast for a surcharge each morning at L'Atelier.

Does Pullman Luang Prabang allow pets to stay free of charge?

No, pets and service animals aren't allowed at Pullman Luang Prabang.

Are there connecting rooms at Pullman Luang Prabang?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Pullman Luang Prabang?

The closest major airport to Pullman Luang Prabang is Luang Prabang (LPQ-Luang Prabang Intl.), which is 5.4 mi away (20 minutes by car).

Are there rooms with balconies at Pullman Luang Prabang?

Yes, every guestroom at Pullman Luang Prabang comes with a furnished balcony with some featuring garden or mountain views.

Does Pullman Luang Prabang host weddings?

There are wedding services available at Pullman Luang Prabang if that's in your vacation plans.

Pullman Luang Prabang Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 93 out of 130 reviews
Rating 8 - Good. 23 out of 130 reviews
Rating 6 - Okay. 7 out of 130 reviews
Rating 4 - Poor. 4 out of 130 reviews
Rating 2 - Terrible. 3 out of 130 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Stayed 3 nights in Jun 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service
Front desk staff seems very outgoing and helpful. Dining staff seems quite reserved almost unfriendly, however they did get better after a few days. The food served at the restaurant wasn’t so great though. That being said it is a beautiful property, with a lot of potential. The rooms are sometimes setup in a way that if you are unfortunate enough to have inconsiderate noisy guests next to you, you won’t be able to get any sleep. The staff should do better to prevent this. Perhaps post signs to respect the quietness.
Stayed 4 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous setting

The setting of this hotel is stunning - you can see the rice fields from the lobby and the pools. This was the highlight of our Laos trip. Check in staff (and all staff we encountered) were so friendly and we really appreciated an upgrade to a bigger room and a cake for my birthday! The only thing I'd really recommend the hotel improving (or guests staying away from) is the western food which was weird and not great. I wish they had more local and Asian food, for example at the pool bar, H20, only weird/western foods were available.
Stayed 2 nights in Mar 2025

10/10 Excellent

Saija, Witney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pullman Luang Prabang was a fantastic experience: peaceful, tranquil and luxurious. Every member of staff was dedicated to making our stay wonderful, the grounds were tranquil and there were lots of lovely locations to relax in, including 2 large pools. The outstanding service provided by David and the hotel staff is what made our holiday so memorable. David looked after us every day, including his days off! From arranging day tours to bringing lunch to us by the pool, all our needs were more than met. We we also given a room upgrade, which was a wonderful surprise. All room balconies face the lovely rice fields, so there's no fear of missing out, wherever you stay. The hourly shuttle to town centre was very convenient, so there was no need to worry about the hotel being located a bit further than expected. We were even dropped directly at our restaurant! The hotel rabbits, cats and buffalo were a delightful addition to the lovely environment. I'm certain that anyone who stays here will be impressed and leave with fond memories of swaying rice fields, warm local smiles and a feeling of wanting to come back.
Stayed 6 nights in Mar 2025

10/10 Excellent

robert

Stayed 2 nights in Mar 2025

4/10 Poor

Vivian

Really pity

Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Stayed 2 nights in Nov 2024

10/10 Excellent

Nudrat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a bit out of town but has a good shuttle service. Rooms are lovely, not many people staying here so pretty quiet. Breakfast average. Staff nice and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rachael

Stayed 1 night in Dec 2024

10/10 Excellent

Tak Fai, LITTLE NECK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property ( Hotel ) is Great with Large Room Area is very Quiet Only the water presure is a little weak and the Hair Dryer only blows cool air
Stayed 3 nights in Dec 2024

2/10 Terrible

Liliana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The quality of breakfast's food is really terrible. I have lost my iPhone and I'm absolutely sure that was in my room but no one have found it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Resort!

Incredible Resort ! Quite and Authentic! Highly recommended!!
Lobby
Breakfast
Stayed 3 nights in Oct 2024

8/10 Good

Sujiro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has everything one would expect from a Pullman. However it's quite out of town and one needs to take the shuttle to reach the city centre. Major problem for me: airport pick up confirmed but nobody showed up and i had to catch a Taxi.
Stayed 2 nights in Aug 2024

10/10 Excellent

Esther vie nie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property’s landscape is extremely beautiful and the stay is very comfortable . The rooms are spacious and very clean. Futhermore the services from all the staff there is exceptional and very helpful especially front desk receptionist ms velra . We would definitely choose to stay here if we visit luang prabang again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful and the staff was excellent. I will definitely stay at Pullman on my next visit to Luang Prabang.
Stayed 2 nights in Jun 2023

10/10 Excellent

Victor

Stayed 2 nights in Jun 2023

10/10 Excellent

Andrew

Stayed 4 nights in May 2023

6/10 Okay

Chanvit

Stayed 1 night in Apr 2023

10/10 Excellent

Chanvit

Stayed 1 night in Apr 2023

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service
The staffs are great and friendly. They are providing excellent services and we have a great time there. There is room for improvement on the mattresses and pillows and the patio’s furniture.
Stayed 3 nights in Mar 2023

10/10 Excellent

Cara

Stayed 3 nights in Feb 2023

10/10 Excellent

Jesse

Stayed 2 nights in Feb 2023

10/10 Excellent

Forest

Stayed 10 nights in Jan 2023

2/10 Terrible

Hyung kun

Stayed 1 night in Feb 2023

10/10 Excellent

Tobias, Seattle

Stayed 3 nights in Jan 2023

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