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Le Palais Juliana

4.5 out of 5.0

Recent guest reviews

Stayed as part of Gate1 accommodation. Room had traditional style and was much appreciated. Our balcony looked over the pool which presented itself to be clean and not used when we were there. The bathroom was spacious, however, the water in the shower constantly changed temperatures. It would cycle from very cold to very hot...decided it wasn't worth changing rooms in the middle of the night so just took quick showers. Another tour member whose room was right next to ours said they also had the same problem with the shower. My husband and I enjoyed the breakfast, as well as the private dinner we had. They accommodated my food request and the dishes they had reserved for me were delicious and plentiful. The hotel had 1 iron and board that must be requested. If requested in the early evening, there will be no way to obtain it since it was kept in a locked room where only the head of housekeeping had the only key and she leaves in the late afternoon. A small convenience store is located a short walking distance away where one can buy bottles of water.

Room was comfortable but in need of repairs. There was not much of a welcome, the only thing we were told just as we started walking to our room the lady showed me the breakfast room and times open. On arrival the room had a double bed we asked our travel agent for a twin room. They moved us but it was an even longer walk with stairs and a down graded room. But as we were only staying 3 days it was adequate. None of the staff looked happy and some need better training in hospitality. We were wanting to have something to eat and were directed to the dinning room. It was hot in there but food was nice. Breakfast was good too although nothing was said on our arrival to breakfast we had to discover the egg station outside ourselves.

Though the hotel is not located in the city centre but around 4km away, the transport offered by the hotel makes an easy access to visit downtown of Luang Prabang. Surrounded by nature with an amazing and very clean swimming pool makes an oasis after long day of visiting. Good value breakfast, beautiful and very clean rooms, great and very kind staff make this place unforgettable. Thank you to Mr Oscar!

We stayed here for two nights as part of a SE Asia tour, and enjoyed the stay in this hotel the most. Though a bit away from the city centre, the hotel provides good amenities and lots of lovely grounds. The rooms are spacious and nicely laid out. The service was good and the concierge was helpful. The best part was the excellent breakfast buffet - the local Laos offerings were different and sumptuous.

We stayed 3 nights here and just loved it. It is a bit out of the town (tuk-tuk ride or bicycle needed to night market), but it's a haven of tranquility. The rooms are very nicely appointed and the grounds are lovely. The pool is huge (with a jacuzzi at one end) and there is a nice exercise room. What impressed us the most was the (included) breakfast buffet - FANTASTIC! The staff are very nice too. Clientele was mostly European and Thai. Highly recommend it!

This hotel is outstanding. The surroundings, pool, grounds, restaurant etc everything is great. Breakfast buffet is excellent and extensive. The management and staff were incredibly helpful and very accommodating. The Hotel Manager is never too busy for you every time. He would check on me every time he sees me in the lobby if I were doing okay. Asian hospitality at its finest! Should I return to Luang Prabang I will be staying here.

We stayed at this resort hotel 3 night last February. It's a beautiful resort like hotel with a relaxed enviroment and a very friendly staff. The hotel is managed by Oscar Tality who is very personable and approachable. His management style creates an atmosphere of "can do". Very good breakfast buffet and great experience.

Juliana had the best breakfast that we have eaten in SE Asia. Great variety of foods and very flavorful. Internet was terrible and only worked in certain locations in the main lobby. The hotel is tired and needs some maintenance work. The pool was lovely and refreshing. If we were coming back to this area, we would not stay here. Just a bit too far from town and the hotel needs some repairs.

They gave to us a Villa. Very damaged. The outside seems not repaired the last years. It is an excellent concept, but not very implemented. So, it seems a staying in an old and not very appropriate space. Good as idea, bad as practice.

We were stunned when we arrived at this hotel, it is so beautiful, with well planted grounds and attractive rooms. The bathroom is very elegant, although the shower set up rather unusual in a semi-wetroom. It seemed very quiet, we hardly saw any other guests except at breakfast, and then not that many, this was in November. Breakfast provided a good selection of dishes, both Asian and western, but on our first day, the staff didn't seem to know what to do. All the hot food was cold, with the chafing pans unlit, and no-one was refreshing coffee and tea, we had to keep asking. The next day there was a manager making sure that all was done, and things were much better. Sitting outside where food was cooked to order was our favourite place. The big drawback of this hotel is how far it is out of the city itself. There is a shuttle into Luang Prabang, but on our first day it had broken down. Staff sorted this by taking us in another vehicle - 10/10 for initiative. Staff were extremely pleasant and helpful, but I did have the feeling that many of them were completely nonplussed by the wants of western tourists (tea and coffee refills at breakfast, for example). One welcome feature was a free snack available in the lobby in the evening - delicious local treats to try. However, I would prefer a hotel where we could just walk into the town, and this was communicated strongly to our tour company that they should ask. The shuttle was mostly hourly, but timings were not obvious, I was glad that we had a car for touring, and were not reliant on the shuttle. This hotel would be great if you want a rest and to use the spa, but as a base for looking at Luang Prabang, it is a little far. I suspect that in ten years the town will have expanded so that the Palais Juliana will be pretty central, but not yet.

Chao Phetsalath Street., Ban-Sangkalok Luang Prabang

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Le Palais Juliana places you within a few miles (5 km) of Pha Tad Ke Botanical Garden and Wat Manorom. This 4.5-star resort has 59 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's in the mountains and also near Traditional Arts and Ethnology Centre and Wat Mai.


Dining

Sit down for a leisurely bite to eat at the onsite buffet restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

All 59 air-conditioned rooms provide refrigerators, minibars, and coffee makers. Guests can expect free WiFi and LED TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and phones are other standard amenities.


Property features

Guests staying at Le Palais Juliana enjoy an outdoor pool, a fitness center, and free WiFi in public areas. For transportation, you can make use of a free airport shuttle (available on request), as well as limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury resort include conference space, a business center, and coffee/tea in a common area.

Room options

Executive Room

King 1 | Sleeps 3

Villa

King 1 | Sleeps 4

Grand Deluxe Double Room

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

70.0% of guests recommend this hotel

Total of 215 reviews