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Le Palais Juliana

4.5 out of 5.0

Recent guest reviews

Though the hotel is not located in the city centre but around 4km away, the transport offered by the hotel makes an easy access to visit downtown of Luang Prabang. Surrounded by nature with an amazing and very clean swimming pool makes an oasis after long day of visiting. Good value breakfast, beautiful and very clean rooms, great and very kind staff make this place unforgettable. Thank you to Mr Oscar!

We stayed here for two nights as part of a SE Asia tour, and enjoyed the stay in this hotel the most. Though a bit away from the city centre, the hotel provides good amenities and lots of lovely grounds. The rooms are spacious and nicely laid out. The service was good and the concierge was helpful. The best part was the excellent breakfast buffet - the local Laos offerings were different and sumptuous.

We stayed 3 nights here and just loved it. It is a bit out of the town (tuk-tuk ride or bicycle needed to night market), but it's a haven of tranquility. The rooms are very nicely appointed and the grounds are lovely. The pool is huge (with a jacuzzi at one end) and there is a nice exercise room. What impressed us the most was the (included) breakfast buffet - FANTASTIC! The staff are very nice too. Clientele was mostly European and Thai. Highly recommend it!

This hotel is outstanding. The surroundings, pool, grounds, restaurant etc everything is great. Breakfast buffet is excellent and extensive. The management and staff were incredibly helpful and very accommodating. The Hotel Manager is never too busy for you every time. He would check on me every time he sees me in the lobby if I were doing okay. Asian hospitality at its finest! Should I return to Luang Prabang I will be staying here.

We stayed at this resort hotel 3 night last February. It's a beautiful resort like hotel with a relaxed enviroment and a very friendly staff. The hotel is managed by Oscar Tality who is very personable and approachable. His management style creates an atmosphere of "can do". Very good breakfast buffet and great experience.

Juliana had the best breakfast that we have eaten in SE Asia. Great variety of foods and very flavorful. Internet was terrible and only worked in certain locations in the main lobby. The hotel is tired and needs some maintenance work. The pool was lovely and refreshing. If we were coming back to this area, we would not stay here. Just a bit too far from town and the hotel needs some repairs.

They gave to us a Villa. Very damaged. The outside seems not repaired the last years. It is an excellent concept, but not very implemented. So, it seems a staying in an old and not very appropriate space. Good as idea, bad as practice.

We were stunned when we arrived at this hotel, it is so beautiful, with well planted grounds and attractive rooms. The bathroom is very elegant, although the shower set up rather unusual in a semi-wetroom. It seemed very quiet, we hardly saw any other guests except at breakfast, and then not that many, this was in November. Breakfast provided a good selection of dishes, both Asian and western, but on our first day, the staff didn't seem to know what to do. All the hot food was cold, with the chafing pans unlit, and no-one was refreshing coffee and tea, we had to keep asking. The next day there was a manager making sure that all was done, and things were much better. Sitting outside where food was cooked to order was our favourite place. The big drawback of this hotel is how far it is out of the city itself. There is a shuttle into Luang Prabang, but on our first day it had broken down. Staff sorted this by taking us in another vehicle - 10/10 for initiative. Staff were extremely pleasant and helpful, but I did have the feeling that many of them were completely nonplussed by the wants of western tourists (tea and coffee refills at breakfast, for example). One welcome feature was a free snack available in the lobby in the evening - delicious local treats to try. However, I would prefer a hotel where we could just walk into the town, and this was communicated strongly to our tour company that they should ask. The shuttle was mostly hourly, but timings were not obvious, I was glad that we had a car for touring, and were not reliant on the shuttle. This hotel would be great if you want a rest and to use the spa, but as a base for looking at Luang Prabang, it is a little far. I suspect that in ten years the town will have expanded so that the Palais Juliana will be pretty central, but not yet.

We thoroughly enjoyed our stay here. The property is well maintained with very good service. The rooms are quiet and nicely decorated. The breakfast buffet and the restaurant itself were quite good. The Wi-Fi was not terrific in the room but was adequate in the common areas.

This beautiful hotel offers relaxation and tranquility with a wonderful pool, the staff are truly some of the most polite and genuinely loving people I have encountered. We had a minor issue upon arrival due to no control of the hotel and Lao Phousavath (staff) went above and beyond to make everything was resolved. frankly I would hire him. The general manager was both polite and attentive and ensured that our stay way perfect in every way. Above all else, I would say this was the best part of my trip in Laos. Thank you Le Palais Juliana

Chao Phetsalath Street., Ban-Sangkalok Luang Prabang

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Le Palais Juliana places you within a few miles (5 km) of Wat Mai and Royal Palace. This 4.5-star resort has 59 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's in the mountains and also near Royal Palace Museum and Night Market.


Dining

Sit down for a leisurely bite to eat at the onsite buffet restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 59 air-conditioned rooms provide refrigerators, minibars, and coffee makers. Guests can expect free WiFi and LED TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are other standard amenities.


Property features

Guests staying at Le Palais Juliana enjoy an outdoor pool, a fitness center, and free WiFi in public areas. For transportation, you can make use of a free airport shuttle (available on request), as well as limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury resort include conference space, a business center, and coffee/tea in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

70.0% of guests recommend this hotel

Total of 210 reviews