Le Palais Juliana4.5 out of 5.0
Recent guest reviews
We had a one week workshop in the hotel, and I felt throughout the week very comfortable: Staff was very friendly and helpful, the meeting room is spacious and light, we were able to work very efficiently. During the break we had tasty snacks and the buffet in the restaurant was (three times a day) delicious and had a huge variety of dishes. Lobby and rooms are nicely furnished and decorated.
Le Palais Juliana has hotel shuttle service from Luang Prabang International Airport. The hotel has a large, spacious lobby which offers refreshments and oil infused warm towels upon arrival. The people are very kind and helpful. They arrange Tuk Tuk service and book tours if required. The only negative is that there are lots of bugs and mosquitos but that is because of the tropical weather, just make sure to bring repellents to stay safe. Otherwise, this hotel is highly recommended.
Very helpful staff/スタッフがとても親身 Spacious soaring lobby and clean room with balcony/吹き抜けの広いロビーと、バルコニー付きの綺麗な部屋 Bathroom is clean and spacious. You have a shower room and bathtub separately/バスルームが綺麗で広い。シャワーとバスタブが別になっている。 Beautiful resort swimming pool/きれいなリゾートプール Wide variety of breakfast dishes/朝食のメニューが豊富 Very quiet/とても静か The only dissapointing points are there are only 4 complimentary shuttle buses to and from the downtown in a day./唯一残念だったのは、町の中心までの無料送迎が1日4便だけだったこと。
Stayed for one night. Hotel is out of town, however 4 shuttles per day into town.and back which is adequate considering Town shuts down at 10 pm. The hotel could consider a later shuttle back at night to suit those who want to stay longer, however a tuk tuk is reasonable at 6 usd. The hotel is isolated with beautiful grounds,lovely swimming pool and amazing Jacuzzi. The gym and spa was being renovated so can't comment. Was offered free transfer to sister hotel in town. Our room was subtle and inviting with own balcony overlooking gardens and pool and lotus ponds. Shower was the only letdown, for a 5 star I wld expect more pressure. Breakfast was more than adequate with selections of cereals , fruit etc. Would recommend the a la carte menu but it is 16 usd per person, however it is excellent. The hotel is very low key so maybe that is why some guests have described it as more of a 4 star. I really liked the ambiance and it would be great for people who wants to recharge their batteries. The staff were helpful and unintrusive. Oscar, the hotel manager was exceptional, making sure we had a most enjoyable stay. The hotel would not be to everybody's taste as it is out of town but I like the fact I can stay and chill and head out when I need some action. There were no children there when I stayed but I suspect it is child friendly as the staff are so accommodating. Definitely, a place for mature discerning adults who appreciate quality and service.
Fabulous hotel tucked away from the bustling noise of city center. So pleased I stayed here, it was excellent. The staff were friendly and polite, from the room maid to the reception staff to the waiters and waitress, all have ready smiles and very happy to help. Our room was comfortable and with a nice view of the mountains. But the best part was the pool – stunningly fantastic. We had fun doing selfies! We will definitely recommend this hotel.
Unfortunately we booked to be picked up at the airport and although we emailed and phoned to confirm p, somehow the message didn't get through. This can be a problem as buying the kip currency outside Laos is very difficult and several peoples cards would not work in the ATM's which left people in difficultty trying to get to their accommodation. It's a good suggestion to agree to share taxis with others to reduce the cost as many did which helped out those with only a few dollars of usable currency. There are many ATM's in the town/city Service though and I am sure everyone found one which worked for their card in the end. Our hotel were hugely apologetic and upgraded our room and gave us a free dinner too so we were happy in the end. The English language skills of the staff are at different levels but all of them eager to help and if you have any problems at all then ask for Oscar the hotel manager and he will sort it out. Nothing is too much trouble and he can work miracles. Breakfast has a good selection of food and drinks and you can eat in or outside. The hotel is 4 km outside town but the hotel runs a shuttle service throughout the day which drops off and picks up in the centre of town. Whilst you are waiting to be collected in the town we can recommend a gin and tonic in the Azerai hotel opposite the pick up place for £4 each approximately and some really nice nibbles to go with it . The hotel can order you a tuktuk if the shuttle hours don't suit but it will be 150,000 kip (approx £15) but if you walk out of the hotel onto the road and start walking very soon you will find one stopping and taking you for 30,000 kip or less. If you are booking to go to the Kuangsu waterfall don't let them charge you extra to pick you up from the hotel as they have to drive past it to get there from the town. The waterfall and all its pools further down to play in are geeat fun and photo opportunities. There are toilets and a bar/ shop inside and lots more outside the ticket office. There is also a bear sanctuary there for free which is interesting. The town has a night market every night on the Main Street starting at the drop off point more or less until the end of the temple selling various locally made things. Do make it through to the end of it as that's where there are better restaurants and ticket offices for your trips along eith more temples and the museum. There is a small wine bar/shop in the town which does happy hour all night it seems called Bar a vin which has reasonable wine and a small selection of cocktails for approx £2 each. Right at the bottom of the Main Street but worth the walk is the Viewpoint cafe. Clean reasonably priced and in a great setting day or night it's a great place to sit and watch the world go by on the rivers as it overlooks the actual confluence or the Mekong and the Nam Kan, they also provide a lift back into town for free when you have finished. It's a much quieter and generally cleaner and slightly more expensive end of town but very pleasant. There are lots of bars and restaurants on the main streets and the streets on either side of the peninsula overlooking each river for different budgets. There are plenty of bottles of water in the room and refreshed every day and it's free in the restaurant too. The food in the restaurant is good and good service although more expensive than in the town. Unfortunately there were some renovations going on around the pool which were sometimes noisy and a little intrusive which we had known if in advance but we were our most if the day anyway. The pool area is great and towels and mattresses freely available and mostly very quiet and it feels like your own. A bell is there to ring if you want any snacks or drinks or anything else. The gym was being relocated and so I can't comment on that other than we were disappointed as we did want to use it. Luang Prabang is a fairly quiet sleepy place overall but as charming as it's people.
The staying in the Le Palais Juliana was very pleasant and enjoyable for us. We liked the location very much because it's not so far from downtown. The service people everywhere were very nice and polite. We stayed 3 nights at the villa and we liked it very much. If you are looking for quiet, relaxing & extremely charming with the beautiful nature, then this is the place you should visit.
We stayed here for a week with our 3 children (11, 9 and 8). They transferred us to 2 adjacent rooms to make it easier for us, with no fuss. The restaurant staff were happy to adapt meals to suit our dietary needs (vegan and gluten-free) and the red, green and yellow curries were delicious. The kids loved splashing about in the pool, and it was easy enough to arrange transportation into Luang Prabang when we wanted. Would definitely stay here again should we return to LP, and would recommend to others 👍
This hotel is outstanding. The surroundings, pool, grounds, restaurant are all great. Breakfast buffet is excellent and extensive. The management and staff were incredibly helpful when I had a bum stomach on the second day. The Hotel Manager offered to send hot tea with ginger which helped alleviate the discomfort. He would check on me every time he sees me in the lobby if I were doing okay. Asian hospitality at its finest! Should I return to Luang Prabang, I will be staying here.
and very comfortableDuring our recent tour of Laos/Vietnam/Cambodia staying at 4 - 5 star hotels, Palais Juliana was a stand-out experience for us. The room was large, well appointed and very comfortable, offering all the amenities of much larger luxury hotels. The polite staff were very accommodating of our need, the restaurant menu offered deliciously prepared meals, and their swimming pool was huge and beautiful. We were impressed by how the manager was on hand to assist the staff. Thumbs up.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 194 reviews