Odalys City Lourdes Lorda4.0 out of 5.0
Recent guest reviews
This is a jewel. The staff was extremely helpful. When they noticed that we are a family of 5 with 3 teenagers, they upgraded us to a 2 rooms. They did so on their own, without our request! Our visit to Lourdes was more pleasant because of them. Highly recommend them, especially Delphine, our great receptionist.
Appart'Hotel Lorda we had been at lourda hotel in month of octomber for 3 days with my family, hotel was great , nice views , very close to grote , large room every things was perfect price was very resonbale
What puts people off going to Lourdes is often the cost which is usually about £800 on an organised pilgrimage. If you stay at this Apart Hotel (which provides either food or self catering) you can do it for less that half price. Use Ryanair from Stansted. They fly direct to Lourdes and my return fare was £100.Some of the rooms overlook the foothills of the Pyrenees!
Good and helpful staff, but one wonders why the soap is missing not only in the rooms but even in the public restrooms. When the concierge is asked to provide with the soap, he shrugs as if it is a nuisance to ask. The carpets in the halls and restaurant are not filthy but look like. The rooms are decent and spacious, they are kept clean as is the bedding. The breakfast is not to die for, so skip it. Overall, not exactly what we expected, but it is Okay. Wouldn't come back to it.
This hotel was easy to find and only a short walk to the grotto. The room was spacious, clean and comfortable, with a fridge and kettle available. There was also a small hob for our use, although I didn't use it. The air conditioning was effective and greatly received during our stay in July. The staff were extremely helpful and have a good command of English. I phoned the hotel after my visit because I thought I had left my purse in the room. The manager was so helpful and immediately investigated the situation. Fortunately, I was mistaken and found my purse. When I phoned the hotel to explain, the manager was very grateful and was genuinely pleased. I cannot comment on the breakfast because I didn't have it. However, there is a comfortable seating area with bar, as well as a small outside courtyard.
Having driven overnight all the way from South of Portugal we arrived 5hrs prior to check in. We were met by Manel who was very approachable and courteous said she'd have a room ready for us within the hour. Our request for a double and balcony had not come through via Booking.com. Again this was no problem. She was on the phone to housekeeping to get the first available room with those requirements ready for us. Room was very clean and spacious with a lovely kitchenette and microwave. As it hurriedly readied for us the only thing missing was coffee cups which was remedied as soon as highlighted. Only slight blight was the breakfast. At €9 it was not valid for money. As the staff for a proper coffee as the one provided is weak and awful! Would definitely recommend this Apparthotel to anyone visiting Lourdes and can't praise the staff that we came across enough. They were all fab. Special mention also to Mario who checked us out. Thank you all for an enjoyable stay.
Ok so when me and my family arrived to the hotel Lorda in Lourdes, we thought nothing of it, seemed like a nice hotel and we were happy by the looks of it on the outside. First off I would like to say that we payed for a non-smokers room and as soon as we entered the room we were greeted by horrible smell of ciggarets. Secondly our room hasn't been cleaned for two days. The lobby of the restaurant has a terrible smell. The receptionist said that the wi-fi in the hotel is very good when we asked, but the wi-fi only worked in the lobby. The beds in our rooms were very uncomfortable, every move on the bed felt like the bed was going to collapse any moment. The dishes and the cutlary was unwashed and filthy, some of the glasses had stains on them and some weren't even washed. The bathrooms in the hotel were horrible, the smell of sewage fills the room. Overall the hotel is kept unclean and in a really poor state and is very dirty. If you are going to Lourdes I would advise you look for another hotel, this hotel will ruin the experience for you and your family.
We pre booked two nights via booking.com which was non refundable, but we walked out within 15 mins of arriving it was so awful. The hotel stunk of stale cigarettes from the moment we arrived in reception, we had booked a room for two adults and one 13 year old, the triple room was stark and bare and smelt damp. The bathroom was a walk in wet room with a disabled shower (which we didn't need or book) the bathroom was dimly lit but you could still see the dirt in the room. It has to be the most unwelcoming room I have ever seen not to mention smelly and border line unhygienic.
I stayed at the Lorda in July for 4 weeks and loved every minute of my time there. The hotel staff are very efficient, friendly and went out of their way to make me feel comfortable. The receptionists - Delphine, Julie and Manel and Didier were consistently professional, courteous and always ready to meet my needs and fill the requests of the clients. Everyone at the Lorda was always smiling and concerned about client needs. The food and the service in the Dining Room are First Class. The hotel is immaculately kept and the rooms are serviced daily. My room contained a kitchenette and exceeded my desires for comfort and cleanliness. Mr. Dupont, creates a warm welcoming atmosphere for clients and maintains first class quality in the Hotel as Director. I already made future reservations to return twice in 2016 to the Lorda because IT IS TRULY A FIRST CLASS APPARTMENT HOTEL.
It's basically a no frills hotel for pilgrims since it's just a short walk to the Notre Dame Cathedral or Sanctuaries Notre-Dame de Lourdes. It's a lovely walk to small gift shops and to the shrines, with the pyrenees as a backdrop. our room was small but comfortable and very clean. the bathroom was clean and had the basic amenities.
- Walking distance to Rosary Basilica and Notre-Dame de l'Immaculee-Conception
- Free WiFi in rooms and public areas
- Free parking
Odalys City Lourdes Lorda places you within a 15-minute stroll of popular sights such as Rosary Basilica and Notre-Dame de l'Immaculee-Conception. This 89-room, 4-star residence has a bar/lounge along with conveniences like free in-room WiFi and free self parking. Centrally located in Lourdes, the residence is also a short walk from Lourdes Wax Museum and Basilica of St. Pius X.
Start your day off with buffet breakfast, available for a fee. Quench your thirst with a drink at the bar/lounge.
The 89 air-conditioned rooms feature kitchenettes with refrigerators, microwaves, and stovetops. 55-cm TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Phones are also available.
Guests staying at Odalys City Lourdes Lorda enjoy free WiFi in public areas, laundry facilities, and a TV in a common area. A stay here includes free parking. The front desk has multilingual staff that can help with tours/tickets and securing valuables.
Reviews from Trip Advisor
75.0% of guests recommend this hotelTotal of 173 reviews